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Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.More information is available at <a href="http://www.nrg.com" target="_blank">www.nrg.com</a>. Connect with NRG on Facebook, LinkedIn, and follow us on Twitter @nrgenergy.Job Summary:This position reports to the&nbsp;Director, Digital Management &amp; Product Growth and supports Direct Energy’s efforts to strengthen its leadership in innovative offerings within the Alberta residential and small commercial retail energy market.&nbsp; The role supports the product and digital teams in making product development decisions based on quantitative and qualitative data, ensuring successful delivery to market.&nbsp; Responsibilitiesinclude analyzing digital and customer data, market and segmentation information, conducting exploratory data analysis, and providing insights. Additionally, the Product &amp; Digital Analyst ensures our digital platforms have the necessary analytics tools for data-driven decision-making, focusing on data layer requirements, implementation, and managing analytics code in alignment with the broader NRG Consumer digital analytics approach and strategy. Experience in data architecture, information systems,and coding languages is essential for extracting and analyzing data effectively.Essential Duties/ResponsibilitiesProduct Team Collaboration:Conduct advanced data analysis to provide actionable insights for product development and management, using tools like demographic and psychographic segmentation.Deliver comprehensive monthly reports that guide product teams in improving performance, including analysis of customer segments and product performance across channels.Provide strategic analysis by deeply understanding customer data (usage, segmentation, etc.), and building prioritized recommendations for the product funnel using data and customer feedback.Develop and maintain KPIs to monitor and enhance product performance, supporting improvements in conversion rates and customer retention metrics.Collaborate with product teams to define data requirements for new features and product launches, ensuring data integrity and timely analytics implementation.Perform market research to identify trends, growth opportunities, and new customer segments, and produce quarterly reports with actionable insights.Research and present data analytics related to energy and non-energy product markets to inform decisions about which channels to deploy in specific markets.Other duties as assignedData Layer Requirements &amp; Implementation:Collaborate with stakeholders to define and document precise requirements for the data layer, capturing all user interactions and events across our digital platforms.Structure data designs, systems, and processes to extract datasets for new product implementations including customer SAP and digital data (Google Analytics, Adobe Analytics).Ensure the data collected is comprehensive and accurate, providing a solid foundation for analytics.Analytics Code Management:Ensure that analytics tracking codes (e.g. Google Analytics, Adobe Analytics) are correctly implemented across all digital properties.Manage the implementation and validation of tags across digital platforms, ensuring their correct placement and functionality to capture all relevant user interactions and events. This includes monitoring and resolving any issues with tracking to maintain data integrity and ensure accurate data collection.Knowledge Base &amp; Documentation:Develop and maintain thorough documentation on analytics implementations, including data layer specifications and tag management guidelines.Provide a comprehensive resource for the organization, ensuring that all teams have access to best practices and troubleshooting procedures.Complete professional development courses or certifications related to data analytics or product management and apply new knowledge to improve analysis quality and insight generation.Working Conditions:Primarily an office environment.Some overtime is required as special projects arise.Some travel &lt;10%Minimum Requirements:Bachelor's degree in Data Analytics, Information Systems, Computer Science, Statistics, Business, or a related field.5+ years of experience in digital analytics, data layer implementation, or data engineering, with expertise in tools like Adobe Analytics and Google Analytics, and experience with tag management systems like Adobe Launch and Google Tag Manager.Proficiency in data extraction and analysis, including experience with SQL and Power BI for querying and analyzing large datasets, and familiarity with coding languages like JavaScript and Python.Proven understanding of data layer design, implementation, and troubleshooting across websites and mobile apps.Experience with defining and documenting data layer requirements and implementations.Strong analytical skills with the ability to generate insights from complex datasets, develop dashboards, and create KPIs to track performance across channels.Ability to collaborate with stakeholders to define requirements and present data-driven insights in a clear and actionable way.Excellent written and verbal communication skills, particularly for creating reports, dashboards, and presentations and presenting data-driven insights clearly to cross-functional teams andstakeholders.Skilled in collaborating with stakeholders to define requirements, solve complex problems, and apply advanced research and modeling techniques to drive business growth.Advanced skills in Excel, including pivot tables and macros, with experience in data structures and analytics tools.Experience with Agile methodologies or working with Agile teams is preferred.Physical Requirements:Occasionally requires lifting as appropriate to perform duties and responsibilities.Position requires employee to work using a laptop/computer screen.NRG Energy is committed to providing broad access to employment opportunities for diverse job seekers and ensuring our workforce represents the diverse communities we serve. We abide by human rights legislation and accommodate applicants and employees in accordance with applicable law.Any information you provide through this form will be used and disclosed for the purposes of considering your application and, if you are offered a job, in relation to your employment (including post-employment activities). If you have provided references, you consent to us contacting such references and obtaining your personal information from them. Do not submit references if you have not obtained the consent of such references. Your personal information will otherwise be handled in accordance with our privacy policy.DEML employs individuals in the Provinces of Alberta, Ontario, British Columbia, and Saskatchewan. We regret that we will be unable to hire you for this role if your regular remote work location is not within one of these listed provinces. Please reach out to <a href="mailto:careers@nrg.com" target="_blank">careers@nrg.com</a> if you have any questions. &nbsp;

Product & Digital Analyst

Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.More information is available at <a href="http://www.nrg.com" target="_blank">www.nrg.com</a>. Connect with NRG on Facebook, LinkedIn, and follow us on Twitter @nrgenergy.Job Summary:This position reports into the Director, Digital Management &amp; Product Growth and supports Direct Energy’s efforts to strengthen its leadership in innovative offerings within Alberta residential and small commercial retail energy market.This role is responsible for supporting product innovation initiatives across various customer acquisition and communication channels, particularly digital platforms. The individual will collaborate closely with product managers to articulate user journeys and enhance the customer experience by effectively communicating end-to-end user experiences throughout the product lifecycle. This position involves transforming ideas into essential design artifacts, including user journey maps, wireframes, prototypes, and high-fidelity designs. By applying human-centered design principles, engaging experiences will be created to meet user needs and drive conversion. Additionally, this role will support product development, ensuring that features, benefits, and value propositions align with targeted segments, playing a key role in the successful launch and evolution of products.Essential Duties/Responsibilities:<ul><li>Adopts a human-centered and iterative design approach, collaborating with teams to transform complex problems into effective design solutions.</li><li>Creates comprehensive product design plans using human-centered and design thinking methodologies.</li><li>Works effectively with cross-functional teams, partnering with product management &nbsp;and engineering to conceptualize, build, and ship highly usable products that customers love to use.</li><li>Produces product design blueprints, illustrated journey maps, and concept designs, product prototypes, empathy maps, and value proposition proposals for the creation and evolution of&nbsp;energy and non-commodity products.</li><li>Develops the ability to lead discovery work autonomously, typically with guidance and support from management.</li><li>Crafts engaging and user-friendly experiences by leveraging user research, interaction design, and visual design principles.</li><li>Competent in user experience design research</li><li>Exhibits strong core design skills with an interest in developing and exploring additional skills, such as prototyping, visual design, and data manipulation/visualization)</li><li>Translates product strategy into detailed and presentable requirements, prototypes, wireframes, and high-fidelity designs.</li><li>Creates product strategy documents that outline business cases, high-level use cases, and technical requirements.</li><li>Defines and articulate the vision for product design and user experience.</li><li>Other duties as assigned</li></ul>Working Conditions:<ul><li>Primarily an office environment.</li><li>Some overtime is required as special projects arise.</li><li>Some travel &lt;10%</li></ul>Minimum Requirements:<ul><li>A post-secondary degree, college diploma, or equivalent years of work experience in product design, UX service design, or a related field</li><li>Bachelor’s degree or requirement years of experiences in UX design, design strategy, human interaction, or behavioral science, or related disciplines</li><li>Minimum of 5+ years of experience in UX/UI product design or equivalent UX design experience&nbsp;(service design)</li><li>A diverse portfolio of work highlighting cutting-edge product design work, demonstrating a deep understanding of customer needs and unique approaches to problem solving.</li><li>Proficient in a variety of methods to convey ideas and concepts using various UX/UI&nbsp;collaboration tools; experience in Figma preferred.</li><li>Ability to conceptualize and ideate through iterative prototyping, thinking in terms of journeys, not screens.</li><li>Understands and can work with core design strategy and service design methods and processes.</li><li>Experience working with human-centered design to help a team develop and deliver new products, services, and experiences.</li><li>Hands-on experience in designing for a variety of digital touchpoints and non-digital channels.</li><li>Confident in presentation skills and building well-structured presentation decks.</li><li>Effective in communicating design decisions and rationale to teams.</li><li>Experienced with prototyping tools and skills for rapid prototyping.</li><li>Develops the ability to influence and advocate for design solutions through storytelling and context setting.</li><li>An influencer who values collaboration over their individual ideas, iterates quickly based on data, and delivers recommendations and analysis that effectively communicate the customer experience.</li></ul>Additional Knowledge, Skills and Abilities:<ul><li>Teamwork and cross-functional leadership skills</li><li>Problem definition and solving skills.</li><li>Excellent communication skills: can effectively communicate with internal groups on ideas and resolves issues</li><li>Collaborative approach to issues and problems</li><li>Ability to manage multiple complex projects simultaneously.</li><li>Ability to use good judgment to make recommendations and decisions.</li></ul>Physical Requirements:<ul><li>Occasionally requires lifting as appropriate to perform duties and responsibilities.</li><li>Position requires employee to work using a laptop/computer screen.</li></ul>NRG Energy is committed to providing broad access to employment opportunities for diverse job seekers and ensuring our workforce represents the diverse communities we serve. We abide by human rights legislation and accommodate applicants and employees in accordance with applicable law.Any information you provide through this form will be used and disclosed for the purposes of considering your application and, if you are offered a job, in relation to your employment (including post-employment activities). If you have provided references, you consent to us contacting such references and obtaining your personal information from them. Do not submit references if you have not obtained the consent of such references. Your personal information will otherwise be handled in accordance with our privacy policy.DEML employs individuals in the Provinces of Alberta, Ontario, British Columbia, and Saskatchewan. We regret that we will be unable to hire you for this role if your regular remote work location is not within one of these listed provinces. Please reach out to <a href="mailto:careers@nrg.com" target="_blank">careers@nrg.com</a> if you have any questions.

Product Designer

Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.More information is available at <a href="http://www.nrg.com" target="_blank">www.nrg.com</a>. Connect with NRG on Facebook, LinkedIn, and follow us on Twitter @nrgenergy.Job Summary:&nbsp;&nbsp;The Operations Specialist is responsible for contributing, supporting, and participating in the management of active AR and bad debt for Direct Energy Alberta. &nbsp;This includes, implementing and reviewing influencing processes as well as conducting regular audits to ensure KPIs and targets are being met. &nbsp;Collaboration with internal and external stakeholders is essential to ensure recoveries for our business are meeting or exceeding set targets.Essential Duties/Responsibilities:•&nbsp;&nbsp; &nbsp;Analyze, evaluate, and implement improvements to existing collection processes to increase effectiveness, efficiency, quality and increase customer satisfaction while emphasizing cost-effectiveness. •&nbsp;&nbsp; &nbsp;Coordinate with other departments and vendors to recommend enhancements to collection processes. •&nbsp;&nbsp; &nbsp;Facilitate regular touch point meetings and develop effective relationships with delivery teams as collection vendors.&nbsp; •&nbsp;&nbsp; &nbsp;Confer with credit association and other business representatives to exchange best practices pertaining to debt collection.&nbsp; •&nbsp;&nbsp; &nbsp;Perform maintenance on customer accounts and review of the accounts receivable aging on a regular basis. •&nbsp;&nbsp; &nbsp;Responsible for overseeing the processes being performed by our outsourced billing, customer care, and transaction management provider in the Alberta market as they correlate to credit and debt. •&nbsp;&nbsp; &nbsp;Performance manage outsourced billing and care provider and 3rd party collection vendors to service level agreements for credit and debt processes agreement, and identifying gaps and areas of opportunities are they relate to overall bad debt expense •&nbsp;&nbsp; &nbsp;Develop and propose initiatives to improve recoveries and mitigate risk Working Conditions:•&nbsp;&nbsp; &nbsp;Hybrid work environment&nbsp; •&nbsp;&nbsp; &nbsp;Combination of open office environment and working from home. &nbsp;Must have suitable home office. •&nbsp;&nbsp; &nbsp;Some overtime required as special projects arise. Minimum Requirements:&nbsp;•&nbsp;&nbsp; &nbsp;High school diploma or equivalent one year of relevant experience in a similar role. •&nbsp;&nbsp; &nbsp;Highly self-motivated, organized, and professional. •&nbsp;&nbsp; &nbsp;Strong verbal, written communication and presentation skills. •&nbsp;&nbsp; &nbsp;Strong time management, and problem-solving abilities. •&nbsp;&nbsp; &nbsp;Ability to work independently and partner effectively with others to achieve desired business results. •&nbsp;&nbsp; &nbsp;Proficient in data analytics and visualization •&nbsp;&nbsp; &nbsp;Experience in the energy industry, ideally in customer operations ‘customer service’, finance, compliance or regulatory affairs NOTE: &nbsp;If a candidate does not meet these requirements, Success Factors will automatically disqualify the candidate.Preferred Qualifications:&nbsp;•&nbsp;&nbsp; &nbsp;Bachelor’s Degree from accredited four-year college or university in Finance, Science or communication •&nbsp;&nbsp; &nbsp;2+ years in Utilities/Retail, knowledge of Alberta Natural Gas and Electricity market an asset •&nbsp;&nbsp; &nbsp;Knowledge of credit and collections best practices as well as the AUC •&nbsp;&nbsp; &nbsp;SAP reporting •&nbsp;&nbsp; &nbsp;Knowledge of Alberta urban and rural locations •&nbsp;&nbsp; &nbsp;Research skillsAdditional Knowledge, Skills and Abilities:•&nbsp;&nbsp; &nbsp;Strong organizational skills and a keen attention to detail •&nbsp;&nbsp; &nbsp;Strives for continuous improvement of internal processes and makes recommendations to management as appropriate •&nbsp;&nbsp; &nbsp;Ability to think and act independently •&nbsp;&nbsp; &nbsp;Ability to manage multiple priorities •&nbsp;&nbsp; &nbsp;Thrives in a team environment and excellent communication skillsPhysical Requirements:•&nbsp;&nbsp; &nbsp;Ability to work at a desk for long hours.NRG Energy is committed to providing broad access to employment opportunities for diverse job seekers and ensuring our workforce represents the diverse communities we serve. We abide by human rights legislation and accommodate applicants and employees in accordance with applicable law.Any information you provide through this form will be used and disclosed for the purposes of considering your application and, if you are offered a job, in relation to your employment (including post-employment activities). If you have provided references, you consent to us contacting such references and obtaining your personal information from them. Do not submit references if you have not obtained the consent of such references. Your personal information will otherwise be handled in accordance with our privacy policy.DEML employs individuals in the Provinces of Alberta, Ontario, British Columbia, and Saskatchewan. We regret that we will be unable to hire you for this role if your regular remote work location is not within one of these listed provinces. Please reach out to <a href="mailto:careers@nrg.com" target="_blank">careers@nrg.com</a> if you have any questions.

Operations Specialist

Position Overview&nbsp;As a Pacesetter on Demand (POD) Operator, you will be providing remote operational and technical support to all Pacesetter MWD (Measurement while drilling) related jobs, while ensuring all standard operations procedures are being followed. This position requires technical knowledge and an understanding of Pacesetter’s Redline Pulse and Xpace MWD systems (<a href="https://www.pacesetterdirectional.com/technology/" target="_blank">https://www.pacesetterdirectional.com/technology/</a>). As a POD Operator, you will be responsible for providing support to the field operations while helping build and enhance Pacesetter’s performance.Responsibilities- Remotely monitor all MWD field operations over a 12-hour shift.&nbsp;- Oversee real time data and gamma logging and monitor shock values.&nbsp;- Accurately record Survey data and provide client updates as requested.- Provide detailed operational updates for each rig at the end of your shift.- Support and assist field representatives.- Work with field representatives to ensure standard operating procedures are followed.&nbsp;- Provide operational updates and satisfy client related requests.&nbsp;- Ensure safe operations on all MWD jobs and related work throughout the company.Education, Experience, Technical Qualifications&nbsp;- Technical knowledge of directional drilling, MWD operations, and Pacesetter’s MWD platforms.- Experience with remote operations.&nbsp;- Strong MWD operations experience with a solid understanding of MWD troubleshooting.&nbsp;- A strong background in the day-to-day MWD operations.&nbsp;- A strong background in day-to-day rig and drilling operations.&nbsp;- Ability to develop and maintain strong field representative, and client relationships.Additional Skills&nbsp;- Ability to manage multiple priorities and multiple stakeholders.&nbsp;- Superior detail orientation: values accuracy and has high standards around quality of work.- Process thinker, with high degree of initiative and ability to work independently.&nbsp;- Ability to work in a fast-paced environment.&nbsp;- Strong team player with a positive attitude; willingness to do what is needed.&nbsp;- Exceptional time management and organizational skills.- Excellent communication skills; constant communication to the field MWD operations.- Strong technical computer skills.Only candidates legally eligible to work in Canada will be considered for this role.&nbsp;If you are interested in applying for this position, please send your cover letter and resume with the subject line “POD Operator” to <a href="mailto:careers@pacesetterdirectional.ca" target="_blank">careers@pacesetterdirectional.ca</a>.

Pacesetter on Demand (POD) Operator

Position Overview&nbsp;The Mechanical Repair Technician is responsible for maintaining and servicing the MWD product line; this includes basic service of each module, identifying damaged parts and post service testing. This role also includes careful documentation in both digital and paper formats. The duties in this role can vary from simple repairs to complex problem solving and fault analysis.&nbsp;Responsibilities- Responsible for the repair and service of MWD tools; perform preventative maintenance and various tests- Analyze and inspect defects; identify faulty components- Assemble new tool modules and build subassemblies&nbsp;- Maintain parts inventory and keep record of services&nbsp;- Input tool hours and specifics into Pacesetter’s information management systemEducation, Experience, Technical Qualifications&nbsp;- High School Diploma and Technical School Certification, Diploma or Degree required (related field)- 1-3 years of related industry experience and/or training&nbsp;- Requires a strong mechanical aptitude&nbsp;- Experience with MS Office (Word, Excel)&nbsp;Additional Skills&nbsp;- Ability to determine priorities and allocate time and resources effectively&nbsp;- Must demonstrate great attention to detail&nbsp;- Consistent work habits are very important&nbsp;Only candidates legally eligible to work in Canada will be considered for this role.If you are interested in applying for this position, please send your cover letter and resume with the subject line “Mechanical Repair Technician” to <a href="mailto:careers@pacesetterdirectional.ca" target="_blank">careers@pacesetterdirectional.ca</a>

Mechanical Repair Technician

Position Overview&nbsp;The Shop Hand is responsible to maintain Pacesetter’s state-of-the art warehouse and the day-to-day operations of Pacesetter’s Measurement While Drilling (MWD) facility. The Shop Hand will maintain/fix any issues with the MWD kits &amp; components and update the MWD Shop Manager with what tools or kits are available for use in the field.Responsibilities• Servicing and inventory of mud pulse kits and equipment&nbsp;• Testing failed components from the field (transducers, RFD’s, laptops)&nbsp;• Providing hot shot service to the field by running tools and equipment out to job sites; additional compensation provided for each hot shot&nbsp;• Filling out parts orders and updating PRIME (Pacesetter’s proprietary online data/tracking system)&nbsp;• Maintaining warehouse and lab space for cleanliness and efficiency in operations&nbsp;• Running errands for the shop (pick up orders from suppliers, Greyhound, Air Canada, etc.)&nbsp;• After hours on call for shop&nbsp;• Other duties as required to maintain the shop and ensure we are providing top-notch customer service to our clients&nbsp;Education, Experience, Technical Qualifications&nbsp;• High School diploma required&nbsp;• Experience in a warehouse or shop environment would be a definite asset&nbsp;• Valid driver’s license Additional Skills&nbsp;• Proven strong customer service focus.&nbsp;• Strong communication skills (verbal &amp; written)&nbsp;• Strong attention to detail and organizational skills&nbsp;• Ability to work independently and prioritize tasks&nbsp;• Positive attitude; willingness to do what is needed and accommodate fluctuating activity levelsIf you are interested in applying for this position, please send your cover letter and resume with the subject line “Shop Hand Position” to <a href="mailto:careers@pacesetterdirectional.ca" target="_blank">careers@pacesetterdirectional.ca</a>&nbsp;

Shop Hand

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. OverviewYou’ll help our clients - employers of all sizes, across all industries- to build workplaces that work better. As you consider the value of working for Gallagher, remember your talent, winning attitude and strong performance will be highly valued. We are looking for an Account Manager that has the character and personality to work with a strong team of personable and successful individuals. &nbsp;Our Account Managers are responsible for servicing and retaining clients by building and maintaining valuable relationships. As the Account Manager, you will be responsible for daily account management with our clients, ranging from small to mid-large groups. Our approach is warm and our relationships are everything with these client groups.&nbsp; How you'll make an impact<ul><li>You will develop working relationships with all internal partners and be an active participant in building a strong office culture - Your contribution will range from administrative to strategic and your ability to impact both will make you an asset to our team  &nbsp;</li><li>You will apply your benefits expertise to help prepare and present renewals, negotiate with carriers, interpret benchmark data and analyze trends, and work with the entire HR suite to ensure proper technical account implementation. &nbsp;</li><li>Building, expanding and cultivating relationships with existing clients &nbsp;</li><li>Facilitating consultative conversations with team members to ensure your client strategy is aligned and well executed Developing basic communications strategy and materials to advise clients' employees of changes in plan design and/or associated costs &nbsp;</li><li>Answer questions about benefits coverages and provide assistance with claims and vendor issues, plan design &amp; funding arrangements, project management of carrier implementations, creation &amp; delivery of employee benefits presentations. &nbsp;It all boils down to 4 key areas of focus: Educate, Facilitate, Investigate, and Escalate!  &nbsp;</li><li>And of course, there is administrative work to file contracts, communications, track plan details and diarize past and future meetings and topics &nbsp;</li></ul>You will be successful if you possess: &nbsp;<ul><li>We hire critical thinkers who can jump in and quickly diagnose critical issues &nbsp;</li><li>Gets energy from serving customers and feels proud when they effectively respond in highly sensitive situations &nbsp;</li><li>Holds a deep understanding of the importance of professional business correspondence and how picking up the phone is always the best option &nbsp;</li><li>Experience in the Benefits Administration and Consulting/Insurance industry &nbsp;</li></ul> About you<ul><li>3 years' related industry experience, including but not limited to similar client service and business development exposure &nbsp;</li><li>Successful completion of CEBS, GBA, Life License or similar designations preferred &nbsp;</li><li>Consistent track record of solving complex client challenges through analytical &amp; creative problem solving, while navigating potentially difficult conversations &nbsp;</li><li>Confidence enough in your skills and relationships to uncover additional opportunities to cross-solve and drive the sale of additional services and coverage levels  &nbsp;</li><li>High level of comfort managing client groups of a wide variety of sizes and levels of complexity &nbsp;</li><li>Hands-on renewal experience a definite plus &nbsp;</li><li>The comfort with Microsoft Office Apps that comes with using them every day (Dynamics 365 ) &nbsp;</li></ul> Compensation and benefitsOn top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.&nbsp;Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:<ul><li>Flexible medical &amp; dental coverage to meet your household's needs</li><li>Life, Dependent Life and AD &amp; D Insurance options</li><li>Retirement savings including RRSP including a company match, TFSA, pension and more</li><li>Employee Stock Purchase Plan</li></ul>Other benefits include:<ul><li>Educational expense reimbursement</li><li>Employee assistance programs</li><li>Discounted gym membership (GoodLife Fitness)</li><li>Opportunity for flexible work arrangements</li><li>Paid sick days &amp; personal days</li><li>Paid Time Off to Volunteer</li><li>Employee education recognition program</li><li>Employee referral bonus program</li><li>LifeWorks Employee Assistance Program</li><li>Matching Gift Program</li></ul>

Account Manager - Gallagher Benefit Services (Calgary)

Position Overview&nbsp;The RSS technician is responsible for maintaining Pacesetter’s Rotary Steerable fleet and assisting in daily MWD shop operations. The RSS technician will disassemble, assemble and ship RSS units. The role also assists with kit assembly and parts orders. Working directly with Shop Manager expectation is to keep an organized inventory and coordinate asset distribution.Responsibilities- Servicing and inventory of mud pulse kits and equipment&nbsp;- Testing failed components from the field (transducers, RFD’s, laptops)&nbsp;- Possible hot shot service to the field by running tools and equipment out to job sites; additional compensation provided for each hot shot- Building up and tearing down of Pacesetters Rotary steerable tool- Operating the torque master, Crane, and forklift&nbsp;- Filling out RSS tear down reports on PRIME(Pacesetter’s proprietary system)- Working with RSS team on organizing builds and teardowns- Filling out parts orders RSS parts orders&nbsp;- Maintaining torque master and work area for cleanliness and efficiency in operations&nbsp;- Responsible for loading and unloading RSS  After hours on callEducation, Experience, Technical Qualifications- High School diploma required- Experience in a warehouse or shop environment would be a definite asset- Valid driver’s license&nbsp;Additional Skills&nbsp;- Proven strong customer service focus- Strong attention to detail and organizational skills&nbsp;- Ability to work independently and prioritize tasks&nbsp;- Mechanically inclined&nbsp;- Positive attitude; willingness to do what is needed and accommodate fluctuating activity levels&nbsp;Only candidates legally eligible to work in Canada will be considered for this role.

RSS Technician

Position Overview&nbsp;The Directional Drilling (DD) Coordinator is responsible for the mentoring and coaching Pacesetter’s directional drilling consultants to ensure they operate safely and effectively without incidents. The DD Coordinator is the liaison between Pacesetter and the customer at a field level; they are responsible for coordinating tools and personnel to the correct jobs in order to meet the identified well plans. The DD Coordinator will work closely with the Sales Team and Tool Coordinators to ensure profitability is maximized on all jobs through the correct application of our tools and processes.Responsibilities- Coach and mentor Pacesetter’s DD Consultants to achieve high performance and execution on jobs- Coordinate the distribution of DD Consultants, equipment, supplies and third-party services to field operations with a strong focus on safe operations and execution to consistently meet customer expectations- Support DD Consultants in field-based assignments by advising on technical issues and tool / BHA selection- Provide technical expertise in BHA design and recommendations, including motor selection and configuration&nbsp;- Support the Sales Team by participating in pre-spud or well meetings; assist in the design of well profiles and drilling programs, promote Pacesetter’s technology and maintain positive relationship with clients- Ensure accuracy of well data recorded by DD Coordinators in well files and liaise as required with Accounting and Sales Team to interpret the data&nbsp;- Participate in collection of detailed and accurate field data as required for incident review and provide technical feedback and recommendations on corrective measures as they apply to process and equipment&nbsp;- Evaluate the DD Consultants’ performance on a regular basis&nbsp;- Pre / post job briefing and reporting as required- Support the training and development of all DD Consultants- Participate in an on-call rotation to support Pacesetter’s 24/7 operations- Update PRIME (Pacesetter’s internal proprietary system) with information collected from Company men / Sales Team&nbsp;- Assist Accounting Team in any billing / invoice discrepancies- Field visits on a regular basis; champion safety procedures and processes in the field - Assist Motor Reliability Analyst with field dataEducation, Experience, Technical Qualifications- 5+ years’ experience as a Directional Driller- 10+ years’ experience in oil and gas industry- Exposure to all well profiles (build and hold, build and turn, horizontal wells, re-entry, sidetracks, whip stocks, etc.)&nbsp;- Strong Microsoft Office skills (Word, Excel)Additional Skills&nbsp;- Strong communication skills; consult with multiple departments in the Company and with Pacesetter’s customers&nbsp;- Superior detail orientation; values accuracy and has high standards around quality of work- Process thinker, with high degree of initiative and ability to work independently&nbsp;- Strong team player with a positive approach; a willingness to do what is needed&nbsp;- Ability to prioritize multiple tasks in a fast-paced environment- Ability to quickly acquire knowledge and skill with differing types of software&nbsp;- Exceptional organizational skills; ability to oversee simultaneous jobs with fluctuating activity levels

Directional Drilling Coordinator

About Pacesetter&nbsp;Founded in 2005, Pacesetter Directional Drilling helps the world’s leading explorers and producers achieve their most ambitious directional drilling goals through cutting-edge tools, technologies, and solutions-based expertise. Based in Calgary, we work to solve the energy industry’s most complex directional drilling problems through lowering cost, reducing rig time, and optimizing our client’s performance.&nbsp;Our Centre of Excellence (COE) is located in the Foothills Industrial Park and has ample parking, is close to transit and is also close to Calgary’s excellent bike path system. Other perks include the use of our well-appointed onsite fitness facility and an excellent benefit program including RRSP matching and a yearly fitness spending account.&nbsp;Position Overview&nbsp;This is an entry level exciting role for an individual who is detailed-focused, with inventory experience preferred, and who wants to join a dynamic team in a leading company in the oil and gas sector. The Inventory Control specialist processes inventory requests and maintains physical inventories in Pacesetter’s Calgary Centre of Excellence. The role requires the specialist to help monitor, forecast and optimize inventory levels. The successful candidate will interface with various departments to manage inventory integrity, upkeep receiving authorization for purchase orders, create and receive inventory orders as well as ship out parts for additional processes.Responsibilities• Help ensure timely shipments of parts to vendors for service and set up the return shipments&nbsp;• Help manage and maintain Pacesetter’s current and future inventory in an organized warehousing structure; includes packing and unpacking of inventory and stocking shelves• Help forecast future inventory requirements and be proactive in the ordering of those products• Responsible to get quotes, receive PO authorization, generate POs, place orders and receive orders• Minimize overstocking of product and removal of obsolete parts no longer required&nbsp;• Help manage and maintain all inventory in the Pacesetter inventory management system and work with multiple stakeholders to ensure records are filed correctly&nbsp;• Help manage inventory integrity through control measures to ensure mistakes, inaccuracies and discrepancies are highlighted, addressed and resolvedEducation, Experience, Technical Qualifications&nbsp;• Inventory control and/or supply chain experience preferred&nbsp;• Degree or diploma in supply chain will be considered an asset&nbsp;• MWD and/or oilfield services experience considered an asset&nbsp;• Strong computer skills with a proven ability to learn new systems&nbsp;• Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint)&nbsp;• Previous experience with SAP, Wasp, or other inventory management systems will be considered an asset&nbsp;• Forklift experience with certification will be considered an asset Additional Skills&nbsp;• Intense attention to detail, values accuracy and has high standards around quality of work&nbsp;• Ability to manage multiple priorities and multiple stakeholders in a fast-paced environment&nbsp;• Process thinker, with high degree of initiative&nbsp;• Ability to work both independently and in a team environment&nbsp;• Positive approach, with willingness to do what is needed&nbsp;• Strong team player with a positive attitude&nbsp;• Exceptional organizational skills&nbsp;• Flexibility to work on a mix of technical and non-technical assignments&nbsp;• Must have a valid class 5 driver’s license&nbsp;• Must be able to lift up to 50lbs.&nbsp;If you are interested in applying for this position, please send a cover letter and resume with the subject line “Inventory Control” to <a href="mailto:careers@pacesetterdirectional.ca" target="_blank">careers@pacesetterdirectional.ca</a>. Only those candidates who are selected for further consideration will be contacted.

47 Jobs in Calgary, AB, Canada