Communications Specialist, External

Black Diamond Group owns and operates a portfolio of businesses specializing in modular buildings and remote and temporary workforce housing solutions, along with a digital marketplace for business-to-business crew travel management. We create value by providing differentiated solutions. We believe each customer and each project is unique and that we can tailor a combination of products and services that deliver an enhanced outcome. Our Way is to Create a Better Way – this is our challenge, our call to action, our why!

We believe that a clear strategic vision, with measurable objectives, along with disciplined accountability and data-based decision-making leads to successful outcomes. When we couple this approach with our values-driven, collaborative, safety conscious culture, we achieve top decile performance, deliver results, and have fun while doing it!

We offer careers, not jobs, and we strive for an environment where the best people come to work and feel rewarded for their contributions. We are a team of the best and the brightest in industry, and since our inception, we have led with a people-first approach. We give our employees ample opportunity to pursue their interests and passions and support them as their careers progress.

Black Diamond Group’s Marketing & Communications department has a full-time position for a Communications Specialist, External.

This role is hybrid - in-office with 20% flexibility to work from home.

Black Diamond Group is hiring a Communications Specialist, External, reporting to the Senior Manager, Corporate Communications within the Corporate Communications Team.

This role is essential in strengthening Black Diamond Group’s external brand presence by promoting our brand, managing our digital platforms, and supporting leadership communications. It also works closely with internal stakeholders to enhance our employer brand and ensure our story is communicated clearly and consistently across all external channels.

Responsibilities

1. Digital & Content Management

• Develop and execute content and social media strategies that are brand aligned.
• Collaborate with internal stakeholders to develop external marketing and communications plans and tactics to support employer brand, Indigenous Relations, Events, HSE, M&A, etc.
• Maintain a consistent editorial calendar for social media platforms (LinkedIn, etc.).
• Proactively create, publish, and track social media content using the content management platform, providing insights and recommendations to improve.
• Maintain and update the Company’s website editorial calendar, collaborating with stakeholders to ensure content is current (HSE, IR, etc.).
• Become an in-house expert on the CMS website platform to create and publish web content, track analytics, and optimize user engagement.
• Manage our website content including landing pages, blogs - and maximize search results and user experience.
• Collaborate with commercial marcomm leaders to cross-promote and ensure brand alignment.

2. External Communications & Media Relations

• Develop and execute effective external communications strategies.
• Support overall content development for our Annual Stakeholder Report.
• Support Investor Relations by publishing quarterly results and key content externally on our website and social media channels.
• Track media and brand mentions online, providing monthly reports and insights to inform content strategies and mitigate reputational risk.
• Manage media relations as needed, including inbound media inquiries, outbound media pitches, and media briefings.
• Develop and execute issues management and crisis communications plans.

3. Internal Communications, Events & Community Engagement

• Provide interim support as needed for internal communications, including drafting and posting content to the intranet, bi-weekly newsletters, and executive memos.
• Support with Black Diamond Group’s community investment initiatives and programs.
• Collaborate with the Events Manager to develop external communication[EM1] plans and materials for events and community engagement initiatives.
• Support event administration and coordination, such as on-site execution and photos, as needed.
• Perform other duties as assigned.

Qualifications

• 5+ years’ experience in a communications role, ideally with a B2B focused public-company and/or graduate of post-secondary communications program
• Strong verbal and written communications skills
• Proficient with Microsoft Office, Kentico CMS, Hootsuite, Contact Monkey, Adobe or other (Canva), Brand Mentions and/or ability to learn new technology quickly
• Familiar with CP-style, ethical use of AI, and issues management and crisis communications
• Ability to effectively manage multiple projects in a fast-paced, growth-focused company
• Aligned to Company vision, mission and values

For more information, please visit www.BlackDiamondGroup.com

We are an Equal Opportunity Employer

Black Diamond Group Limited is committed to diversity, equal opportunity and ensuring that our employees have the ability to thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability or any other legally-protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.

Company: Black Diamond Group