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Dispatcher

Dispatcher

locationFort McMurray, AB, Canada
PublishedPublished: Published 3 months ago
ExpiresExpires: Expiring in 1 month
Operations / Facilities / Pipelines
Full time
2 - 5 years
TrainingClass 1 Driver's License | Class 3 Driver's License

SECURE Energy provides waste management services through the Fort McMurray Oilsands region. The Dispatch Coordinator is responsible for the communication and coordination of transporting bins to and from customer locations with our drivers throughout the region.

A Day in The Life

The responsibilities of this role include, but are not limited to:

  • Receive and record calls from customers
  • Input details from customers to generate work order packages ( Work orders, manifests, B.O.L’s, etc.)
  • Utilize multiple electronic platforms to complete daily tasks (CRO, HMM, ARI, ITRAX)
  • Schedule and dispatch drivers
  • Assist in processing of completed work order
  • Oversee driver pickup and delivery
  • Customer focused approach with an emphasis of maintaining client and employee relations
  • Set up and maintain project folders
  • Additional responsibilities include the following:
  • Equipment maintenance scheduling. Assist management and drivers in scheduling Truck, trailer and bin maintenance.
  • Working with department management and site crews to provide resources and guidance to ensure tasks are completed on time
  • Yard and shop duties. Equipment operation including forklift, skid steers and small loaders. Maintaining washbay and shop house keeping.
  • Parts running, picking up project supplies from various vendors in town.

Area of focus

  • Supply Chain & Logistics

Required education level

  • College diploma
  • Technical diploma 
  • Bachelor's degree 

Years of experience

  • 2 - 5 years
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