Field Service Technician

Black Diamond Group owns and operates a portfolio of businesses specializing in modular buildings and remote and temporary workforce housing solutions, along with a digital marketplace for business-to-business crew travel management. We create value by providing differentiated solutions. We believe each customer and each project is unique and that we can tailor a combination of products and services that deliver an enhanced outcome. Our Way is to Create a Better Way – this is our challenge, our call to action, our why!

We believe that a clear strategic vision, with measurable objectives, along with disciplined accountability and data-based decision-making leads to successful outcomes. When we couple this approach with our values-driven, collaborative, safety conscious culture, we achieve top decile performance, deliver results, and have fun while doing it!

We offer careers, not jobs, and we strive for an environment where the best people come to work and feel rewarded for their contributions. We are a team of the best and the brightest in industry, and since our inception, we have led with a people-first approach. We give our employees ample opportunity to pursue their interests and passions and support them as their careers progress.

We have a fulltime position for a Field Service Technician in Grande Prairie, Alberta.

Reporting to the Field Superintendent, the Field Service Technician is responsible for maintaining and repairing our equipment while delivering first-class customer service. The expectations for fast and professional service will be the highest as you will be the face-to-face representative and contact with our customers in the field.

The ideal candidate will have a variety of maintenance and repair skills related to buildings, from carpentry (no certification required) to basic plumbing and electrical. They will also have excellent communication and customer service skills, with the ability to work within a team and independently. Previous camp/modular building maintenance and repair experience is a strong asset.

Duties & Responsibilities

Maintenance & Repair:

• Perform maintenance and repairs on our rental fleet – includes surface rental and accommodation equipment both in our yard and on customer sites, including:
  • Set up and tear out of camps, well sites, and sleepers
  • Plumbing repairs
  • Heating and HVAC repairs
  • Electrical repairs
  • Carpentry repairs
  • Finishing work
  • Satellite wiring and set up
  • Oil changes and servicing of Generators and other mechanical equipment
• Operating heavy Equipment In the yard
• Track all tools assigned to the company truck
• Track rental equipment using computer programs
• Ensure the truck assigned is clean and in working order
• Complete appropriate paperwork related to assigned work
• Document and upload all safety work
• Follow all Black Diamond’s policies and procedures, including safety policies
• Maintain a clean and safe work environment
• Other duties as required

Qualifications

• Must have valid H2S, Standard First Aid, & Fall Arrest
• Self-motivated, and high attention to detail
• Must have valid non-GDL driver’s license and be able to provide a satisfactory driver abstract
• Must be able to pass pre-employment and site access drug tests when required
• Previous camp/modular building maintenance experience and technical ability to carry out work orders
• Mechanical Skills are an asset
• Knowledge of and capability to complete tasks relating to general painting, plumbing, carpentry, electrical, heating systems, and site maintenance.
• Knowledge of safety regulations and best practices.
• An ability to communicate professionally with clients, staff, and management.

Working Conditions

• Working inside and outside in all weather conditions
• Frequent travel to customer sites

Physical Requirements

• Must be able to lift up to 50 pounds
• Able to work outdoors in all weather conditions
• Must be able to complete physically demanding duties, including but not limited to standing for long periods, repetitive movement, and lifting
• Working at heights required for repair work

We are an Equal Opportunity Employer 

Black Diamond Group Limited is committed to diversity, equal opportunity and ensuring that our employees have the ability to thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability or any other legally-protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.