Mobile Construction Technician

Black Diamond Group owns and operates a portfolio of businesses specializing in modular buildings and remote and temporary workforce housing solutions, along with a digital marketplace for business-to-business crew travel management. We create value by providing differentiated solutions. We believe each customer and each project is unique and that we can tailor a combination of products and services that deliver an enhanced outcome. Our Way is to Create a Better Way – this is our challenge, our call to action, our why!

We believe that a clear strategic vision, with measurable objectives, along with disciplined accountability and data-based decision-making leads to successful outcomes. When we couple this approach with our values-driven, collaborative, safety conscious culture, we achieve top decile performance, deliver results, and have fun while doing it!

We offer careers, not jobs, and we strive for an environment where the best people come to work and feel rewarded for their contributions. We are a team of the best and the brightest in industry, and since our inception, we have led with a people-first approach. We give our employees ample opportunity to pursue their interests and passions and support them as their careers progress.

BOXX Modular (Canada), a business of Black Diamond Group, rents, leases and sells temporary and permanent modular buildings, including standard buildings ready for immediate delivery and custom-designed solutions. We work with our customers to design and deliver customized solutions, and provide additional services such as delivery and installation, furniture rentals and other add-ons.

BOXX Modular is hiring for a Mobile Construction Technician for our Stoney Creek, Ontario branch.

The Service Technician is an essential role within the BOXX Modular branch. This candidate will be responsible primarily for the maintenance and repair of units while on the customer’s jobsite performing as needed Service calls that are requested by customers. The ideal candidate will be a well rounded general contractor or handyman, with experience in areas such as flooring, window, wall, door, exterior siding repair as well as some experience in plumbing.

Working hours are Monday-Friday, 8 hours per day with occasional overtime.

Responsibilities

• Operate and maintain service trucks and equipment
• Maintain accurate records of service performed and parts used
• Communicate effectively with customers regarding service needs and options
• Provide exceptional customer service and ensure customer satisfaction
• Adhere to safety protocols and regulations at all times
• Providing on time service for customers as repairs are needed to ensure customer satisfaction and maintaining high customer service levels.
• Ability to travel to jobsite.
• Assess repair needed and troubleshoot to repair at time of service call if possible.
• Discuss repair with customer in a professional manner.
• Communicate repair back to office so that proper billing and accounting can be completed.
• Accurately track labours hours and all materials used from inventory while on the road.
• Follow all customer jobsite Health & Safety protocols as well as always adhering to Boxx Modular Health & Safety guidelines and regulations.
• Clean and maintain work area before leaving site.
• Do required vehicle inspections on Service truck.
• Maintain organized, stocked and clean Service truck.
• Operate truck safely per Boxx Modular guidelines.
• Maintenance, repair, cleaning and care of equipment in BOXX Modular yard when not on the road performing Service calls.

Qualifications

• General knowledge of all trades, including plumbing, carpentry general contracting duties
• Knowledge of the use of hand tools and measuring devices
• Knowledge of the use of electrical/electronic diagnostic tools/measurements
• Excellent diagnostic and troubleshooting skills
• Solid interpersonal and communication skills
• High level of comfort using computers daily to complete job
• Results oriented
• Fall protection, First Aid Certification and WHMIS an asset
• Able to pass a pre-employment criminal records check and Drug and Alcohol Testing including THC
• Valid drivers license with clean driving record

Physical Requirements

• Must stand for long periods, with frequent lifting up to 75lbs
• Able to work in all weather conditions (outdoors)

We are an Equal Opportunity Employer 

Black Diamond Group Limited is committed to diversity, equal opportunity and ensuring that our employees have the ability to thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability or any other legally-protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.

For more information about Black Diamond Group, please visit www.BlackDiamondGroup.com