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Professional Services Manager

companyECO Canada.
locationCalgary, AB, Canada
PublishedPublished: Published 2 weeks ago
ExpiresExpires: Expiring in less than 5 weeks
Service Manager
Permanent
2 - 5 years

ECO Canada is the steward for the Canadian environmental workforce across all industries. From job creation and wage funding to training and labour market research – we champion the end-to-end career of an environmental professional. We work with the federal, provincial, and municipal governments in all Canadian regions to support economic growth and environmental stewardship as best practices.
 

When you work at ECO Canada, you are supporting the growth of an abundant environmental workforce. Along with competitive benefits and compensation, we provide the opportunity to work alongside a dynamic team that values collaboration, high performance, and, of course, celebrating our successes! We believe that rewarding, meaningful work should be part of every step of the career journey.

Job Description

ECO Canada is looking for a performance-driven individual to join the Professional Services team in a Management role.

Reporting to the Vice President, Professional Services and ESG, the successful candidate will be responsible for managing the successful execution of our Environmental, Indigenous and Academic programs, while leading business development and project management activities.  This person will also have a demonstrated ability for leading people, developing professional relationships and the talent to exercise their creative freedom to develop new concepts and ideas, seeing them through from initial thought to execution.  This role is very dynamic and provides tremendous opportunity for someone to work in a variety of different areas, leveraging both their strengths and expertise.

Working with the Professional Services and ESG team requires a business-minded individual who can scan the environmental market for new opportunities, while tending to the existing programs, projects and team members.  No two days are alike, and the work environment is fast paced, so a keen sense of priority management and organizational skills to ensure multiple activities can be balanced and executed simultaneously will be key.  You can also expect to work with a variety of different internal and external stakeholders, from government, industry, Indigenous, academic and other backgrounds, so being adaptable and comfortable leading conversations with people will be integral.

While each member of ECO Canada has individual responsibilities, we take a team-based approach.  The Professional Services and ESG team are amongst the most enterprising groups within the organization and each team member brings their unique skills and experience to the table in an effort to diversify our reach and areas of opportunity.  We are a results driven organization and are looking for someone who is confident working in new and exciting areas while also being comfortable challenging the status quo.  If this sounds like you, we would love to hear from you!

Responsibilities 

Business Development 

  • Participate in the development of new funding initiatives and proposal writing. 
  • Develop and maintaining strategic professional relationships and partnerships. 
  • Determine how ECO Canada can support existing and new clients alike and pitch relevant products, programs and/or services. 
  • Identify new areas of opportunity for program, product and service development 
  • Develop and implement systems for tracking business development efforts and managing key relationships. 

Project Management 

  • Collaborate with the team to prepare material for proposal outlines and logical frameworks. 
  • Lead the development of new proposals, including technical writing, budget creation, sourcing partners and letters of support. 
  • Review proposal components and final text for clarity, consistency and responsiveness to RFP requirements.
  • Execute multiple projects within scope/budget/timeline expectations to ensure high quality standards on project deliverables.
  • Participate in budget management, including forecasting, scheduling expenditures and managing in-kind requirements. 
  • Autonomously executing decision making in a decisive manner, as it relates to determining project guidelines, purpose, deliverables and execution. 
  • Ongoing updates to management and directors regarding project successes/failures/challenges and any anticipated concerns with scope, budget and/or timelines. 

People Management 

  • Interacting with employees to direct workflow, assess performance and problem solve.
  • Ensuring short-, mid- and long-term targets and productivity are met or exceeded. 
  • Fostering collaboration across the team, ensuring accountability for autonomous work. 
  • Setting expectations for performance using individualized work plans and performance management strategies for direct reporting staff. 
  • Engage individual staff in unique ways to encourage growth, adoption of corporate culture and positive engagement.

Required Skills 

  • Strong interpersonal skills and desire to connect with people working in all areas of the environmental sector. 
  • Positive, collaborative attitude with a readiness to support multiple stakeholders. 
  • Ability to maintain control while coordinating activities and balancing multiple priorities. 
  • Exceptional organizational skills and high attention to detail. 
  • Desire to work in a results-focused environment. 
  • Great written and verbal communication skills; comfortable leading conversations and presenting a variety of materials to different stakeholders. 
  • Enthusiastic leader, able to assess individual team member needs to garner the best performance out of everyone. 
  • Ability to manage short-, mid- and long-term goals and priorities concurrently; both for yourself and the team. 
  • Ability to assess corporate climate, socio-economic factors, trends, and other criteria to determine chances of project success. 
  • Previous knowledge or desire to learn about Canada’s environmental workforce. 
  • Proven flexibility to handle changing priorities and managing multiple projects and deadlines efficiently without compromising quality. 

Qualifications and Education 

  • Minimum of a Bachelor's degree or equivalent, business or project management related field considered an asset. 
  • 5+ years of experience in project management, preferably in the environmental sector. 
  • 3+ years of experience in leadership roles, including performance management, coaching and strategic planning. 
  • Intermediate to advanced user in MS Office applications, specifically Word, Excel, PowerPoint and SharePoint. 
  • Experience developing new products, programs and/or services considered an asset. 
  • Demonstrated ability working with budgets and financials. 
  • Demonstrated success in writing proposals and managing projects. 
  • Ability to evaluate and synthesize relevant technical data and research accurately. 
  • Experience developing strategic partnerships.
  • Must be willing to travel periodically throughout Canada. 
  • Prior experience with government RFPs/grant applications will be considered a strong asset. 
  • Fluency in French considered an asset. 
  • EP Designation considered an asset. 

This role is a full-time position, with a three-month probationary period upon start date. If you feel you are the perfect fit for the position and looking to join a company culture that is fun, flexible and defined by our collective drive for success then please submit your resume and cover letter via our website: https://eco.ca/about-us/leadership/careers/. You can upload your resume and cover letter as one PDF file. Applicants who do not include a cover letter will not be considered. 

Position will close once a suitable candidate has been found. 

We thank all applicants; however, only those selected for an interview will be contacted. No phone calls please.  

ECO Canada is dedicated to recruiting and retaining employees from diverse backgrounds. By recognizing and valuing a diverse workforce, we are committed to hiring practices that are fair and equitable. ECO Canada will always seek to hire the most qualified candidate for a position based on character, competency, compatibility, and commitment.

In the spirit of respect and truth, we honour and acknowledge Moh'kinsstis and the traditional Treaty 7 territory of the Blackfoot confederacy: Siksika, Kainai, Piikani as well as the Stoney Nakoda and Tsuut'ina nations. We acknowledge the members of the Métis community and specifically, the Métis Nation Region Three. Finally in the spirit of reconciliation and because we are all treaty people, we also acknowledge all Calgarians who make our homes in the traditional Treaty 7 territory of Southern Alberta.

Years of experience

  • 2 - 5 years
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