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Tech Services Engineer/Technologist

Tech Services Engineer/Technologist

companyNCS Multistage Inc
locationCalgary, AB, Canada
PublishedPublished: Published 1 week ago
ExpiresExpires: Expiring in 1 month
Technician / Technologist / Trades / Journeyman
Full time

Job Summary

The Tech Service Eng/Tech is primarily responsible to create an atmosphere to educate, train, develop and motivate through supervision and mentorship.  They will lead by example always following company policies and procedures along with projecting integrity.  They will maximize sales and profits by providing unmatched service to our clients.

Key areas of responsibility

  • Champion new products & technologies through development, field testing & performance data studies
  • Liaison with Product Line and Engineering on field design and modifications
  • Provide technical support to the Sales and Business Development team
  • Communicate with Sales and Operations to enhance customer support
  • Take lead on assigned NCR investigations
  • Ensure proper NCR processes are completed and reviewed with the customer when necessary
  • Ensure internal communication of NCR results to Product Line, Engineering, Sales, and Operations
  • Take lead on assigned projects with objectives including product performance improvements, NCS processes improvements, and product cost reduction opportunities
  • Interface with clients/field service personnel directly if problem jobs occur
  • Run/start jobs if field personnel are not available
  • Prepare 3rd party software modelling reports for Sales, Customers, and Operations
  • Prepare Technical Sheets for Sales and Operations utilizing NCS developed applications
  • Help to promote safe work practices and higher standards of performance
  • Support and uphold HS&E policies and procedures of NCS and the customer 
  • Align individual goals with NCS’s corporate goals, while adhering to and promoting the NCS Promise
  • Participate in Personal Development for Success (PDS)
  • Other duties, relevant to the position, shall be assigned as required

Required education level

  • Bachelor's degree 

Required languages

  • English
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