Technical Product Manager

We are hiring for a Technical Product Manager in out Calgary, Alberta Location!

What you will be doing:

As a Technical Product Manager, you’ll play a pivotal role in bridging technical expertise with product vision. You will work closely with engineering, design, and business stakeholders to ensure the successful development and delivery of technically complex features. This role is ideal for someone with a strong technical background who thrives at the intersection of strategy, execution, and collaboration. This position requires a deep technical acumen, excellent communication skills, and a strong understanding of product management best practices in an agile environment.

This role is hybrid - in-office with 20% flexibility to work from home.

Responsibilities:

Product Strategy & Technical Vision

• Define and own the product roadmap for SaaS solutions, including API integrations, and Data intensive applications.
• Partner with engineering leaders to prioritize technical debt and align development with long-term business goals.
• Evaluate emerging technologies and trends to identify opportunities for innovation and optimization.

Stakeholder Collaboration

• Act as the primary liaison between technical teams and business stakeholders, ensuring alignment on requirements, timelines, and priorities.
• Translate complex technical concepts into business-friendly language for internal and external stakeholders.
• Partner with customer success, sales and marketing teams to gather feedback and ensure the product meets market demands.

Execution & Delivery

• Develop and manage a clear, data-driven product backlog, balancing technical feasibility, market demands, and strategic priorities.
• Drive end-to-end delivery of technical projects by working closely with engineering teams to define and manage sprints, deliverables, and timelines, ensuring alignment with company objectives.
• Measure product success through clearly defined KPIs and metrics, iterating based on data and feedback.

Customer & Developer Focus

• Advocate for both end-users and internal developers by addressing usability, maintainability, and scalability in all solutions.
• Work with customers and partners to gather feedback, identify pain points, and validate technical requirements.

Leadership and Influence

• Foster collaboration across teams and maintain focus on delivering customer value.
• Stay informed about travel tech trends, emerging technologies, and competitive landscape to guide innovation and create a better way

Qualifications

• Proven experience working with APIs, data pipelines, cloud technologies (AWS/GCP/Azure), and integrations in a SaaS or B2B environment.
• 3-5+ years of experience in a technical role (e.g., software development, system architecture) or technical product management.
• 3+ years of product management experience, with at least 1 year in a technical product role.
• Bachelor’s degree in Computer Science, Engineering, or a related field. Equivalent experience may be considered.
• Proven ability to manage product roadmaps and deliver technical projects in Agile environments.
• Demonstrated success in translating complex technical challenges into simple, scalable product solutions.
• Strong experience defining product roadmaps, writing user stories, and prioritizing features based on customer value.
• Exceptional problem-solving skills, with the ability to balance technical trade-offs and business priorities.
• Hands-on experience with tools like Jira, Confluence, and collaboration platforms like Figma.
• Strong communication skills to effectively collaborate with technical and non-technical stakeholders.

Nice to Have

• Knowledge of data analytics, reporting systems, and customer-facing platforms.
• Background in industries like travel, workforce management, or accommodations.
• Experience working with geographically distributed teams.

About LodgeLink

LodgeLink, a Black Diamond Group company headquartered in Calgary, Alberta, Canada is more than just a digital marketplace and ecosystem for crew travel; we’re a caring tech company on a mission to transform workforce travel. Our digital platform is the key to unlocking seamless solutions for finding, booking, and managing crew travel and accommodation needs. Powered by a growing network of hotel and lodge partners, we address the unique challenges of crew travel, applying technology to streamline the entire process from booking to management, payments, and cost reporting. At LodgeLink, we're not just saving our customers time and money; we're changing the future of workforce (crew) travel – for the better.

United by our vision to be THE ecosystem for workforce travel, our values reflect our commitment to collaboration, agility, dependability, inventiveness, and audacity. As a diverse and inclusive team, we come together, sharing ideas, building disruptive technology, and tackling complex problems. Our relentless pursuit to deliver value and superior customer experiences is inspired by a collective passion to ‘Create A Better Way’ for all.

At LodgeLink, we're seeking exceptional team players with an entrepreneurial spirit to contribute to our rapid growth. If you crave a career, not just a job, we could be the perfect fit.

LodgeLink Total Rewards | Caring for our team is a priority, and we’re pleased to provide these benefits:

• Building a diverse and inclusive team, supporting career growth and development.
• Competitive base salaries.
• Share Appreciation Rights program for salaried employees.
• Paid vacation days and sick days.
• An employee charitable donation program.
• Hotel and travel discounts.
• Comprehensive benefits package including extended health, vision, dental, Health Spending Account, TeleDoc, Employee Assistance Program, Life, Long-term Disability, AD&D, and Critical Illness Insurance.

• In Calgary’s Head Office: Located in beautiful Eau Claire in downtown Calgary, within a 5-minute walk to Prince’s Island Park
  • Company-hosted events, and a game room.
  • Ability to join our Social Club and join colleagues for fun events such as golf, bowling, curling, stampede events and more.
  • Free access to the Aspen Properties Fitness Centers.