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Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.More information is available at <a href="http://www.nrg.com" target="_blank">www.nrg.com</a>. Connect with NRG on Facebook, LinkedIn, and follow us on Twitter @nrgenergy.Job Summary:&nbsp;&nbsp;The Operations Specialist is responsible for contributing, supporting, and participating in the management of active AR and bad debt for Direct Energy Alberta. &nbsp;This includes, implementing and reviewing influencing processes as well as conducting regular audits to ensure KPIs and targets are being met. &nbsp;Collaboration with internal and external stakeholders is essential to ensure recoveries for our business are meeting or exceeding set targets.Essential Duties/Responsibilities:•&nbsp;&nbsp; &nbsp;Analyze, evaluate, and implement improvements to existing collection processes to increase effectiveness, efficiency, quality and increase customer satisfaction while emphasizing cost-effectiveness. •&nbsp;&nbsp; &nbsp;Coordinate with other departments and vendors to recommend enhancements to collection processes. •&nbsp;&nbsp; &nbsp;Facilitate regular touch point meetings and develop effective relationships with delivery teams as collection vendors.&nbsp; •&nbsp;&nbsp; &nbsp;Confer with credit association and other business representatives to exchange best practices pertaining to debt collection.&nbsp; •&nbsp;&nbsp; &nbsp;Perform maintenance on customer accounts and review of the accounts receivable aging on a regular basis. •&nbsp;&nbsp; &nbsp;Responsible for overseeing the processes being performed by our outsourced billing, customer care, and transaction management provider in the Alberta market as they correlate to credit and debt. •&nbsp;&nbsp; &nbsp;Performance manage outsourced billing and care provider and 3rd party collection vendors to service level agreements for credit and debt processes agreement, and identifying gaps and areas of opportunities are they relate to overall bad debt expense •&nbsp;&nbsp; &nbsp;Develop and propose initiatives to improve recoveries and mitigate risk Working Conditions:•&nbsp;&nbsp; &nbsp;Hybrid work environment&nbsp; •&nbsp;&nbsp; &nbsp;Combination of open office environment and working from home. &nbsp;Must have suitable home office. •&nbsp;&nbsp; &nbsp;Some overtime required as special projects arise. Minimum Requirements:&nbsp;•&nbsp;&nbsp; &nbsp;High school diploma or equivalent one year of relevant experience in a similar role. •&nbsp;&nbsp; &nbsp;Highly self-motivated, organized, and professional. •&nbsp;&nbsp; &nbsp;Strong verbal, written communication and presentation skills. •&nbsp;&nbsp; &nbsp;Strong time management, and problem-solving abilities. •&nbsp;&nbsp; &nbsp;Ability to work independently and partner effectively with others to achieve desired business results. •&nbsp;&nbsp; &nbsp;Proficient in data analytics and visualization •&nbsp;&nbsp; &nbsp;Experience in the energy industry, ideally in customer operations ‘customer service’, finance, compliance or regulatory affairs NOTE: &nbsp;If a candidate does not meet these requirements, Success Factors will automatically disqualify the candidate.Preferred Qualifications:&nbsp;•&nbsp;&nbsp; &nbsp;Bachelor’s Degree from accredited four-year college or university in Finance, Science or communication •&nbsp;&nbsp; &nbsp;2+ years in Utilities/Retail, knowledge of Alberta Natural Gas and Electricity market an asset •&nbsp;&nbsp; &nbsp;Knowledge of credit and collections best practices as well as the AUC •&nbsp;&nbsp; &nbsp;SAP reporting •&nbsp;&nbsp; &nbsp;Knowledge of Alberta urban and rural locations •&nbsp;&nbsp; &nbsp;Research skillsAdditional Knowledge, Skills and Abilities:•&nbsp;&nbsp; &nbsp;Strong organizational skills and a keen attention to detail •&nbsp;&nbsp; &nbsp;Strives for continuous improvement of internal processes and makes recommendations to management as appropriate •&nbsp;&nbsp; &nbsp;Ability to think and act independently •&nbsp;&nbsp; &nbsp;Ability to manage multiple priorities •&nbsp;&nbsp; &nbsp;Thrives in a team environment and excellent communication skillsPhysical Requirements:•&nbsp;&nbsp; &nbsp;Ability to work at a desk for long hours.NRG Energy is committed to providing broad access to employment opportunities for diverse job seekers and ensuring our workforce represents the diverse communities we serve. We abide by human rights legislation and accommodate applicants and employees in accordance with applicable law.Any information you provide through this form will be used and disclosed for the purposes of considering your application and, if you are offered a job, in relation to your employment (including post-employment activities). If you have provided references, you consent to us contacting such references and obtaining your personal information from them. Do not submit references if you have not obtained the consent of such references. Your personal information will otherwise be handled in accordance with our privacy policy.DEML employs individuals in the Provinces of Alberta, Ontario, British Columbia, and Saskatchewan. We regret that we will be unable to hire you for this role if your regular remote work location is not within one of these listed provinces. Please reach out to <a href="mailto:careers@nrg.com" target="_blank">careers@nrg.com</a> if you have any questions.

Operations Specialist

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. OverviewAs Client Solutions Manager you will be working directly with our commercial clients in delivering the world-class customer service Gallagher is so well known for. This means you will be managing an existing portfolio of clients – driving the renewal cycle, handling day-to-day policy changes, interfacing with insurers and marketing policies as required. How you'll make an impact<ul><li>Supporting a designated portfolio of Commercial Clientele, playing the lead role in business retention and continually building upon customer relationships.</li><li>Review accounts at renewal, taking the vital steps in placing coverage required by the client, remarketing when required, adhering to binding authority set out by carriers.</li><li>Respond to client inquiries quickly and efficiently, maintaining the quick turnaround time for any actions required on behalf of the client.</li><li>Identify upselling and cross-selling opportunities, driving the creation of quality leads, working with Account Executives in binding the client.</li><li>Consistently acting to upgrade insurance market knowledge, staying on top of new products and policy changes.</li><li>Work with Account Executives on cross-selling opportunities and accessing resources within Gallagher.</li></ul> About you<ul><li>5+ years of Commercial Insurance Brokering experience required.</li><li>CAIB, CIP, CRM or other relevant certifications/designations highly valued.</li><li>Active and in good standing provincial license.</li><li>Knowledge of EPIC considered an asset.</li><li>Secondary School Diploma required, College or University Degree preferred.</li><li>Being solution oriented has always allowed you to offer clients the most resourceful and innovative solutions.</li><li>Strong communication and interpersonal skills enable you to develop deep relationships with clients and build synergy with colleagues quickly. People love working with you, and you with them!</li><li>Being in a fast-paced, dynamic environment brings out the best in you.</li><li>You’re always able to prioritize effectively which allows you to exceed client expectations every time!</li><li>Always maintaining a keen eye for detail comes easy and is key part of what has made you successful in your past roles.</li><li>Proven track record of quickly learning new systems, tools and processes.</li></ul> Compensation and benefitsOn top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.&nbsp;Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:<ul><li>Flexible medical &amp; dental coverage to meet your household's needs</li><li>Life, Dependent Life and AD &amp; D Insurance options</li><li>Retirement savings including RRSP including a company match, TFSA, pension and more</li><li>Employee Stock Purchase Plan</li></ul>Other benefits include:<ul><li>Educational expense reimbursement</li><li>Employee assistance programs</li><li>Discounted gym membership (GoodLife Fitness)</li><li>Opportunity for flexible work arrangements</li><li>Paid sick days &amp; personal days</li><li>Paid Time Off to Volunteer</li><li>Employee education recognition program</li><li>Employee referral bonus program</li><li>LifeWorks Employee Assistance Program</li><li>Matching Gift Program</li></ul>

Client Solution Manager

ChampionX has an immediate need for a Sr Account Manager located Bonnyville/Cold lake AB area.This position independently manages a portion of the district portfolio with significant accountability to gain new business. Adept at bundling products and anticipating customer needs. Harnesses external network to pursue target business opportunities. Effectively negotiates less complex customer deals. Counsels district representatives and coaches moderate-sized customers. Formal advisor on training curriculum for district representatives.What’s in it For You:A flexible, independent work environment where you will manage your own scheduleAccess to best-in-class resources, tools, and technologyThrive in a company that values a culture of safety to include top-notch safety training and personal protection equipmentComprehensive benefits package that includes medical, dental, vision, a company-paid pension plan, tuition reimbursement and more!​What You Will Do:Work closely with current customers to understand business needs and recommend continuous improvement and innovation plans that will maintain and grow sales within assigned territory.Develop strong relationships with key stakeholders in current customers, including plant or facility executives.Generate and execute sales plans in assigned customer base to meet defined territory profit increase goals.Develop strong relationships with key stakeholders in current and new customers, including plant or facility executives.Provide technical support to customers; identifying and resolving customer requests, escalating as required.Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.Actively sell and support ChampionX innovations and technology in assigned customers to promote long-term business relationships with ChampionX.Possible travel within assigned sales territoryPosition Details:Candidate must reside in Bonnyville or Cold Lake AB areaImmigration sponsorship not available for this positionMust have a valid Driver’s License and acceptable Motor Vehicle Record (Driver's Abstract)This is a safety sensitive position and the successful candidate will be required to complete drug and alcohol testingThis role requires individual to be clean shaven to comply with customer site policy and safety requirement.Minimum Qualifications:5+ years of successful technical sales or field sales support experienceExperience working in the oil and gas industryHigh computer application literacy (including Microsoft Office Suite, and ability to learn internal business systems)History of working autonomously in the field and ability to demonstrate self-motivationPrior experience that demonstrates a strong work ethic and ability to multitaskPhysical Demands:Must have the ability to Lift/Push/Pull/Carry up to 55 pounds chest high.Must have the ability to work in extreme weather conditionsPreferred Qualifications:Bachelor’s degree in Engineering (Chemical, Mechanical, Industrial), or Life Sciences (Biology, Chemistry, etc.)5-10 years of successful technical sales or field sales support experiencePrevious Petrochemical experienceSpecialty chemical industry experiencePrior experience that required excellent communication skillsPrior experience that required excellent organizational skillsAccount leadership experience that includes calling on multilevel plant or facilities management to accomplish company goalsAbout ChampionXChampionX is a global leader in providing chemistry programs and services, drilling technology, artificial lift solutions, and automation technologies for the upstream and midstream oil and gas industry. Our world-class safety culture fuels our purpose to improve lives through our commitment to deliver sustainable operations.Our Commitment to Diversity and Inclusion&nbsp;At&nbsp;ChampionX, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.&nbsp;In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce.&nbsp;&nbsp;We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.&nbsp;

ChampionX

Senior Account Manager

Reporting to the Sales Manager, the Account Manager is responsible for developing and maintaining customer relationships for the purpose of selling Argus’ custom manufacturing capabilities and services in North America and Overseas. They will provide support, direction and expertise in developing the sales and marketing strategic direction. &nbsp;Who We Are:Argus is an employee-owned organization that embraces diversity and the benefits it brings. Innovation and progress are achieved through valuing the ideas of our people, two-way communication, and being open to change. &nbsp;Please visit the ‘About Us’ and ‘Careers’ sections of our website to learn more.RESPONSIBILITIES:Role accountabilities include, but are not limited to:Sales&nbsp;&amp;&nbsp;Account&nbsp;Management:<ul><li>Identify&nbsp;key&nbsp;sales&nbsp;opportunities&nbsp;for&nbsp;Argus&nbsp;Machine&nbsp;through&nbsp;networking,&nbsp;building relationships,&nbsp;and&nbsp;market knowledge/ research.</li><li>Build&nbsp;and&nbsp;nurture&nbsp;productive customer&nbsp;relationships&nbsp;that&nbsp;show&nbsp;promise&nbsp;for&nbsp;Argus&nbsp;and&nbsp;our&nbsp;growth.</li><li>Utilize&nbsp;market&nbsp;research&nbsp;to&nbsp;identify&nbsp;and&nbsp;validate&nbsp;opportunities.&nbsp;Explore&nbsp;and&nbsp;analyze&nbsp;global&nbsp;markets&nbsp;while effectively managing risk.</li><li>Implement&nbsp;sales&nbsp;action&nbsp;plans&nbsp;for&nbsp;targeted&nbsp;markets&nbsp;and&nbsp;customers.&nbsp;Communicate&nbsp;actions&nbsp;and&nbsp;updates&nbsp;to&nbsp;the Sales Manager.</li><li>Monitor&nbsp;and&nbsp;report&nbsp;on&nbsp;sales&nbsp;opportunities&nbsp;and&nbsp;performance&nbsp;to&nbsp;established&nbsp;and&nbsp;published&nbsp;KPIs.</li><li>Manage account performance through open order reporting, meetings, and site visits.</li><li>Filter new quotation opportunities before they are provided to estimating, help set priorities as needed, and follow quotation queue to meet customer expectations.</li><li>Manage&nbsp;sales&nbsp;quotations,&nbsp;follow-ups,&nbsp;leads,&nbsp;and&nbsp;opportunities&nbsp;through&nbsp;Argus’&nbsp;ERP&nbsp;system.</li><li>Report&nbsp;weekly in&nbsp;writing&nbsp;on&nbsp;Sales&nbsp;activities and account performance&nbsp;to&nbsp;the&nbsp;Sales&nbsp;Manager,&nbsp;providing&nbsp;additional&nbsp;updates&nbsp;to&nbsp;Leadership&nbsp;as requested.</li><li>Identify&nbsp;new&nbsp;or&nbsp;expanded&nbsp;opportunities&nbsp;for&nbsp;revenue&nbsp;generation&nbsp;and&nbsp;strategic&nbsp;partnerships.</li><li>Develop/leverage&nbsp;successful&nbsp;long-term&nbsp;client&nbsp;relationships&nbsp;to&nbsp;sell&nbsp;additional&nbsp;products&nbsp;and&nbsp;services.</li><li>Perform&nbsp;presentations&nbsp;to&nbsp;audiences&nbsp;at&nbsp;all&nbsp;levels of&nbsp;industry,&nbsp;from&nbsp;the&nbsp;field&nbsp;to&nbsp;E.P.C.s, End&nbsp;Users,&nbsp;and&nbsp;at conferences.</li><li>In&nbsp;conjunction&nbsp;with&nbsp;the&nbsp;Senior&nbsp;Customer&nbsp;Service&nbsp;Representative,&nbsp;complete&nbsp;and&nbsp;respond&nbsp;to&nbsp;customer&nbsp;satisfaction&nbsp;surveys. Continuously monitor customer satisfaction levels and correct processes that are directly impacting negative feedback.</li><li>Define&nbsp;marketing requirements&nbsp;and&nbsp;provide&nbsp;input&nbsp;on&nbsp;the&nbsp;development&nbsp;of&nbsp;marketing&nbsp;tools&nbsp;and&nbsp;trade&nbsp;show materials.</li><li>Maintain&nbsp;cohesive&nbsp;relationships&nbsp;with&nbsp;all&nbsp;internal&nbsp;stakeholders,&nbsp;such&nbsp;as&nbsp;inside&nbsp;sales,&nbsp;engineering,&nbsp;production, procurement, and the senior leadership team.</li><li>Provide&nbsp;ongoing&nbsp;account&nbsp;management&nbsp;support&nbsp;to&nbsp;clients,&nbsp;ensuring&nbsp;customer&nbsp;satisfaction.</li><li>Meet&nbsp;regularly&nbsp;with&nbsp;the&nbsp;Sales&nbsp;Manager&nbsp;to&nbsp;analyze,&nbsp;discuss,&nbsp;and&nbsp;provide&nbsp;constructive&nbsp;feedback&nbsp;on&nbsp;sales&nbsp;performance. Provide input on market opportunities and future market development goals.</li><li>Accurately&nbsp;maintain&nbsp;a database&nbsp;(e.g.,&nbsp;CRM,&nbsp;Excel)&nbsp;of&nbsp;prospective/&nbsp;current&nbsp;customer&nbsp;information.</li></ul>Tools&nbsp;and&nbsp;Processes:<ul><li>Maintain&nbsp;a level of&nbsp;technical&nbsp;and&nbsp;product&nbsp;knowledge&nbsp;in&nbsp;order&nbsp;to&nbsp;support&nbsp;customers effectively.</li><li>Adhere&nbsp;to&nbsp;the&nbsp;Quotation&nbsp;and&nbsp;follow-up&nbsp;process,&nbsp;ensuring that&nbsp;KPIs&nbsp;are&nbsp;met and that the effectiveness of the process is evaluated.</li><li>Ensure&nbsp;you&nbsp;are&nbsp;trained&nbsp;on&nbsp;and&nbsp;deliver&nbsp;Argus&nbsp;Standard&nbsp;Operating&nbsp;Procedures&nbsp;(SOP)&nbsp;and&nbsp;processes&nbsp;for&nbsp;the department.&nbsp;Identify opportunities for improvement.</li><li>Utilize PowerBI and Dynamics AX to understand account activity and performance to budget.</li></ul><h2>POSITION QUALIFICATIONS AND EXPERIENCE:</h2><ul><li>Technical&nbsp;training&nbsp;or&nbsp;post-secondary&nbsp;education&nbsp;in&nbsp;Business&nbsp;Management&nbsp;is&nbsp;preferred.</li><li>Minimum&nbsp;10&nbsp;years&nbsp;of&nbsp;experience&nbsp;in&nbsp;sales &amp;&nbsp;marketing,&nbsp;preferably&nbsp;in&nbsp;a&nbsp;Manufacturing&nbsp;environment,&nbsp;with proven results.</li><li>Demonstrated&nbsp;strong&nbsp;interpersonal,&nbsp;communication,&nbsp;organizational&nbsp;and&nbsp;Project&nbsp;Management&nbsp;skills.</li><li>Strong&nbsp;leadership&nbsp;and&nbsp;training&nbsp;skills&nbsp;are&nbsp;required&nbsp;to&nbsp;articulate&nbsp;Argus'&nbsp;vision, goals,&nbsp;and&nbsp;corporate&nbsp;objectives&nbsp;to&nbsp;our Distribution Partners Network.</li><li>Able&nbsp;to&nbsp;work&nbsp;effectively&nbsp;with&nbsp;internal&nbsp;and&nbsp;external&nbsp;customers.</li><li>Competent&nbsp;in&nbsp;using&nbsp;Microsoft&nbsp;Office&nbsp;Suite,&nbsp;Adobe,&nbsp;computer&nbsp;software&nbsp;related&nbsp;to&nbsp;business&nbsp;operations&nbsp;(ERP)&nbsp;and CRM systems.</li><li>Working&nbsp;knowledge&nbsp;of&nbsp;Microsoft&nbsp;AX&nbsp;preferred.</li><li>General knowledge of products and services in the oil and gas industry.</li></ul><h2>WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:</h2><ul><li>This is an&nbsp;in-office&nbsp;position requiring&nbsp;extended&nbsp;sitting&nbsp;&amp;&nbsp;computer&nbsp;use.</li><li>Working&nbsp;wearing&nbsp;personal&nbsp;protective&nbsp;as&nbsp;required.</li><li>Approximately 60% of the role will be spent traveling.</li></ul> At Argus, our core values are more than just words, they’re a way of life. We have a strong company culture; as we continue to grow, we strive to ensure that our culture remains the same. Our values can be found on the <a href="https://www.argusmachine.com/about-us/" target="_blank">About Us</a> section of our website. Please make sure our core values resonate with you before you apply to work for Argus as they communicate a minimum standard of behaviour that you will be held to.Our core competencies and company benefits information can be found on our <a href="https://www.argusmachine.com/careers/" target="_blank">careers</a> page.

4 Account Manager Full time Jobs