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Why Join our Team? At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen’s success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections is here to help you transform your job into a career. Vallen is an industry leader in delivering flexible supply chain solutions while creating value for our customers, our supply partners, and our associates.An exciting opportunity has become available to join our team as a Territory Manager. The role is created for the purpose of generating new sales (market share and share of wallet), managing the relationship and performance of existing assigned accounts, and to manage and maximize the profitability of accounts.Key Responsibilities:• New Business - Solicit leads (including assigned leads) to generate new business/accounts within the territory and/or new categories within existing accounts. New business growth is expected to be a minimum of 30% of the TM’s selling time and activities (excluding administrative time). The time factor will be adjusted with sales leadership for new (newer) territories.• Managing Current Customer Base - Managing existing customer business is expected to be a maximum of 55% of the TM’s selling time and activities. • Full understanding of the current business relationship, including product category business, Vallen Safety Services (VSS) business, along with general service requirements. • Full understanding of account penetration and detailed planning (including annual plans) to solicit enhanced share of wallet. • Understanding of account profitability, with ongoing plans for profit maximization. • Manufacturer relationship management, including deep knowledge of specific fit within the territory, key market strengths, and planning for joint supplier selling or leading manufacturer selling efforts on Vallen’s behalf within the territory. • Full management of the territory within Vallen’s Customer Relationship Management (CRM) system, including customer planning, sales tracking, territory planning (including support teams), and full traceability of activity. • Territory Manager to manage a maximum of fifty accounts per territory. • Accounts must have a minimum current sales threshold of $25,000/year or represent the potential to achieve $25,000/year within 24 months.• Administrative Requirement: Administrative and general functions and requirements are expected to be a maximum of 15% of the TM’s calendar time and activities.• Customer proposals, quotations, information requests, etc. Quotations to be worked through the branch support team or corporate contracts teams (major requests).• Trade Shows and Conferences as directed and required.• Preparing reports for marketing and sales and staying current with expense reporting and CRM requirements.• Product training - Keeping up to date on new products, services, procedures, and tools, through supplier and Vallen events. • General • Read, understand, and follow Vallen’s health, safety, and environment policies and all applicable OH&amp;S legislation/regulations. • Actively participate in Vallen’s health and safety management system, including compliance training, audits, assessments, safety meetings, and inspections • Identify, control, and report workplace hazards including following WHMIS/TDG requirements and reporting near misses. • Report workplace injuries immediately and participate in any return-to-work programs or requirements. • Be fit for duty and physically capable of performing all required tasks. • Other duties as required.Required Qualifications:<ul><li>High School Diploma required.</li><li>Post Secondary courses in Sales and/or Marketing an asset.</li><li>Product knowledge or industry experience an asset.</li><li>3-5 years related experience.</li></ul>IND123Stay up to date with Vallen, and follow us on <a href="https://www.linkedin.com/company/vallencanada/" target="_blank">LinkedIn</a>, <a href="https://www.facebook.com/VallenCanada" target="_blank">Facebook</a>, <a href="https://twitter.com/VallenCanada" target="_blank">Twitter</a>, <a href="https://www.youtube.com/vallencanada" target="_blank">Youtube</a> and <a href="https://www.instagram.com/vallencanada/" target="_blank">Instagram</a>. Equal Opportunity Employer - Ethnically and Culturally Diverse/Females/Veterans/Disabled/Sexual Orientation/Gender Identity

Territory Manager

Why Join our Team? At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen’s success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections is here to help you transform your job into a career. Vallen is an industry leader in delivering flexible supply chain solutions while creating value for our customers, our supply partners, and our associates.An exciting opportunity has become available to join our team as a Customer Service Representative. You would be responsible for providing customer assistance in accordance with the position requirements and safety standards.Key Responsibilities:<ul><li>Responsible for growth of assigned customers in conjunction with Strategic Account Manager, Business Development Managers and local Territory Managers.</li><li>Developing new business from leads as well as providing leads to others on our team, will be expected.</li><li>Ability to transact a large volume of sales while maintaining a high accuracy rate.</li><li>Deal and follow through on customer inquiries and complaints.</li><li>Work with vendors to attain, On Time delivery dates, and adjust vendor processes to meet the needs of your customers.</li><li>Investigate and track orders, transfers and purchase orders to completion.</li><li>Maintain an expedite report to minimum 9% accuracy, daily.</li><li>Participate with Internal groups to build large RFP's and proposals.</li><li>Continued upgrade of product knowledge. Vendor sessions, on-line, and constant research and self-development a must.</li><li>Read, understand, and follow Vallen's health, safety, and environment policies and all applicable OH&amp;S legislation/regulations.</li><li>Actively participate in Vallen's health and safety management system, including training, audits, assessments, safety meetings, and inspections.</li><li>Identify, control, and report workplace hazards including following WHMIS/TDG requirements and reporting near misses.</li><li>Report workplace injuries immediately and participate in any return-to-work programs or requirements.</li><li>Be fit for duty and physically capable of performing all required tasks.</li></ul>Required Qualifications:<ul><li>At Least 3 years' Experience in safety, MRO and industrial distribution.</li><li>An ability to transact a large volume of orders efficiently.</li><li>Broad exposure to the various inventory systems.</li><li>Excellent interpersonal and communications skills with the ability to work in dependently and as a group.</li><li>Demonstrate exceptional organizational skills and attention to detail.</li><li>Proficiency in Microsoft Office applications. (Data management -- Pivot tables, Sub totals, etc.) an asset.</li><li>The ability to meet deadlines and prioritize workload in a very fast paced environment.</li></ul>IND123Stay up to date with Vallen, and follow us on <a href="https://www.linkedin.com/company/vallencanada/" target="_blank">LinkedIn</a>, <a href="https://www.facebook.com/VallenCanada" target="_blank">Facebook</a>, <a href="https://twitter.com/VallenCanada" target="_blank">Twitter</a>, <a href="https://www.youtube.com/vallencanada" target="_blank">Youtube</a> and <a href="https://www.instagram.com/vallencanada/" target="_blank">Instagram</a>. Equal Opportunity Employer - Ethnically and Culturally Diverse/Females/Veterans/Disabled/Sexual Orientation/Gender Identity

Position Summary:Reporting to the Lead, Support Services, the Senior Support Services Representative (SSSR) is responsible for resolving support requests from internal and external customers. The SSSR is directly accountable for responding to customer requests in a timely and professional manner within a team-driven and fast-paced work environment. The primary role of this position is to exceed customers’ expectations with a superior service experience.Key Responsibilities/Accountabilities:<ul><li>Use expert product and system knowledge to provide customer support and respond to escalated issues.</li><li>Assist with escalated customer queries that may require further investigation and time to resolve. Resolve product or service queries by determining the root cause, identify the best solution to solve the problem and expedite the resolution.</li><li>Act as SME on key business procedures across all systems, identifying areas of opportunity; collaboration with the business, IT, and the support leads on continuous improvement initiatives</li><li>Support and execute testing, as required, on UFA systems.&nbsp;</li><li>Maintain issues and cases by updating relevant information.</li><li>Provide remote support to the UFA network on approved policies, processes, procedures, site and customer interaction related systems and controls as they relate to end user administrative functions, across all channels.</li><li>Ensure Knowledge Articles are current and complete.</li><li>Create customer leads by recording customer information into the CRM system.</li><li>Provide support to programs that are ‘in market’ with our customers including the processes to execute at our locations.</li><li>Support new and existing customer/business programs, the launch of new of SOPs and the rollout and maintenance of systems.</li></ul>Qualifications required for the position:<ul><li>Diploma in Business Management or other related discipline Diploma.</li><li>7+ years of customer service experience including 3 - 5 years of progressive experience working in a customer service center position.</li><li>Excellent customer service skills.</li><li>Proficient in MS Office.</li><li>Strong organizational and communication skills. Strong verbal communication with clear, understandable English.</li><li>Ability to prioritize work, handle multiple priorities simultaneously, and analyze data quickly will be expected.</li><li>Have a good understanding of UFA’s business, process and policies.</li><li>Strong knowledge of Enterprise Systems, Point of Sale Technology, Customer Relationship Systems, SAP, and Microsoft Dynamics functions.</li><li>Ability to initiate conversation and communication in a polite and engaging manner.</li><li>Ability to manage confidential information.</li><li>Able to adapt to a flexible working schedule.</li></ul>#IND1 Diversity, Inclusion &amp; Belonging At UFA we care about the lives of our employees, members, customers, elected officials, and partners. This includes their whole selves and what makes them unique. We strive to create an inclusive environment that welcomes employees from diverse populations and backgrounds, where everyone can do their best work. In our world of agriculture, it takes time for growth, this is our seed to grow inclusion and belonging at UFA. If you require accommodation in submitting this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to <a href="https://careers.ufa.com/job/Calgary-Sr_-Support-Services-Representative-AB-T3E-6L1/588808517/careers@ufa.com" target="_blank">careers@ufa.com</a> Stay Connected with us: &nbsp;<ul><li>Follow us on <a href="https://www.linkedin.com/company/ufa-co-operative-ltd/?viewAsMember=true" target="_blank">LinkedIn</a> and <a href="https://www.facebook.com/UFACooperativeLtd/" target="_blank">Facebook</a> for the latest job postings and company news.</li><li>View our <a href="https://www.youtube.com/watch?v=Qhv3Fhty5J8&amp;t=4s" target="_blank">Sustainability Video</a> to see UFA’s pillars in regard to environmental, social, and economic topics.</li></ul> We thank all candidates for their interest, however only qualified candidates will be contacted for an interview.

Sr. Support Services Representative

Don't see a position that is quite the right fit? Roska is always seeking talented and dedicated individuals to join our team! We have opportunities for Administrators, Engineers, Project Managers, Production Testers, Tradespeople and MORE!&nbsp; We are happy to work with both employee and contractors. Please apply here and one of our recruiters will be in contact with you when we see a job that suits your qualifications.&nbsp; We thank all applicants in advance for your interest in&nbsp;Roska DBO Inc., only those selected for an interview will be contacted. Roska DBO Inc. is a customer-focused operations company with a 25+ year’s track record offering expertise in production and equipment solutions on well sites and facilities. Based in Grande Prairie, Alberta, with a network of locations,&nbsp;Roska&nbsp;serves all of western and northern Canada, plus selected U.S. and international markets, with a primary focus on the Alberta/ B.C. region. Our Workforce Solutions group works with customers across western Canada to recruit qualified candidates for assignments ranging from emergency callouts to longer term contingent workforce solutions. Our customers rely on us for operational staff, including plant/field operators, turnaround staff, administration and camp support staff. In addition to fulfilling the contract operating needs of oil and gas producing, midstream and pipeline companies,&nbsp;Roska&nbsp;Designs,&nbsp;uilds and&nbsp;Operates well-site facilities, rents equipment and provides Production Testing and flowback services using a company-owned well testing fleet. &nbsp;When you join the&nbsp;Roska Team, the sky is the limit!

Roska DBO Inc

*Other Roska Opportunities

Our client, a major oil and gas producer is currently looking for a Receptionist / Administrator for their Edson office. This is a full-time position from Monday-Friday, 7:30am - 4:00pm, with a half hour for lunch. &nbsp;Duties include but are not limited to<ul><li>Courteously receive and screen in-bound calls, emails, and visitors</li><li>Provide administrative support to office departments</li><li>Review, evaluate and distribute all incoming and outgoing mail</li><li>Maintain a high level of confidentiality in all interactions</li><li>Maintain a professional image and demeanor with all employees, management, executives and visitors at all times</li><li>Manage phone system and copies</li><li>Coordinate couriers</li><li>Other duties, relevant to the position, shall be assigned as required</li></ul>Qualifications include:<ul><li>Experience in an office setting for 1-2 years&nbsp;</li><li>Excellent working knowledge of various computer programs including:<ul><li>Microsoft Office – Word, Excel</li><li>Database Software</li></ul></li><li>Excellent communication skills</li><li>Reliable, professional, with a&nbsp;friendly disposition&nbsp;</li><li>Strong attention to detail</li><li>Ability to multi–task</li><li>Strong problem solving and critical thinking skills</li></ul> We thank all interested candidates who apply, however only those being considered will be contacted directly for an interview.

Receptionist / Administrator

Our client, a large oil &amp; gas company, has an opening for a Production Administrator. In this role, you will provide support to the organization by successfully managing multiple tasks while working within a team setting. You will function as a representative of the office while building effective working relationships across the organization. &nbsp;You will develop, implement and maintain the administrative systems needed to support the team as well as act as a general point of contact. &nbsp; Objectives:<ul><li>Provide field production administration support</li><li>Provide accounts payable support</li><li>Maintain interpersonal relations with staff and outside service personnel</li><li>Provide problem analysis and problem-solving skills including identifying existing and possible issues and offering solutions</li></ul>Qualifications:<ul><li>2+ years of oil and gas administration experience with Grade 12 or equivalent</li><li>Working knowledge of production accounting will be given preference</li><li>Strong organizational skills and attention to detail required</li><li>Intermediate Microsoft Office Suite skills</li><li>CAPPA would be considered an asset but not required</li><li>Experience with the following would be considered an asset:<ul><li>Open Invoice</li><li>JD Edwards</li><li>PVR</li><li>PM Suite</li><li>Petrinex</li><li>Pro-Trend</li><li>FieldView &nbsp;</li></ul></li><li>&nbsp;<ul><li>Highly organized, and the ability to meet tight deadlines</li><li>Strong attention to detail with a high degree of accuracy</li><li>Ability to work autonomously or in a team</li></ul></li></ul>We thank all applicants in advance for your interest in Roska DBO Inc., only those selected for an interview will be contacted. Roska DBO Inc. is a customer-focused operations company with a 25 year track record offering expertise in production and equipment solutions on well sites and facilities. Based in Grande Prairie, Alberta, with a network of locations, Roska serves all of western and northern Canada, plus selected U.S. and international markets, with a primary focus on the Alberta/ B.C. region. Our Workforce Solutions group works with customers across western Canada to recruit qualified candidates for assignments ranging from emergency callouts to longer term contingent workforce solutions. Our customers rely on us for operational staff, including plant/field operators, turnaround staff, administration and camp support staff. In addition to fulfilling the contract operating needs of oil and gas producing, midstream and pipeline companies, Roska Designs, Builds and Operates well-site facilities, rents equipment and provides Production Testing and flowback services using a company-owned well testing fleet. When you join the Roska Team, the sky is the limit!

Production Administrator

A major oil and gas company is looking for a Field Administrator for their Grande Prairie&nbsp;office. Maintaining positive interpersonal relations with field and office&nbsp;staff is essential. Key Accountabilities for this role include: &nbsp;<h3>Operate&nbsp;mulit-line switch&nbsp;board</h3><h3>Process incoming and outgoing mail&nbsp;daily</h3><h3>Provide&nbsp;administrative&nbsp;support&nbsp;to&nbsp;team members&nbsp;as&nbsp;required</h3><h3>Maintain&nbsp;interpersonal&nbsp;relations&nbsp;with&nbsp;staff&nbsp;and&nbsp;outside service&nbsp;personnel</h3><h3>Provide problem analysis and solving skills including identifying existing and possible issues and implementing solutions</h3><h3>Provide&nbsp;vacation&nbsp;coverage&nbsp;as&nbsp;required</h3> Requirements: - Proficiency in Microsoft Office including Word, Excel, Outlook, and PowerPoint - Experience with Scada, Protrend, Production Tracker, PI, and PM Suite would be considered an asset - Minimum of 2+&nbsp;years of oil and gas administration experience - Post-Secondary Education in Accounting and/or Business Administration&nbsp;preferred - Demonstrate ability to work effectively in a fast paced environment and handle multiple priorities - Able to work in a highly organized manner where detail and accuracy are a must - Strong communication&nbsp;and analytical abilities We thank all candidates for their interest, but only those selected for an interview will be contacted. Roska DBO Inc. is a customer-focused operations company with a more than 25+year track record offering expertise in production and equipment solutions on well sites and facilities. Based in Grande Prairie, Alberta, with a network of locations, Roska serves all of western and northern Canada, plus selected U.S. and international markets, with a primary focus on the Alberta/ B.C. region. Our Workforce Solutions group works with customers across western Canada to recruit qualified candidates for both assignments ranging from emergency callouts to longer term contingent workforce solutions. In addition to fulfilling the operating needs of oil and gas producing, midstream and pipeline companies, Roska operates, designs and builds well-site facilities, rents equipment and provides production testing and flowback services using a company-owned well testing fleet. &nbsp;When you join the Roska team, the sky is the limit!

Oil and Gas Field Administrator

<h3>Description</h3>Internal Candidates - please apply by logging in to UltiPro.External&nbsp;Candidates - please apply with the Apply Now button.This is a maternity leave replacement position for approximately up to 15 months.&nbsp; This is an in office position.&nbsp; Salary Range: $48,500.00 - $52,000.00 per year plus a northern living allowanceKey position functions:<ul><li>Respond to incoming calls and direct accordingly</li><li>Process all mail and courier deliveries</li><li>Create sales orders/invoices</li><li>Create and receive stock transfers and customer property</li><li>Administer and coordinate all customer property repairs and billing</li><li>Enter service trips in daily logs and reports</li><li>Organize and assist in preparing of all field service tickets, logs and inspections</li><li>Ensure that timecards are completed and reported for processing in a timely manner</li><li>Organize and file all orders and well files</li><li>Generate and distribute specialized reports</li><li>Control/administer all inventory within branch</li><li>GL allocation for branch payables</li><li>Perform other related duties as requested</li></ul>Preferred candidates will possess a combination of the following:<ul><li>Office Administration Diploma</li><li>3 to 5 years of relevant office administration experience</li><li>Strong data entry skills</li><li>Basic wellhead product knowledge an asset</li><li>Computer proficiency using MS Office applications (Word, Excel, PowerPoint, Access, Outlook); knowledge of an ERP system such as SAP an asset</li><li>Knowledge of TimeZone and GeoTrac an asset</li><li>Strong communication (oral and written), interpersonal, customer service, organizational and time management skills</li><li>Ability to multi-task in a fast-paced environment&nbsp;</li><li>Accuracy and attention to detail</li><li>Able to work independently and within a team environment</li></ul>Stream-Flo Industries Ltd. is a privately owned and operated Canadian manufacturer of wellhead, production gate valve and check valve equipment.&nbsp; Since our inception in 1962, we have become a recognized leader for our superior technology, innovative designs and top quality products.We thank all applicants for their interest. However only those candidates identified for further consideration will be contacted.

Stream-Flo Industries Ltd

Careers at Stream-Flo

Gate Valve & Wellhead Assembly

Service Technicians - Wellhead & Frac Support

Wellhead Manufacturing

Branch Office Administrator - Fort St. John 

<h3>Description</h3>Stream-Flo Group.&nbsp;is currently seeking a full-time permanent C-Level Executive Assistant to work in&nbsp;Edmonton, AB.Key Responsibilities:<ul><li>Provide intuitive administrative support to the President &amp; CEO (President), CFO.</li><li>Ensure direct reports of President deliver materials on a monthly or required basis.</li><li>Organization and completion of board report requirements; including all note recording and follow up management.</li><li>Secure and control all travel arrangements and Visa work permit requested.</li><li>Over-sight and support of all international guests.</li><li>Minute meetings and track actions for executive meetings.</li><li>Complete SAP (ERP reports as required for the Team).</li><li>Support the Chairman of the Board and any Board requirements including travel and other needs.</li><li>Over-site and manage supervision Reception/Switchboard/ Records Management.</li></ul>Duties Include:<ul><li>Maintain the complex daily calendar of the President:<ul><li>Pro-actively Organize and expedite office workload, co-ordinate meetings and schedule appointments.</li><li>Serve as key liaison between the President and the Senior Managers.</li><li>Prepare confidential documentation and general correspondence as required.</li><li>Responsible for President and Executive travel arrangements.&nbsp; Initiate and maintain required travel visas as needed.</li><li>Create effective presentations for meetings as required.</li><li>Co-ordinate department files and records.</li><li>Co-ordinate the relocation of employees including office arrangements.</li></ul></li><li>Ability to travel for Board Meetings and executive retreats on occasion.</li><li>Coordinate Presidents/CEO activities to ensure no conflict.</li><li>Support the Chairman of the Board as appropriate.</li><li>Knowledge in International business travel and protocols.</li><li>Provide administrative support to other senior managers as required.</li><li>Handle any and all other needs of the Board and the President, CFO.</li></ul>Qualifications:<ul><li>5 - 8 years’ experience in a senior administration role is required</li><li>Post-secondary in Accounting, Legal or Administration/Business is required</li><li>Board report and document presentations experience is required</li><li>Financial acumen preferred.</li><li>Some lease related legal experience preferred.</li><li>SAP experience would be preferred.</li><li>Multi-lingual is preferred.</li><li>Advanced skills in Word, MS Outlook, Excel, PowerPoint, Onboard, Xero</li><li>Advanced written and verbal communication skills.</li><li>Attention to detail and accuracy.</li><li>Very self-motivated and able to work under general supervision.</li><li>Able to maintain utmost confidentiality.</li><li>Ability to multitask.</li></ul>What Stream-Flo Group Offers You:<ul><li>Competitive compensation package, including a RRSP matching program, profit-sharing program, and health &amp; dental package</li><li>Work with an international company with roots of a family-owned business</li><li>Positive working environment with a “big family” feel.</li><li>Be a partner in helping our oil and gas customers around the world meet their most challenging flow management requirements.</li></ul>We thank all applicants for their interest. However only those candidates identified for further consideration will be contacted.Internal Candidates - please apply by logging in to UltiPro.External&nbsp;Candidates - please apply with the Apply Now button.

9 Administration / Customer Service Jobs