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About the Role&nbsp;We’re Hiring for a Billing Administrator to join our team in Calgary, AB. This role is 80% in office with 20% flexibility to work from home.&nbsp;We are looking for a new team member to be part of our growing company – someone who enjoys a fast-paced environment like LodgeLink. You will be responsible for reviewing data throughout our invoicing processes, billing customers, and working alongside the team to identify opportunities for improvement.&nbsp;&nbsp;The Billing Administrator is an integral part of the LodgeLink team and is responsible for Customer billing and booking cost of goods sold (COGS). You will have a keen eye for detail, working with our commercial team upstream to align customer billing expectations, handling clients account queries, reporting on any issues found during our billing processes, and working with the team to meet billing deadlines. Essential skills for this role include strong interpersonal and communication skills to build quality relationships with the team and with our internal stakeholders. Our values are Agile, Inventive, Dependable, Audacious and Collaborative – and we love our dynamic and inclusive team.&nbsp;Duties and Responsibilities:&nbsp; &nbsp;Billing Processing:&nbsp;<ul><li>Generate invoices based on service usage.&nbsp;</li><li>Verify invoice accuracy and completeness before sending them to customers.&nbsp;</li><li>Process customer payments and reconcile accounts.&nbsp;</li><li>Handle billing inquiries and disputes from customers.&nbsp;</li><li>Customer invoicing/billing, with an aptitude and desire to take ownership of their work to deliver results.&nbsp;</li><li>Ability to identify opportunities for improvement as well as present solutions&nbsp;</li><li>Working cross-functionally to investigate and resolve billing issues.&nbsp;</li><li>You will be a quick learner, while working across the organization to make a positive impact and meet our customer’s billing requirements and timelines.&nbsp;</li></ul>Additional Responsibilities:&nbsp;<ul><li>Compliance: Ensure that billing practices comply with relevant regulations and industry standards.&nbsp;</li><li>Error Escalations: Raising tickets regarding billing data errors and keeping track for timely resolution.&nbsp;</li><li>Customer Service: Provide excellent customer service by responding promptly to billing inquiries and resolving issues effectively.&nbsp;</li><li>Teamwork: Collaborate with other departments within LodgeLink to ensure accurate and timely billing.&nbsp;</li></ul>Qualifications:&nbsp;<ul><li>High school diploma or equivalent.&nbsp;</li><li>Minimum of 2-3 years of experience in billing or accounting.&nbsp;</li><li>Experience with accounting software and billing systems. NetSuite preferred.&nbsp;</li><li>Experience in the hospitality or lodging industry is a plus.&nbsp;</li><li>Strong analytical and problem-solving skills.&nbsp;</li><li>Attention to detail and accuracy.&nbsp;</li><li>Excellent organizational and time management skills.&nbsp;</li><li>Proficiency in Microsoft Office Suite (Excel, Word, Outlook).&nbsp;</li><li>Ability to work independently and as part of a team.&nbsp;</li><li>Strong customer service orientation.&nbsp;</li><li>Knowledge of accounting principles and practices.&nbsp;</li><li>A positive attitude and willingness to learn new things.&nbsp;</li></ul>About LodgeLink&nbsp;LodgeLink, a Black Diamond Group company headquartered in Calgary, Alberta, Canada is more than just a digital marketplace and ecosystem for crew travel; we’re a caring tech company on a mission to transform workforce travel. Our digital platform is the key to unlocking seamless solutions for finding, booking, and managing crew travel and accommodation needs. Powered by a growing network of hotel and lodge partners, we address the unique challenges of crew travel, applying technology to streamline the entire process from booking to management, payments, and cost reporting. At LodgeLink, we're not just saving our customers time and money; we're changing the future of workforce (crew) travel – for the better.&nbsp;United by our vision to be THE ecosystem for workforce travel, our values reflect our commitment to collaboration, agility, dependability, inventiveness, and audacity. As a diverse and inclusive team, we come together, sharing ideas, building disruptive technology, and tackling complex problems. Our relentless pursuit to deliver value and superior customer experiences is inspired by a collective passion to ‘Create A Better Way’ for all.&nbsp;At LodgeLink, we're seeking exceptional team players with an entrepreneurial spirit to contribute to our rapid growth. If you crave a career, not just a job, we could be the perfect fit.&nbsp; &nbsp;LodgeLink Total Rewards | Caring for our team is a priority, and we’re pleased to provide these benefits:  &nbsp;<ul><li>Building a diverse and inclusive team, supporting career growth and development.&nbsp;</li><li>Competitive base salaries.&nbsp;</li><li>Share Appreciation Rights program for salaried employees.&nbsp;</li><li>Paid vacation days and sick days.&nbsp;</li><li>An employee charitable donation program.&nbsp;</li><li>Hotel and travel discounts.&nbsp;</li><li>Comprehensive benefits package including extended health, vision, dental, Health Spending Account, TeleDoc, Employee Assistance Program, Life, Long-term Disability, AD&amp;D, and Critical Illness Insurance.&nbsp;</li><li>Located in beautiful Eau Claire in downtown Calgary, within a 5-minute walk to Prince’s Island Park&nbsp;</li><li>Company-hosted events, and a game room.&nbsp;&nbsp;</li><li>Ability to join our Social Club and join colleagues for fun events such as golf, bowling, curling, stampede events and more.&nbsp;</li><li>Free access to the Aspen Properties Fitness Centers.&nbsp;</li></ul>&nbsp; LodgeLink is a Black Diamond Group company. Learn more: <a href="http://www.lodgelink.com&nbsp;&amp;nbsp" target="_blank">www.lodgelink.com&nbsp;&amp;nbsp</a>;Black Diamond Group is a publicly traded company with 20 years of experience in modular space and workforce solutions, and operations across Canada, the United States, and Australia. Learn more: <a href="http://www.blackdiamondgroup.com/" target="_blank">www.blackdiamondgroup.com</a>&nbsp;We are an Equal Opportunity Employer&nbsp; &nbsp;Black Diamond Group is committed to diversity, equal opportunity and ensuring that our employees can thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability, or any other legally protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process. &nbsp;

Billing Administrator

Who we Are:Lifting Solutions is a high-performing team that engineers, manufactures, distributes, sells, and services artificial lift products that outperform the market. Since our inception in Canada in 2014, we have expanded from 14 colleagues to over 300 across 28 locations in three countries and distributors in seven additional countries. &nbsp;We are proud to operate two state-of-the-art manufacturing facilities, one in Canada and one in Oman, where we leverage the latest technology to deliver high-performance products to clients worldwide.The Opportunity:As the ERU Rig Assistant, you will be responsible for providing our clients with best-in-class service. Your responsibilities will include assisting the ERU Operator with continuous rod services on our clients' wells, inspecting and maintaining tools, lifting equipment, and safety equipment, as well as maintaining the Endless Rod Unit, crew vehicle, and doghouse. To guarantee success, you will possess a strong, safety-minded attitude at all times. Travel is required for this position.Responsibilities:In alignment with the Lifting Solutions culture, mission, vision and values, you will be responsible to:<ul><li>Assist the ERU operator working on our continuous rod service equipment and work well in a team environment to complete tasks safely and efficiently while servicing wells</li><li>Demonstrate a high level of safety leadership on and off the wellsite by actively participating in daily safety meetings, JSA review, hazard assessments, and safety drills</li><li>Maintain and promote positive relationships with crew members</li><li>Properly handle continuous rod to eliminate risk exposure and ensure product integrity for downhole performance</li><li>Maintain a highly clean working environment on the client’s wellsite and in the service unit, crew truck, and doghouse</li><li>Ensure all required paperwork is completed thoroughly, accurately, and timely as required</li><li>Perform all required preventive maintenance checks, inspections, and tasks</li><li>Actively participate in continuous improvement initiatives to mitigate or eliminate workplace hazards</li><li>Comply with all industry, regulatory, and company standards, regulations</li></ul>Your Qualifications and Experience:<ul><li>Minimum grade 12 education or equivalent</li><li>Valid driver’s license and clean driver’s abstract</li><li>Continuous rod handling and well servicing experience preferred</li><li>Can lift up to 50 lbs, pass an alcohol &amp; drug test as this is a safety sensitive role with a negative test result and pass physical fit assessment test&nbsp;</li></ul>Your Skills:•Excellent communication and punctual•Stamina and strength to work long hours, sometimes in adverse weather conditions•Ability to read work instructions, and other related documentation required to perform job•Ability to work well under pressure, individually, and as part of a team, while balancing multiple demandsWhat we Offer:&nbsp;We take pride in offering an industry leading and comprehensive total rewards package that includes the following:&nbsp;<ul><li>100% Employer sponsored Health and Wellness plan.</li><li>100% Employer sponsored dental plan</li><li>Short-Term and Long-Term Disability and Life Insurance.</li><li>Three-weeks’ vacation</li><li>Five paid sick days per year</li><li>External training allowance for continuing education</li><li>Support and financial assistance to obtain or recertify professional designations</li><li>Employee discounts through our preferred vendor programs.&nbsp;</li><li>Employer sponsored pension program with match.</li></ul> 10 Days on, 5 Days off schedule

Endless Rod Unit Assistant

WHO IS LAFARGE? As a global leader in innovative and sustainable building solutions, Lafarge is enabling greener cities, smarter infrastructure and improving living standards around the world. With sustainability at the core of our strategy, we are becoming a net-zero company, with our people and communities at the heart of our success. We are driving circular construction as a world leader in recycling to build more with less. It’s all thanks to our 70,000 talented people around the world who are passionate about building progress for people and the planet through four business segments: Cement, Ready-Mix Concrete, Aggregates and Solutions &amp; Products.WHO ARE LAFARGE PEOPLE? Lafarge people are passionate about finding better ways to build. They embrace innovation and improvement with a pioneering spirit. They work as trusted partners, creating better solutions and experiences for their customers, communities, and colleagues.OverviewThe Receptionist acts as an ambassador for the Greater Vancouver Area office of Lafarge Western Canada by presenting a positive and helpful attitude towards customers, employees and the general public. The Receptionist is responsible for the daily upkeep of the office as well as providing backup administrative support to the Office Administrator.Responsibilities<ul><li>Greet and welcome internal and external guests at the main reception</li><li>Answer the main phone line and respond to general inquiries from the public</li><li>Present a positive and professional image of the organization to all visitors and callers</li><li>Enforce safety culture by conducting safety orientations to visitors ensuring emergency procedures and emergency exits are clearly pointed out</li><li>Maintain visitor orientation tracking system</li><li>Prompt pickup/drop-off, distribution and preparation of incoming and outgoing mail and couriers</li><li>Maintain the daily upkeep/cleanliness of all common areas; reception, meeting rooms, copy areas, supply/storage room, lunchroom and kitchenettes</li><li>Ensure all machines in common areas are functioning and arrange services as required (coffee machines, photocopiers, check-in system, etc)</li><li>Assist in meeting logistics (calendar bookings, catering, registration, check-in, room set up/clean up)</li><li>Manage office supply inventory (tracking and ordering)</li><li>Manage phone lists and reception manual</li><li>Responsible for payment of office and supply invoices and reporting expenses on SAP</li><li>Liaise with building maintenance and external vendors providing office services</li><li>Provide backup administrative support to the Office Manager</li><li>Coordinate with Finance team with daily cheque tracking</li><li>Provide logistic/administration support to EA</li><li>Other office duties as assigned</li></ul>Qualification Profile<ul><li>Required Skills:</li><li>Reception/administrative experience an asset but not required</li><li>MS Word skills with Word, Excel and PowerPoint an asset</li><li>Flexible/Comfortable of using Gmail, Google Drive, Google Calendar</li><li>Excellent customer service skills and a friendly, positive attitude</li><li>Effective communication skills; both verbal and written</li><li>Ability to work independently and effectively in a fast paced environment</li><li>High attention to detail</li><li>Can-Do attitude will be an asset</li></ul>As part of our dedicated focus on the health and safety of all employees, a pre-employment medical, including drug and alcohol testing and a criminal record check, may be required.YOUR LAFARGE EXPERIENCE At Lafarge, there is endless opportunity for you to play your part. Whether you’re in a technical, managerial, or frontline role, you can shape a career that works for you. With us you’ll have the chance to embrace the passion we share for our planet. You’ll be encouraged to seek out diverse perspectives, share your ideas and build the skills and connections you need to perform at your best. Because it’s only when we work together in a culture where everyone thrives, that we can build the world we all want to live in.

Receptionist - Part time

WHO IS LAFARGE? As a global leader in innovative and sustainable building solutions, Lafarge is enabling greener cities, smarter infrastructure and improving living standards around the world. With sustainability at the core of our strategy, we are becoming a net-zero company, with our people and communities at the heart of our success. We are driving circular construction as a world leader in recycling to build more with less. It’s all thanks to our 70,000 talented people around the world who are passionate about building progress for people and the planet through four business segments: Cement, Ready-Mix Concrete, Aggregates and Solutions &amp; Products.WHO ARE LAFARGE PEOPLE? Lafarge people are passionate about finding better ways to build. They embrace innovation and improvement with a pioneering spirit. They work as trusted partners, creating better solutions and experiences for their customers, communities, and colleagues.OverviewThe Office Administrator acts as an ambassador for the Lafarge Edmonton Precast Office by attending to both internal and external guests in a professional manner. This position is also responsible for the daily upkeep of the office and providing administrative and operational support to various internal departments.Responsibilities:<ul><li>Greet internal and external guests in a courteous and professional manner</li><li>Interact with customers, suppliers and contractors in person, on the phone, and by email</li><li>Comply with company safety policy and advise the safety procedures to all visitors upon their arrival</li><li>Maintain visitor orientation tracking system and employee hiring packages</li><li>General office duties, including faxing, mail distribution, creating &amp; maintaining department files</li><li>Ensure all machines in common areas are functioning and arrange servicing as required</li><li>Order and maintain general office supplies</li><li>Manage phone list and reception job aides/manual</li><li>Liaise with building maintenance and external vendors providing office services</li><li>Assist co-workers with various office tasks (filing, backup functions)</li><li>Provide administrative support to safety department (ex. filing &amp; categorizing FLRAs)</li><li>Attend various meetings to take minutes when required</li><li>Other duties as assigned</li></ul>Qualifications:Education &amp; Experience:<ul><li>Post-secondary diploma or degree preferred</li><li>Experience and knowledge of Microsoft Excel and Word is required.</li><li>Experience with SAP is an asset</li><li>Working knowledge of Safety programming is an asset</li><li>Google Office Suite experience preferred</li><li>Understanding&nbsp;of physical and electronic filing systems</li><li>Ability to work in a fast-paced environment</li><li>Enjoys&nbsp;working in a team environment</li><li>Reliable</li></ul>Key Competencies (Skill Set):<ul><li>Strong communications skills</li><li>Excellent Customer Service skills</li><li>Organized and Structured</li><li>Detail Orientated</li><li>Able to work independently with minimal supervision</li><li>Process Driven</li></ul>As part of our dedicated focus on the health and safety of all employees, a pre-employment medical, including drug and alcohol testing and a criminal record check, may be required.YOUR LAFARGE EXPERIENCE At Lafarge, there is endless opportunity for you to play your part. Whether you’re in a technical, managerial, or frontline role, you can shape a career that works for you. With us you’ll have the chance to embrace the passion we share for our planet. You’ll be encouraged to seek out diverse perspectives, share your ideas and build the skills and connections you need to perform at your best. Because it’s only when we work together in a culture where everyone thrives, that we can build the world we all want to live in.

Office Administrator

Term: Permanent Full Time, Hybrid FlexibilityApplication:&nbsp;Accepted only through the geoLOGIC Careers Centre &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<a href="https://www.geologic.com/company/#careers" target="_blank">https://www.geologic.com/company/#careers</a>At geoLOGIC&nbsp;we are passionate about the energy sector’s access to premium data and up-to-date information and knowledge – we know it is essential that our customers’ are able to maintain their competitive edge. Our global users are continually provided with industry-leading data, software, analytics, education, news and insights that enable them to make vital decisions.&nbsp;People make us successful. We're driven by a team of individuals whose unique backgrounds and experience allow us to provide the best products and customer service on the market.Together we will transform the energy intelligence landscape. &nbsp;We're growing and looking for a Customer Solutions Specialist to join our team! You're fun, friendly, and known for an ability to connect with customers and create amazing experiences. You thrive in an innovative, creative work environment with like-minded client centric solutions specialists. &nbsp; &nbsp;How will you spend your day? &nbsp;•&nbsp; &nbsp; Provide technical support to our customers who need assistance with our oil and gas focused software and data products•&nbsp; &nbsp; First point of contact for geoLOGIC customers, providing support via telephone, email and desktop sharing applications•&nbsp; &nbsp; Escalate issues appropriately, to ensure a timely and satisfactory resolution•&nbsp; &nbsp; Answer “how to” questions; gathering and researching information when more detailed troubleshooting is required•&nbsp; &nbsp; Respond to workflow inquiries in a prompt and effective manner assuring timely follow up at all phases of the process•&nbsp; &nbsp; Accurately track all client interactions through SalesForce CRM platform•&nbsp; &nbsp; Engage with multiple geoLOGIC teams to provide the very highest customer experience. These teams will include Sales, Quality Assurance, Design, Development and Data &nbsp;Technical OnboardingThe onboarding involves a detailed curriculum of both collaborative and on-the-job training. This will provide the product knowledge required to enable you into the role in the most efficient manner possible.&nbsp; &nbsp;Ready to Apply? Here’s what we’re ideally looking for: &nbsp;•&nbsp; &nbsp; Minimum of 2 years customer service experience•&nbsp; &nbsp; SaaS/B2B Sales and Support experience is an asset &nbsp;•&nbsp; &nbsp; Working knowledge of Microsoft Office product suite &nbsp;•&nbsp; &nbsp; Intermediate knowledge of computer skills (Desktop, file, and computer management, Image capturing, Network sharing, Multi-use of desktop and internet applications) &nbsp;•&nbsp; &nbsp; Post-Secondary Education or Certificate is preferred &nbsp;•&nbsp; &nbsp; Oil and Gas Industry experience is an asset (particularly using geoLOGIC platforms) &nbsp;Skills, Abilities, and Attributes:&nbsp;&nbsp;•&nbsp; &nbsp; Strong verbal and written communication skills•&nbsp; &nbsp; Amazing customer service skills, customer support focus, and the drive to create a great experience•&nbsp; &nbsp; An ability to understand and communicate with software users of varying technical ability &nbsp;•&nbsp; &nbsp; Excellent aptitude for finding solutions•&nbsp; &nbsp; Proactive approach to engaging with clients &nbsp; &nbsp;

5 Administration / Customer Service Jobs