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Job Summary:Reporting to the&nbsp;Store Manager,&nbsp;the&nbsp;Customer Sales and Service Representative 2 (CSSR 2)&nbsp;is responsible for serving and assisting customers in the selection and purchase of goods and services to meet their needs. The Representative provides service in accordance with UFA’s Customer Service Policy and initiates and/or implements corrective action as required to ensure that an excellent standard of service and a high level of customer satisfaction is maintained. This position will cross-train in multiple functions of the store or site.Responsibilities:<ul><li>Maximize sales and customer support through best-in-class customer service. Provide prompt service and assistance to UFA’s customers in a friendly and courteous manner either in person or over the phone. Responsible for CRM (Customer Relationship Management) with regular UFA customers.</li><li>Ensure that sales leads are either executed to outstanding customer service standards or are transferred to an outbound sales representative for completion. Ensure accuracy and efficiency with sales and receipts, and in balancing cash as directed. Prepare billings for customers and process payments.</li><li>Perform opening/closing balancing cash procedures including paper flow in an accurate and timely manner. Key holder responsibilities may be required.</li><li>Assist with the accurate and timely shipping and receiving of products (as assigned).</li><li>Perform maintenance on inventory or cycle counts including trouble shooting/problem solving, as directed.</li><li>Ensure store, yard, site, warehouses, and exterior locations are clean, neat, well organized, and in compliance with UFA’s safety and operational standards.</li><li>Manage eCommerce customer requests to ensure eCommerce service levels and KPIs are maintained. Review, pick, pack, label and confirm orders using eCommerce related systems, workflows and processes. Ensure eCommerce order storage areas are clean, neat, well organized and in compliance with UFA’s safety and operational standards. Perform daily balancing of eCommerce orders including paper flow.</li><li>Responsible for “Own the Aisle” area of assigned responsibility in store to ensure UFA merchandising and inventory standards are consistently maintained or equivalent assigned area of responsibility in UFA yard and assists in merchandising decisions</li><li>Assists junior Customer Sales and Service Representatives with minor customer service issues.</li><li>Assist with special projects, such as other support for other agency sites, farm stores, farm shows, trade fairs, etc.</li></ul>Qualifications:<ul><li>Grade 12 diploma with 3-5 years of related experience.</li><li>Cash handling, computer proficiency, previous customer service experience required</li><li>Agriculture/AgriBusiness or petroleum background, interest, and aptitude.</li><li>Intermediate level of product knowledge.</li><li>Self-motivated with a continuous learning approach about the business of UFA.</li><li>Strong interpersonal and relationship building skills.&nbsp;&nbsp;</li><li>Capable of physical labour; capable of lifting up to 25 kg.</li><li>Warehouse or yard and forklift experience an asset.</li><li>Must remain current with any and all required certifications, including WHMIS and TDG.</li></ul>#IND3You and UFA. Let’s Grow Together.UFA is one of Canada’s largest and most progressive agricultural co-operatives. We’re a multi-billion-dollar organization that offers the products, services, and support our 127,000+ members need to build, grow and succeed. While our roots will always be in agriculture, we’re proud to support the industries and communities that drive Western Canada’s economy. We need your skills, expertise and ideas to help us keep growing.<ul><li>A Business with a Purpose - Join a member-owned co-operative with a mission that matters: improving the well-being of our members, helping them feed the world, and enabling investment in local communities.</li><li>Recognized and Rewarded for Your Performance - At UFA, success is shared. You’ll own your work and be recognized for both individual and organizational results.</li><li>Work-Life Success - We prioritize safety, respect your time, and offer flexible options and comprehensive benefits to support your life inside and outside of work.</li><li>We Help Each Other Grow - Our collaborative culture fosters growth through hands-on experience, mentorship, training, educational support, and diverse career paths.</li></ul>Diversity Equity, and BelongingAt UFA, we care about our employees and what makes them unique. We strive to create an inclusive environment that welcomes employees from diverse backgrounds, where everyone can do their best work. If you require accommodation during the application or selection process, please contact <a href="//officeserv/HR/Recruitment/1-SuccessFactors/careers@ufa.com" target="_blank">careers@ufa.com</a>. Stay ConnectedFollow us on&nbsp;<a href="https://www.linkedin.com/company/ufa-co-operative-ltd/" target="_blank">LinkedIn</a>, <a href="https://www.instagram.com/ufacooperative/" target="_blank">Instagram</a>, and <a href="https://www.facebook.com/UFACooperativeLtd/" target="_blank">Facebook</a>&nbsp;for the latest updates.We thank all applicants for their interest. Only those selected for an interview will be contacted.

Customer Sales and Service Representative

Job Summary:Reporting to the Manager, Marketing, the Marketing Coordinator is responsible for assisting in the coordination and execution of marketing activities.Responsibilities:<ul><li>Focus on the execution of all marketing communication plans, with a focus on activities such as, flyers, product guides, promotional offers, in-store signage, in-store events, web &amp; social content.</li><li>Complete timely reporting on marketing programs and special events, including providing insight and recommendation for future enhancement where required.</li><li>Improve marketing processes for greater efficiency in production.</li><li>Review and enhance in-store signage programs in support of flyer program and overall brand awareness.</li><li>Organize and support in-store events and all marketing materials required.</li><li>Coordinate quotes from third party vendors for print production, digital upload or media services as required.</li><li>Maintain close contact with print/digital production vendors to ensure assets are produced, shipped/uploaded in a timely manner.</li><li>Provide support to the Farm &amp; Ranch Supply stores and Petroleum locations to ensure that they have the required advertising materials &amp; collateral to support their business objectives.</li><li>Assist with creating marketing communication plans as required.</li><li>Assist with online catalogue maintenance as required.</li><li>Assist and support all special event planning, co-ordination and execution as required.</li></ul>Qualifications:<ul><li>Post-secondary degree/diploma in marketing, communications, Ag-business or related field.</li><li>Minimum three years’ experience in business-to-business marketing or communications, special event planning &amp; execution would be an asset.</li><li>The ability to communicate effectively both in writing and verbally.</li><li>Exceptional attention to detail campaign/event assets are organized and complete, and to ensure accuracy in reporting.</li><li>Effective project management skills and the ability to manage multiple priorities under tight deadlines.</li><li>The ability to build and maintain strong relations with both internal and external customers.</li><li>Effective interpersonal and teamwork skills to maintain effective working relationships with event staff.</li></ul>You and UFA. Let’s Grow Together.UFA is one of Canada’s largest and most progressive agricultural co-operatives. We’re a multi-billion-dollar organization that offers the products, services, and support our 127,000+ members need to build, grow and succeed. While our roots will always be in agriculture, we’re proud to support the industries and communities that drive Western Canada’s economy. We need your skills, expertise and ideas to help us keep growing.<ul><li>A Business with a Purpose - Join a member-owned co-operative with a mission that matters: improving the well-being of our members, helping them feed the world, and enabling investment in local communities.</li><li>Recognized and Rewarded for Your Performance - At UFA, success is shared. You’ll own your work and be recognized for both individual and organizational results.</li><li>Work-Life Success - We prioritize safety, respect your time, and offer flexible options and comprehensive benefits to support your life inside and outside of work.</li><li>We Help Each Other Grow - Our collaborative culture fosters growth through hands-on experience, mentorship, training, educational support, and diverse career paths.</li></ul>Diversity Equity, and BelongingAt UFA, we care about our employees and what makes them unique. We strive to create an inclusive environment that welcomes employees from diverse backgrounds, where everyone can do their best work. If you require accommodation during the application or selection process, please contact <a href="//officeserv/HR/Recruitment/1-SuccessFactors/careers@ufa.com" target="_blank">careers@ufa.com</a>. Stay ConnectedFollow us on&nbsp;<a href="https://www.linkedin.com/company/ufa-co-operative-ltd/" target="_blank">LinkedIn</a>, <a href="https://www.instagram.com/ufacooperative/" target="_blank">Instagram</a>, and <a href="https://www.facebook.com/UFACooperativeLtd/" target="_blank">Facebook</a>&nbsp;for the latest updates.We thank all applicants for their interest. Only those selected for an interview will be contacted.

Marketing Coordinator

Position Summary:Reporting to&nbsp;Director, Lubricants &amp; Product Strategy,&nbsp;the&nbsp;Lubricants Business Development Manager finds and develops new customer relationships for UFA’s lubricant business. The role will research market trends, target relationships, and use proven methods to achieve our strategic goals within targeted commercial segments. The incumbent will be tenacious and intentional in attracting new business. The candidate must have a demonstrated record of success in developing new markets, ideally in lubricants.This is a field based position that can be located in either Calgary or Edmonton.&nbsp;Responsibilities:<ul><li>Responsible for executing the sales goals in order to achieve the Lubricant Business targeted EBITDA plan. Contribute to a yearly growth target for UFA’s Lubricants by achieving sales targets</li><li>Responsible for obtaining new customer contacts and negotiating pricing in the targeted commercial market segment.</li><li>Develop a strong pipeline of opportunity to support significant growth aspirations.</li><li>Understand the target markets, including industry, projects, company contacts and which market strategies can be used to attract customers while being prepared to provide sound information and advice on available products and services.</li><li>Perform detailed analysis of market segments, customer feedback, competitor activity to determine industry trends and customer needs.</li><li>Attend trade shows and association meetings as required to obtain market information and network.</li></ul>Qualifications:<ul><li>University degree in business. 7 years' petroleum industry experience including a 5+ years proven track record in business sales or related market.</li><li>Previous experience setting pricing strategies to maximize profitability.</li><li>Previous experience developing and negotiating sales agreements.</li><li>Understanding of the lubricants industry an asset</li><li>Demonstrated ability to successfully develop new and profitable markets.</li><li>Ability to sell total value to prospects</li><li>Knowledge of key Alberta Commercial segments like Construction, Mining, Forestry and Transport are an asset</li><li>Strong communication, negotiating and listening skills.</li><li>Proficiency with Microsoft CRM and MS Office Suite is an asset.&nbsp; Strong excel skills to enhance account analysis is preferred.</li><li>This position will be required to travel to prospect and customer locations. Valid Class 5 license required.</li></ul>Is a safety sensitive position as will be on site at UFA facilities and will be using UFA material handling equipment. The successful applicant will be required to pass (negative result) a drug and alcohol screening test as a condition of employment.#IND1You and UFA. Let’s Grow Together.UFA is one of Canada’s largest and most progressive agricultural co-operatives. We’re a multi-billion-dollar organization that offers the products, services, and support our 127,000+ members need to build, grow and succeed. While our roots will always be in agriculture, we’re proud to support the industries and communities that drive Western Canada’s economy. We need your skills, expertise and ideas to help us keep growing.<ul><li>A Business with a Purpose - Join a member-owned co-operative with a mission that matters: improving the well-being of our members, helping them feed the world, and enabling investment in local communities.</li><li>Recognized and Rewarded for Your Performance - At UFA, success is shared. You’ll own your work and be recognized for both individual and organizational results.</li><li>Work-Life Success - We prioritize safety, respect your time, and offer flexible options and comprehensive benefits to support your life inside and outside of work.</li><li>We Help Each Other Grow - Our collaborative culture fosters growth through hands-on experience, mentorship, training, educational support, and diverse career paths.</li></ul>Diversity Equity, and BelongingAt UFA, we care about our employees and what makes them unique. We strive to create an inclusive environment that welcomes employees from diverse backgrounds, where everyone can do their best work. If you require accommodation during the application or selection process, please contact <a href="//officeserv/HR/Recruitment/1-SuccessFactors/careers@ufa.com" target="_blank">careers@ufa.com</a>. Stay ConnectedFollow us on&nbsp;<a href="https://www.linkedin.com/company/ufa-co-operative-ltd/" target="_blank">LinkedIn</a>, <a href="https://www.instagram.com/ufacooperative/" target="_blank">Instagram</a>, and <a href="https://www.facebook.com/UFACooperativeLtd/" target="_blank">Facebook</a>&nbsp;for the latest updates.We thank all applicants for their interest. Only those selected for an interview will be contacted.

Lubricants Business Development Manager

About the RoleWe are seeking a motivated and results-driven Outbound B2B Sales Representative to sell our Software-as-a-Service (SaaS) solutions.The ideal candidate will have excellent communication and negotiation skills, a passion for technology sales, and a proven track record of exceeding sales targets in the SaaS or technology sector. You will proactively reach out to businesses, present software solutions, and drive subscription revenue growth.Base Salary: $50,000/year + commissionsThis position is required to be on-site. &nbsp;Position Details<ul><li>Position Status: Full-Time, Permanent</li><li>Location: Calgary, AB (NE)</li></ul>Duties and Responsibilities<ul><li>Conduct outbound calls and email campaigns to generate new business for our SaaS products.</li><li>Identify and qualify potential business clients and decision-makers.</li><li>Present, promote, and sell SaaS solutions to meet and exceed sales targets.</li><li>Conduct product demos and explain technical features in a clear, compelling way.</li><li>Understand customer needs and recommend appropriate software solutions.</li><li>Prepare proposals, contracts, and sales reports while also maintaining CRM data accurately.</li><li>Collaborate with customer success and technical teams to ensure smooth onboarding and client satisfaction.</li></ul>Qualifications<ul><li>Proven experience in SaaS, technology, or B2B sales (outbound preferred).</li><li>Familiarity with CRM software and Microsoft Office or Google Workspace.</li></ul> &nbsp;Key Competencies<ul><li>Strong verbal and written communications skills with the ability to explain technical solutions to non-technical audiences.</li><li>Ability to deliver presentations and negotiate effectively with potential clients.</li><li>Self-motivated and goal oriented.</li><li>Customer-focused and results-driven.</li><li>Tech-savvy and able to learn new software quickly.</li><li>Strong organizational and time management skills.</li></ul>Benefits &amp; Perks of Working with Us<ul><li>Full comprehensive benefits package including extended health and dental care</li><li>Health and Wellness spending accounts</li><li>Company contribution to your Retirement Savings Plan (RSP)&nbsp;</li><li>Collaborative and energetic workplace culture&nbsp;</li><li>Opportunities for growth within the company through organizational assessments and training</li></ul>All applicants are thanked for their interest.We are an equal opportunity employer and comply with the Personal Information Protection Act (PIPA). By forwarding your resume, you are consenting to the collection and use of your personal information for this job competition. Your information will be kept strictly confidential.&nbsp; &nbsp;

SaaS Sales Representative

Position Overview&nbsp;The Directional Drilling (DD) Coordinator is responsible for the mentoring and coaching Pacesetter’s directional drilling consultants to ensure they operate safely and effectively without incidents. The DD Coordinator is the liaison between Pacesetter and the customer at a field level; they are responsible for coordinating tools and personnel to the correct jobs in order to meet the identified well plans. The DD Coordinator will work closely with the Sales Team and Tool Coordinators to ensure profitability is maximized on all jobs through the correct application of our tools and processes.Responsibilities- Coach and mentor Pacesetter’s DD Consultants to achieve high performance and execution on jobs- Coordinate the distribution of DD Consultants, equipment, supplies and third-party services to field operations with a strong focus on safe operations and execution to consistently meet customer expectations- Support DD Consultants in field-based assignments by advising on technical issues and tool / BHA selection- Provide technical expertise in BHA design and recommendations, including motor selection and configuration&nbsp;- Support the Sales Team by participating in pre-spud or well meetings; assist in the design of well profiles and drilling programs, promote Pacesetter’s technology and maintain positive relationship with clients- Ensure accuracy of well data recorded by DD Coordinators in well files and liaise as required with Accounting and Sales Team to interpret the data&nbsp;- Participate in collection of detailed and accurate field data as required for incident review and provide technical feedback and recommendations on corrective measures as they apply to process and equipment&nbsp;- Evaluate the DD Consultants’ performance on a regular basis&nbsp;- Pre / post job briefing and reporting as required- Support the training and development of all DD Consultants- Participate in an on-call rotation to support Pacesetter’s 24/7 operations- Update PRIME (Pacesetter’s internal proprietary system) with information collected from Company men / Sales Team&nbsp;- Assist Accounting Team in any billing / invoice discrepancies- Field visits on a regular basis; champion safety procedures and processes in the field - Assist Motor Reliability Analyst with field dataEducation, Experience, Technical Qualifications- 5+ years’ experience as a Directional Driller- 10+ years’ experience in oil and gas industry- Exposure to all well profiles (build and hold, build and turn, horizontal wells, re-entry, sidetracks, whip stocks, etc.)&nbsp;- Strong Microsoft Office skills (Word, Excel)Additional Skills&nbsp;- Strong communication skills; consult with multiple departments in the Company and with Pacesetter’s customers&nbsp;- Superior detail orientation; values accuracy and has high standards around quality of work- Process thinker, with high degree of initiative and ability to work independently&nbsp;- Strong team player with a positive approach; a willingness to do what is needed&nbsp;- Ability to prioritize multiple tasks in a fast-paced environment- Ability to quickly acquire knowledge and skill with differing types of software&nbsp;- Exceptional organizational skills; ability to oversee simultaneous jobs with fluctuating activity levels

6 Business Development / Sales / Marketing Jobs in Canada