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<h2>Company Description</h2>FLINT is a leading service provider in Canada's energy and industrial markets. We offer full asset life cycle support, including construction, maintenance, fabrication, and environmental services. Committed to safety and quality, we foster a workplace culture that values innovation and sustainability. With a strong local presence and top-tier talent, we deliver high-quality services as we help our customers bring their resources to our world.&nbsp;<h2>Job Description</h2>The Regional Manager is responsible for leading the strategic direction of their regional team, ensuring safe, effective operational delivery with a client-centered focus. Operating in a diverse and competitive environment, the Regional Manager will provide leadership with a priority focus on client service and delivery to drive successful client outcomes for continued growth and success. Collaboration with other functional and support teams (Finance, Supply Chain, HR, Safety, etc.), regional offices and other stakeholders will be vital to keeping open lines of communication, ensuring safe, effective, and high standard of service delivery. The DM will always perform work and ensure adherence to FLINT's core values and exemplary ethical standards&nbsp;What would you be doing?&nbsp;<ul><li>Provides leadership for multi-location office and consulting employees, focusing on recruitment, orientation, performance management, employee engagement, development, and succession planning.&nbsp;</li><li>Manages all aspects of operational and project planning, including workload forecasting, profit and loss (P&amp;L), budgeting, expense management, resource sharing, and tracking Key Performance Indicators (KPIs).&nbsp;</li><li>Ensures compliance with Alberta’s guidelines for site assessment, remediation, and reclamation while fostering a high-performing project delivery culture.&nbsp;</li><li>Collaborates with direct reports to identify operational deficiencies and opportunities, implementing recommendations and action plans to enhance efficiency and profitability.&nbsp;</li><li>Leads the development and execution of strategic business strategies, including business plans aligned with corporate objectives and initiatives for business growth in environmental services.&nbsp;</li><li>Implements and enforces corporate safety programs, promoting a culture of health and safety, proactively addressing hazards, and ensuring timely completion of administrative tasks, including claims and invoices.&nbsp;</li></ul>Perks of the job&nbsp;<ul><li>Comprehensive insurance and benefits package&nbsp;</li><li>Health Care Spending Account&nbsp;</li><li>Paid vacation&nbsp;</li><li>Competitive compensation&nbsp;</li></ul><h2>Qualifications</h2><ul><li>Over 10 years of environmental consulting experience, including more than 5 years in a leadership role, supported by a Technical Diploma or University Degree in environmental science or a related field.&nbsp;</li><li>Eligibility for professional designation and additional education in business management, project management, or related technical specialties.&nbsp;</li><li>Competent in reviewing technical reports for assessment, remediation, and reclamation, including signing and stamping documents for regulatory submission.&nbsp;</li><li>Strong financial and business acumen, with skills in forecasting, resource planning, and profit and loss (P&amp;L) management.&nbsp;</li><li>Exceptional leadership, influencing, and stakeholder management skills, combined with excellent verbal and written communication abilities.&nbsp;</li><li>Proficient in planning and controlling work in a multi-project, deadline-driven environment, with a proactive approach to problem-solving and strong teamwork and conflict resolution capabilities.&nbsp;</li></ul><h2>Additional Information</h2>As a condition of employment, qualified applicants who accept the role must complete a satisfactory pre-employment Background Check. This may consist of a combination of a Canadian Criminal Record check, an Employment Verification, and an Education and Accreditation Verification.&nbsp;&nbsp;&nbsp;This position has been identified as a safety-sensitive position and will require completion of drug and alcohol testing.&nbsp;&nbsp;&nbsp;FLINT is an equal opportunity employer and aims to be the employer of choice dedicated to equity, diversity, and inclusion, ensuring a safe and respectful environment where everyone can succeed. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other legally protected factors.

FLINT Corp

Regional Manager, Environmental Services (Alberta)

About the Role&nbsp;We’re Hiring for a Billing Administrator to join our team in Calgary, AB. This role is 80% in office with 20% flexibility to work from home.&nbsp;We are looking for a new team member to be part of our growing company – someone who enjoys a fast-paced environment like LodgeLink. You will be responsible for reviewing data throughout our invoicing processes, billing customers, and working alongside the team to identify opportunities for improvement.&nbsp;&nbsp;The Billing Administrator is an integral part of the LodgeLink team and is responsible for Customer billing and booking cost of goods sold (COGS). You will have a keen eye for detail, working with our commercial team upstream to align customer billing expectations, handling clients account queries, reporting on any issues found during our billing processes, and working with the team to meet billing deadlines. Essential skills for this role include strong interpersonal and communication skills to build quality relationships with the team and with our internal stakeholders. Our values are Agile, Inventive, Dependable, Audacious and Collaborative – and we love our dynamic and inclusive team.&nbsp;Duties and Responsibilities:&nbsp; &nbsp;Billing Processing:&nbsp;<ul><li>Generate invoices based on service usage.&nbsp;</li><li>Verify invoice accuracy and completeness before sending them to customers.&nbsp;</li><li>Process customer payments and reconcile accounts.&nbsp;</li><li>Handle billing inquiries and disputes from customers.&nbsp;</li><li>Customer invoicing/billing, with an aptitude and desire to take ownership of their work to deliver results.&nbsp;</li><li>Ability to identify opportunities for improvement as well as present solutions&nbsp;</li><li>Working cross-functionally to investigate and resolve billing issues.&nbsp;</li><li>You will be a quick learner, while working across the organization to make a positive impact and meet our customer’s billing requirements and timelines.&nbsp;</li></ul>Additional Responsibilities:&nbsp;<ul><li>Compliance: Ensure that billing practices comply with relevant regulations and industry standards.&nbsp;</li><li>Error Escalations: Raising tickets regarding billing data errors and keeping track for timely resolution.&nbsp;</li><li>Customer Service: Provide excellent customer service by responding promptly to billing inquiries and resolving issues effectively.&nbsp;</li><li>Teamwork: Collaborate with other departments within LodgeLink to ensure accurate and timely billing.&nbsp;</li></ul>Qualifications:&nbsp;<ul><li>High school diploma or equivalent.&nbsp;</li><li>Minimum of 2-3 years of experience in billing or accounting.&nbsp;</li><li>Experience with accounting software and billing systems. NetSuite preferred.&nbsp;</li><li>Experience in the hospitality or lodging industry is a plus.&nbsp;</li><li>Strong analytical and problem-solving skills.&nbsp;</li><li>Attention to detail and accuracy.&nbsp;</li><li>Excellent organizational and time management skills.&nbsp;</li><li>Proficiency in Microsoft Office Suite (Excel, Word, Outlook).&nbsp;</li><li>Ability to work independently and as part of a team.&nbsp;</li><li>Strong customer service orientation.&nbsp;</li><li>Knowledge of accounting principles and practices.&nbsp;</li><li>A positive attitude and willingness to learn new things.&nbsp;</li></ul>About LodgeLink&nbsp;LodgeLink, a Black Diamond Group company headquartered in Calgary, Alberta, Canada is more than just a digital marketplace and ecosystem for crew travel; we’re a caring tech company on a mission to transform workforce travel. Our digital platform is the key to unlocking seamless solutions for finding, booking, and managing crew travel and accommodation needs. Powered by a growing network of hotel and lodge partners, we address the unique challenges of crew travel, applying technology to streamline the entire process from booking to management, payments, and cost reporting. At LodgeLink, we're not just saving our customers time and money; we're changing the future of workforce (crew) travel – for the better.&nbsp;United by our vision to be THE ecosystem for workforce travel, our values reflect our commitment to collaboration, agility, dependability, inventiveness, and audacity. As a diverse and inclusive team, we come together, sharing ideas, building disruptive technology, and tackling complex problems. Our relentless pursuit to deliver value and superior customer experiences is inspired by a collective passion to ‘Create A Better Way’ for all.&nbsp;At LodgeLink, we're seeking exceptional team players with an entrepreneurial spirit to contribute to our rapid growth. If you crave a career, not just a job, we could be the perfect fit.&nbsp; &nbsp;LodgeLink Total Rewards | Caring for our team is a priority, and we’re pleased to provide these benefits:  &nbsp;<ul><li>Building a diverse and inclusive team, supporting career growth and development.&nbsp;</li><li>Competitive base salaries.&nbsp;</li><li>Share Appreciation Rights program for salaried employees.&nbsp;</li><li>Paid vacation days and sick days.&nbsp;</li><li>An employee charitable donation program.&nbsp;</li><li>Hotel and travel discounts.&nbsp;</li><li>Comprehensive benefits package including extended health, vision, dental, Health Spending Account, TeleDoc, Employee Assistance Program, Life, Long-term Disability, AD&amp;D, and Critical Illness Insurance.&nbsp;</li><li>Located in beautiful Eau Claire in downtown Calgary, within a 5-minute walk to Prince’s Island Park&nbsp;</li><li>Company-hosted events, and a game room.&nbsp;&nbsp;</li><li>Ability to join our Social Club and join colleagues for fun events such as golf, bowling, curling, stampede events and more.&nbsp;</li><li>Free access to the Aspen Properties Fitness Centers.&nbsp;</li></ul>&nbsp; LodgeLink is a Black Diamond Group company. Learn more: <a href="http://www.lodgelink.com&nbsp;&amp;nbsp" target="_blank">www.lodgelink.com&nbsp;&amp;nbsp</a>;Black Diamond Group is a publicly traded company with 20 years of experience in modular space and workforce solutions, and operations across Canada, the United States, and Australia. Learn more: <a href="http://www.blackdiamondgroup.com/" target="_blank">www.blackdiamondgroup.com</a>&nbsp;We are an Equal Opportunity Employer&nbsp; &nbsp;Black Diamond Group is committed to diversity, equal opportunity and ensuring that our employees can thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability, or any other legally protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process. &nbsp;

2 Customer Care Manager / Customer Service Manager Jobs