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Job Summary:The Manager, Performance Analysis and Insights will lead the development and maintenance of analytical models in support of the strategic and financial outcomes for Canadian Customer Success team functions including Customer Care, Billing, Collections, Remittance, and Output Solutions. The Manager will be responsible for supporting business decisions and strategic recommendations that drive results, including but not limited to customer satisfaction, customer retention, customer experience, and unit costs. The Manager will be responsible for maintaining financial models used to drive unit costs. The Manager must have the ability to effectively influence others without direct authority (that is, at or above their level). This individual will prepare presentation materials to communicate the results of analyses, recommendations, and other relevant information to key internal and external stakeholders.Essential Duties/Responsibilities:<ul><li>Lead and support the development and maintenance of models that drive strategic outcomes. This includes forecasting, scenario analysis, and decision support. Models include but are not limited to service delivery budgets, agent incentives, telecom expenses, software licensing, and third-party vendor costs.</li><li>Use models to identify insights and reduce service delivery unit costs, driving strategic outcomes.</li><li>Ensure service delivery leads operate within their budgets.</li><li>Analyze cost variances and drive corrective action, as needed.</li><li>Provide input to third-party KPIs, scorecards, incentives, and penalties to drive strategic outcomes.</li><li>Prepare monthly and quarterly business review materials and lead review sessions with key stakeholders.</li><li>Prepare monthly Business Insights and Opportunity sessions for Canada, leading discussions as required.</li><li>Work closely with Finance and Operations teams to undertake a monthly review and analysis of revenues and costs in comparison to budgets and forecasts.</li><li>Develop ad hoc business decision support analysis, modelling expertise, and recommendations.</li></ul>Working Conditions:<ul><li>Combination of open office environment and working from home, with the expectation of working from the Edmonton or Calgary office 3 days per week.</li><li>Ability to work from home while remaining effective and productive.</li><li>Some overtime may be required as special projects arise.</li><li>Some domestic and international travel may be necessary, which will require a valid passport.</li></ul>Minimum Requirements:<ul><li>University degree in Finance, Accounting, Computer Science, Mathematics, Economics, Business or related discipline.</li><li>Minimum 5 years of experience in a combination of financial analysis, business, operational effectiveness or related field.</li><li>Demonstrated ability to develop financial and analytical models.</li></ul>Preferred Qualifications:<ul><li>Preference for candidates with experience within the energy industry, ideally in Customer Care, Customer Operations, Finance, Accounting, and/or commercial areas.</li><li>Understanding of the Alberta regulated utility industry.</li><li>Knowledge of the Alberta retail natural gas and electricity markets.</li></ul>Additional Knowledge, Skills and Abilities:<ul><li>Superior analytical skills including expertise in Excel and model development and ability to pass on these skills to team members. Skill test will be a requirement of the recruitment process.</li><li>Ability to work independently with minimal direction.</li><li>Ability to influence and direct individuals at or above one’s level.</li><li>Demonstrated problem solving skills with a high level of attention to detail.</li><li>Excellent communication skills (written and verbal) and ability to present confidently to wide-ranging audience including leadership and external stakeholders.</li><li>Excellent storytelling skills.</li><li>Ability to excel in a fast paced, changing environment; effectively managing multiple activities and meeting deadlines.</li><li>Strong capabilities in Word and PowerPoint.</li><li>Power BI experience preferred.</li></ul>Physical Requirements:<ul><li>Ability to work at a computer for long hours.</li></ul>

Manager, Performance Analysis and Insights

Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.More information is available at <a href="http://www.nrg.com" target="_blank">www.nrg.com</a>. Connect with NRG on Facebook, LinkedIn, and follow us on Twitter @nrgenergy.Job Summary:&nbsp;The Sales Support Associate plays a pivotal role in supporting the NRG Business Canadian sales team. This position will be responsible for deal set up through checkout and ensuring contracts flow to downstream processes for timely enrollment, in accordance with operations and utility guidelines. The Sales Support Associate will collect, research, and verify customer account information to accurately price and generate power and natural gas proposals and contracts. The Sales Support Associate will be expected be able to help teammates and Account Executives navigate roadblocks with deals and systems and have a superior knowledge of and relationships with the other functional groups with which Sales interacts. The Sales Support Associate should have a continuous improvement mentality and look for opportunities to enhance NRG’s processes and be able to participate in improvement efforts and UAT testing.Essential Duties/Responsibilities:<ul><li>Collect and verify Power and Natural Gas usage information.</li><li>Ensure accurate deal structure of Power, Natural Gas, and other product offerings.</li><li>Generate and review contracts for various product offerings.&nbsp; Assist in contract renewal efforts. Identify customers up for renewal and provide updated pricing</li><li>Adjudicate and approve credit for small customers via utility invoice review and internal pay history review</li><li>Meet with customers and channel partners as necessary in the presentation of pricing or post sales account management</li><li>Act as a liaison between the sales originators, customers, sales channels, and operations departments to resolve customer issues</li><li>Provide expertise in the use of CRM and pricing systems, and assist in execution of process and system changes</li><li>Process and book incoming contracts within SLA and avoid any margin erosion due to market shift.</li><li>Confirm pricing for both Gas and Power contracts to ensure valid before commodity is purchased</li><li>Monitor and report on all transactional activity within the Canadian and vendor platforms</li><li>Produce ad-hoc customer reports</li><li>Research and resolve enrollment failures, and dropped customer accounts to minimize any negative financial impact</li><li>Maintain knowledge on commodity and Solutions products, contract terms and conditions, DE risk policy and internal processes.</li><li>Follow all Sales, Legal and Contract Administration policies and procedures to avoid and minimize financial risk.</li><li>Contribute to integration projects as needed</li><li>Assist with general sales projects (e.g., CRM clean-up)</li></ul>Working Conditions:<ul><li>Open office environment.</li><li>Hybrid work location.&nbsp;&nbsp;</li><li>Minimal Travel Required</li></ul>Minimum Requirements:<ul><li>Bachelor's degree in business or marketing or specific energy market-related experience required.</li></ul>Preferred Qualifications:<ul><li>Minimum of 1 year of energy experience or 4-year degree with related applicability to business, economics, sales, or marketing</li></ul>Additional Knowledge, Skills and Abilities:<ul><li>Strong collaboration skills with multi-functional teams across NRG.</li><li>In-depth understanding of retail energy markets, regulatory frameworks, and wholesale markets.</li><li>Proficient in spreadsheet and database applications.</li><li>Outstanding oral and written communication skills.</li><li>Strong organizational abilities, attention to detail, and deadline orientation.</li><li>Commitment to working with a sense of urgency.</li><li>Team player with strong leadership skills.</li><li>Proactive and creative problem-solving attitude.</li><li>Positive and inspiring demeanor to motivate team members.</li><li>Demonstrated curiosity about emerging technologies, particularly in the areas of automation, AI, and large language models (LLMs), with an interest in applying them to improve sales or operational efficiency.</li><li>Adaptability and willingness to take on rotational opportunities across sales, operations, or strategic projects.</li><li>Strong analytical mindset with the ability to interpret data and contribute to cross-functional initiatives.</li><li>Enthusiasm for continuous learning and upskilling; experience with or interest in tools like Power BI, Power Apps, or Power Automate is a plus.</li></ul>

Sales Support Specialist

Why Join our Team? At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen’s success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections is here to help you transform your job into a career. Vallen is an industry leader in delivering flexible supply chain solutions while creating value for our customers, our supply partners, and our associates.An exciting opportunity has become available as a Safety Services Technician. "We service what we sell" Fire Suppression (Extinguishers/Vehicle Suppression Systems) Fall Protection (Self Retracting Lifelines/Harness and Lanyards) Breathing Air (SCBA/Compressors/ Hydro Testing) Instrumentation (Gas Detection) Mechanical Repairs (Hoisting/Industrial Equipment/Torque Wrenches) As one of our service technicians, you will use your positive attitude and strong work ethic to complete the following duties: Key Responsibilities: * Follows all proper safety practices and ensures compliance of regulatory requirements. * Actively supports the Company's quality process to achieve total satisfaction of customer's requirements as per manufacturer's specifications. * Assists in repairs to all equipment requiring service from the customer. * Learns proper procedure to contact customers on repairs that require estimates. * Learns how to properly organize and maintain inventory, keeping an adequate level of replacement parts on hand and advise supervisor of upcoming inventory requirements. * Learns procedure on maintaining records of all repairs received in-progress work and completed work. * Picks up and delivers repairs to the customer facility when necessary. * Learns procedure on preparing all work orders relating to a repair job, including repair time and submits this information into the system. * Interacts with customers and promotes positive customer relations. * Assists in maintaining and promoting a safe working environment for all Vallen associates. * Responsible for repairs to all equipment requiring service from the customer. * Contacts customer on repairs that require estimates. * Maintain records of all repairs received in-progress work and completed work. * Picks up and delivers repairs to the customer facility when necessary. * Prepares all work orders relating to a repair job, including repair time and submits this information into the system. * Ensures that all rental, demo and service centre equipment is in good working condition. * Demonstrates high ethical standards, attention to detail and the ability to follow detailed work procedures. * Strives for continuous improvement by offering suggestions that could improve the process, procedures or safety. * Provides branch reports/information to management as requested. * Continues to obtain manufacturing certificates as required. * Conduct other duties and project work as assigned.Required Qualifications: * High School Diploma preferred. * Basic understanding of hand tools. * Ongoing training necessary on equipment to be repaired and serviced. * Must possess a valid driver's license and a satisfactory driving record. * Ability to lift up to 50 lbs, standing, visual attention.IND123Stay up to date with Vallen, and follow us on <a href="https://www.linkedin.com/company/vallencanada/" target="_blank">LinkedIn</a>, <a href="https://www.facebook.com/VallenCanada" target="_blank">Facebook</a>, <a href="https://twitter.com/VallenCanada" target="_blank">Twitter</a>, <a href="https://www.youtube.com/vallencanada" target="_blank">Youtube</a> and <a href="https://www.instagram.com/vallencanada/" target="_blank">Instagram</a>. Equal Opportunity Employer - Ethnically and Culturally Diverse/Females/Veterans/Disabled/Sexual Orientation/Gender Identity

Safety Services Technician

Why Join our Team? At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen’s success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections is here to help you transform your job into a career. Vallen is an industry leader in delivering flexible supply chain solutions while creating value for our customers, our supply partners, and our associates.Primary Duties * Put away stock items from receiving based on set locations * Determine new locations for all TBA (non-allocated) items received * Assign storage location for received materials in SAP and update accordingly * Place stock into designated area by hand or forklift * Process all unit returns and physically put away * Remove items from inventory location by hand or forklift * Prepare documentation and manage transport for item to end user location * Process stock pull requests via warehouse printer * Verification of stock performed via SAP * Prentiss requests received are picked then handed off to Shipping for transport * Adding refurbished or repaired stock back into inventory * Arranging stock placement for efficiency and ease of access by hand and with forklift * Verify pull paperwork againstKit Program * Schedule list is received * Marshaller pulls items from 521 (if applicable) * Stock from unit is placed in a single kit box * Kit boxes are labelled and located on designated shelving * Kit tracker updated with dates, destination, work date, and other fields * Unused stock returned to main warehouse upon approval and updated in SAPInventory Counts * Count and report on yearly stock checks provided by Dow * Physical verification that stock level matches SAP * Data entered into excel for submittalHouse Keeping * Sweeping areas clean * Garbage removalHealth and Safety * Daily FLHA/PTA cards * Bi-Weekly safety meeting attendance * Weekly hazard ID cards * On-time completion of all Dow required courses (Diamond Learning)* Read, understand, and follow Vallen's health, safety, and environment policies and all applicable OH&amp;S legislation/regulations * Actively participate in Vallen's health and safety management system, including training, audits, assessments, safety meetings, and inspections * Identify, control, and report workplace hazards including following WHMIS/TDG requirements and reporting near misses * Report workplace injuries immediately and participate in any return-to-work programs or requirements * Be fit for duty and physically capable of performing all required tasks * Other duties as required.High School Diploma required. Knowledge of Microsoft Office required. Minimum 1-3 years of related experience, preferable in a Sales/Distribution environment.Stay up to date with Vallen, and follow us on <a href="https://www.linkedin.com/company/vallencanada/" target="_blank">LinkedIn</a>, <a href="https://www.facebook.com/VallenCanada" target="_blank">Facebook</a>, <a href="https://twitter.com/VallenCanada" target="_blank">Twitter</a>, <a href="https://www.youtube.com/vallencanada" target="_blank">Youtube</a> and <a href="https://www.instagram.com/vallencanada/" target="_blank">Instagram</a>. Equal Opportunity Employer - Ethnically and Culturally Diverse/Females/Veterans/Disabled/Sexual Orientation/Gender IdentityExplore Location<a href="https://recruiting.adp.com/srccar/public/RTI.home?r=5001115806406&amp;c=1180615&amp;d=ExternalCareerSite&amp;rb=Phenom" target="_blank">Apply Now</a> &nbsp;

Onsite Marshaler

Snubco Pressure Control is currently seeking supervisors and assistants.<ul><li>Candidates must be experienced with most standard Freeze and Hot Tap techniques and have the ability to work safely without supervision in most situations.</li><li>Candidates must have a minimum 3 years well intervention experience and industry related safety courses.</li><li>Second language skills, IWCF, Class 1 or 3 driver’s license, wellhead boom certificate and BOSIET are considered assets.</li><li>International work is also involved you must have Valid passport and ability to travel.</li><li>Any well control/ blow out control-industry experience is also a benefit.</li></ul><h2>How To Apply</h2>Please send resumes to: 502 – 23A Avenue Nisku, AB, Canada T9E 8G2 Fax: +1-780-955-8875 Email: <a href="mailto:snubco@snubco.com" target="_blank">snubco@snubco.com</a> ATTN: A.J. Grant, Brad Chipman and James McConnel

WELL INTERVENTION TEAM

<ul><li>Candidates must have a valid driver’s license and preferred previous rig experience.</li><li>Must have a strong work ethic and be willing to work in remote locations. (Predominately Cold Lake region).</li><li>1st aid, H2S, WHIMIS, Class 3 license, and Class 1 license certifications are an asset.</li><li>Any Continuous Rod Rig or rig/ industry experience is also a benefit.</li></ul><h2>How To Apply</h2>Please send resumes to: 502 – 23A Avenue Nisku, AB, Canada T9E 8G2 Fax: +1-780-955-8875 Email: <a href="mailto:snubco@snubco.com" target="_blank">snubco@snubco.com</a> ATTN: A.J. Grant and Brad Chipman

ASSISTANT CONTINUOUS ROD RIG on T.H.O.R. (Thermal Heavy Oil Rod-Rig)

<ul><li>Candidates must have a valid driver’s license and preferred previous snubbing experience.</li><li>Must have a strong work ethic and be willing to work in remote locations.</li><li>1st Aid, H2S, WHIMIS, Class 3 license, and Class 1 license certifications are an asset.</li><li>Second language skills, E.S.C. (Enform) assessment or equivalent, IWCF, Wellhead boom certificate and BOSIET are considered assets.</li></ul>

ASSISTANT SNUBBING OPERATORS

Snubco Pressure Control is currently seeking Level 2 Snubbing supervisors.<ul><li>Candidates must be experienced with most standard snubbing techniques and have the ability to work safely without supervision in most situations.</li><li>Candidates must have a minimum 3 years snubbing experience and industry related safety courses.</li><li>Second language skills, E.S.C. (Enform) assessment or equivalent, IWCF, Class 1 or 3 driver’s license, wellhead boom certificate and BOSIET are considered assets.</li><li>International must have Valid passport and ability to travel&nbsp;</li></ul><h2>How To Apply</h2>Please send resumes to: 502 – 23A Avenue Nisku, AB, Canada T9E 8G2 Fax: +1-780-955-8875 Email: <a href="mailto:snubco@snubco.com" target="_blank">snubco@snubco.com</a> ATTN: A.J. Grant, Brad Chipman and James McConnel

SNUBBING SUPERVISORS

<ul><li>Level 1,2 and 3 Candidates must be experienced at with most standard snubbing techniques and have the ability to work safely without supervision in most situations.</li><li>Candidates must have a minimum 3 years snubbing experience and industry related safety courses.</li><li>Second language skills, E.S.C. (Enform) assessment or equivalent, IWCF, Class 1 or 3 driver’s license, wellhead boom certificate and BOSIET are considered assets</li></ul><h2>How To Apply</h2>Please send resumes to: 502 – 23A Avenue Nisku, AB, Canada T9E 8G2 Fax: +1-780-955-8875 Email: <a href="mailto:snubco@snubco.com" target="_blank">snubco@snubco.com</a> ATTN: A.J. Grant, Brad Chipman and James McConnel

SNUBBING OPERATORS

RIGHT CHOICE Camps &amp; Catering is recruiting RIG Camp Cooks to work in our various remote camp locations in Northwestern Alberta. Reporting to the Field Supervisors the successful candidate will be preparing meats, salads, sandwiches and entrees as well as being responsible for providing the overall cleanliness of the kitchen and dining areas.&nbsp;Key Responsibilities:<ul><li>Provide Breakfast service hours from 6:00 – 8:00AM</li><li>Proficient at using flat top grill, oven, deep fryer, steam tables.</li><li>Serve various Breakfast and Supper meals daily.</li><li>Maintain kitchen and dining room cleanliness at all times.</li><li>Ensure cooler and freezer temperatures are within required specifications.</li><li>Ensure dining room is well stocked (condiments, coffee, drinks)</li><li>Prepare breakfast sandwiches and Togo meals for the Rig staff not at camp.</li><li>Make breakfast sandwiches for the rig.</li><li>Make various soups.</li><li>Make Rig boxes.</li><li>Wash all dishes after each crew leaves Fill sinks for dishes.</li><li>Bake pastries or desserts for the guests.</li><li>Check on all mechanical equipment (make up air, propane, water)</li><li>Lead team meetings which include Safety</li><li>Conduct weekly inventory and submit food orders.</li><li>Unload grocery trucks upon arrival</li><li>Ensure all meal sheets and billing are up to date and correct.</li></ul>Qualifications:<ul><li>Minimum High School Diploma</li><li>Culinary training from a technical school preferred • Minimum 2 years of related food/hospitality experience in a remote camp environment is preferred.</li><li>Must have valid provincial Food Safe and Standard First Aid with CPR • Ability to work physically and regularly lift up to 50 lb.</li><li>Ability to work independently and as a part of a team.</li><li>Ability to multi-task to meet deadlines.</li><li>Excellent communication skills in English both written and verbal</li><li>Ability to interact professionally with customers and co-workers.</li><li>Daily hours of work typically 11-12 hours</li><li>Ability to travel and work within Western Alberta on a 21 day on and 7 days off rotation.</li></ul>We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status or any other characteristic protected by law. Interested applicants can submit their resume to <a href="mailto:jobs@rightchoicecamps.ca" target="_blank">jobs@rightchoicecamps.ca</a>Job Type: Full-timePay: $18.50-$21.76 per hourExpected hours: 40 per weekBenefits:<ul><li>Dental care</li><li>Extended health care</li></ul>Application question(s):<ul><li>How many years Sysco ordering/inventory experience do you have?</li></ul>Experience:<ul><li>cooking: 5 years (required)</li><li>camp: 1 year (required)</li></ul>Licence/Certification:<ul><li>Advanced Food Safe (required)</li><li>First Aid Certification (required)</li></ul>Work Location: On the road &nbsp;

22 Jobs in Edmonton, AB, Canada