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<h3>DESCRIPTION:</h3>The Night Shift Supervisor is responsible Grant specific operations on customer locations.&nbsp; Night Shift Supervisors will know regulatory guidelines, assist crewmembers where necessary, and report to the job supervisor on a daily basis. They will actively participate in the company safety program and promote safe operations while on site or in base locations.&nbsp; Shift supervisors should be familiar with all types of equipment and the processes associated with well-test applications.&nbsp; They will help organize personnel and equipment to complete job assignments.&nbsp; Demonstrates proficiency with all job-related paperwork.&nbsp; Provides guidance and training to less experienced personnel.&nbsp; As a Night Supervisor, you will be required to work in remote locations for extended periods of up to 21 days at a time (12-hour shifts).<h3>DUTIES AND RESPONSIBILITIES:</h3><ul><li>Is an active participant in the company related safety program</li><li>Helps organize personnel to complete job assignments.</li><li>Ensures successful completion of assigned jobs from start to finish</li><li>Ensures safe work practices through proper delegation of job duties and adherence to company and safety policies and safe work practices.</li><li>Motivates personnel to provide the best service possible to Grant’s customers.</li><li>Communicates with assigned personnel to build a positive attitude toward their work and the company.</li><li>Trains less experienced personnel.</li><li>Utilizes Skills Passport and Training Matrix for personal growth and opportunity</li><li>Works with and through other supervisors to improve job performance.</li><li>Maintains all district test equipment in operational readiness at all times.</li><li>Performs preventative maintenance on equipment.</li><li>Performs regular maintenance on equipment when required.</li><li>Performs routine maintenance on vehicles and helps keep them clean and ready for use</li><li>Learns and follows all government, industry and company laws, regulations and policies which affect the work</li><li>Makes recommendations on test equipment design changes to ensure efficient testing.</li><li>Organizes crew to ensure the highest quality of service</li><li>Controls crew activities to make efficient use of time and labor</li><li>Communicates with client to ensure successful job completion.</li><li>Follows all safe work procedures and maintains a clean work environment.</li><li>Presents reliable data to the client for their evaluation.</li><li>Promotes the service of Grant PTS through the execution of consistently high quality service</li></ul><h3>REQUIREMENTS:</h3><ul><li>Valid Drivers License</li><li>Fluent English</li><li>Current H2S &amp; First Aid (Confined Space &amp; Fall Protection assets but not required)</li><li>Minimum 2 Years Well Testing Experience</li></ul>

Grant Production Testing Services Ltd

WELL TEST NIGHT SHIFT SUPERVISOR

<h3>DESCRIPTION:</h3>The Supervisor is responsible for a majority of Grant-specific operations at customer locations. Supervisors will have full knowledge of regulatory guidelines, assist crew members where necessary, and report to the District Manager daily. Promote safe operations while on-site or in base locations. Be familiar with all types of equipment and the processes associated with Well Test Applications. Help organize personnel and equipment to complete job assignments. Demonstrates proficiency with all job-related paperwork. Provides guidance and training to less experienced personnel. As a Senior Supervisor, you will be required to work in remote locations for extended periods of up to 21 days at a time (12-hour shifts).<h3>DUTIES AND RESPONSIBILITIES:</h3><ul><li>Is an active participant in the company-related safety program and leads by example</li><li>Organizes personnel to complete job assignments.</li><li>Ensures successful completion of assigned jobs from start to finish</li><li>Ensures safe work practices through proper delegation of job duties and strict adherence to company safety policies and safe work practices.</li><li>Evaluates the work habits and job performance of assigned employees.</li><li>Manages assigned personnel at all times.</li><li>Organizes personnel to ensure maximum cost-effectiveness.</li><li>Motivates personnel to provide the best service possible to Grant PTS customers.</li><li>&nbsp;Communicate with assigned personnel to build a positive attitude toward their work and the company.</li><li>Provided training to less experienced personnel.</li><li>Utilizes Skills Passport and Training Matrix for personal growth and opportunity</li><li>Works with other supervisors to improve job performance.</li><li>Maintains all district test equipment in operational readiness at all times.</li><li>Performs preventative maintenance on equipment.</li><li>Performs regular scheduled maintenance on equipment when required.</li><li>Performs routine maintenance on vehicles and helps keep them clean and ready for use</li><li>Follows all government, industry, and company regulations and policies that affect the work</li><li>Makes recommendations on test equipment design changes to ensure efficient testing.</li><li>Organizes crew to ensure the highest quality of service</li><li>Controls crew activities to make efficient use of time and labor</li><li>Communicates with client to ensure successful job completion.</li><li>Controls test procedures and crew activities throughout the job.</li><li>Organizes crew to maintain safe work procedures and a clean work environment.</li><li>Presents reliable data to the client for their evaluation.</li><li>Promotes the service of Grant PTS through the execution of consistently high-quality service</li><li>Communicate with sales staff on possible future work.</li><li>Ensures all rental items, including sample cylinders, are returned post job</li></ul><h3>REQUIREMENTS:</h3><ul><li>Valid Drivers License</li><li>Fluent English</li><li>Current H2S &amp; First Aid (Confined Space &amp; Fall Protection assets but not required)</li><li>Minimum 4 Years of Well-Testing Experience</li></ul>

WELL TEST SENIOR SUPERVISOR

Description:Essential Coil Well Service, a division of Element Technical Services is currently looking for Coiled Tubing Operators based out of our Grande Prairie location.Duties/Responsibilities<ul><li>Use continuous coiled tubing equipment to perform well servicing&nbsp;</li><li>Drive specialized well services equipment to and from location</li><li>Operate assigned equipment during treatment&nbsp;</li><li>Recognize equipment malfunctions and correct them as necessary&nbsp;</li><li>Perform general preventative maintenance on all equipment&nbsp;</li><li>Maintain equipment to above industry standards</li><li>Monitor well control parameters and calculations before and during job applications&nbsp;</li><li>Assemble and prepare equipment for installation and service, perform pre- and post- job equipment inspections</li><li>Operate with a safety-first mindset&nbsp;&nbsp;</li></ul> Job Requirements &nbsp;<ul><li>2 years previous oilfield experience&nbsp;</li><li>Previous experience in coiled tubing, drilling, wireline or snubbing is considered an asset&nbsp;&nbsp;</li><li>Valid Class 1 Driver’s License&nbsp;</li><li>Valid H2S Alive, Standard First Aid, Fall Protection, ODA, CSO preferred</li><li>BOP and Wellhead Boom certifications are an asset&nbsp;</li><li>Able to pass a pre-employment physical fitness assessment and drug screen</li><li>Able to work away from home for extended periods&nbsp;</li></ul>Why Essential<ul><li>Competitive compensation&nbsp;</li><li>Comprehensive benefits package - available immediately upon hire</li><li>RRSP matching program</li><li>Continuous paid training and opportunities for career growth</li><li>Well maintained and innovative equipment</li><li>15/6 crewing schedule</li><li>24 hr. Operation</li></ul>We thank everyone for their interest, however only those selected for an interview will be contacted.&nbsp;

Coiled Tubing Operators

Description:Essential Coil Well Service, a division of Element Technical Services, is currently seeking a Journeyman Heavy Duty Mechanic for our Grande Prairie location.Duties/Responsibilities:<ul><li>Perform thorough Preventative Maintenance inspections to all company assets while complying with all safety, environmental and operational policies, and procedures.</li><li>Troubleshoot, repair, and adjust complex hydraulic systems</li><li>Inspect, repair, and adjust diesel powered units</li><li>Diagnose defects and repair a wide variety of heavy-duty equipment</li><li>Perform mechanical repairs on equipment in the shop and road calls when required</li></ul> &nbsp;Qualifications:<ul><li>Journeyman Heavy Duty Technician (Red Seal preferred)</li><li>Previous experience in complex hydraulic troubleshooting and repair would be an asset</li><li>A valid CVIP license is an asset or have the ability to apply for one</li><li>Previous oilfield, coil tubing and pumping experience would be an asset</li><li>Valid Class 5 Driver’s License with good driving record required</li><li>Computer diagnostic experience</li><li>Ability to work independently in a busy environment with shifting priorities</li><li>Highly flexible with solid interpersonal skills that allow one to work effectively in a diverse working environment</li><li>Clear and concise communication skills – both written and verbal</li></ul> &nbsp;Why Essential:<ul><li>Immediate benefits</li><li>Competitive hourly wage</li><li>RRSP matching and savings program</li><li>Employee fuel discount card</li><li>Experienced 24 hr. operations support</li><li>8 days on 6 days off shift rotation with overtime after 8 hours worked</li></ul>

Journeyman Heavy Duty Mechanic

Description:Essential Coil Well Service, a division of Element Technical Services is currently looking for Coiled Tubing Operators based out of our Red Deer location.Duties/Responsibilities<ul><li>Use continuous coiled tubing equipment to perform well servicing&nbsp;</li><li>Drive specialized well services equipment to and from location</li><li>Operate assigned equipment during treatment&nbsp;</li><li>Recognize equipment malfunctions and correct them as necessary&nbsp;</li><li>Perform general preventative maintenance on all equipment&nbsp;</li><li>Maintain equipment to above industry standards</li><li>Monitor well control parameters and calculations before and during job applications&nbsp;</li><li>Assemble and prepare equipment for installation and service, perform pre- and post- job equipment inspections</li><li>Operate with a safety-first mindset&nbsp;&nbsp;</li></ul> Job Requirements &nbsp;<ul><li>2 years previous oilfield experience&nbsp;</li><li>Previous experience in coiled tubing, drilling, wireline or snubbing is considered an asset&nbsp;&nbsp;</li><li>Valid Class 1 Driver’s License&nbsp;</li><li>Valid H2S Alive, Standard First Aid, Fall Protection, ODA, CSO preferred</li><li>BOP and Wellhead Boom certifications are an asset&nbsp;</li><li>Able to pass a pre-employment physical fitness assessment and drug screen</li><li>Able to work away from home for extended periods&nbsp;</li></ul>Why Essential<ul><li>Competitive compensation&nbsp;</li><li>Comprehensive benefits package - available immediately upon hire</li><li>RRSP matching program</li><li>Continuous paid training and opportunities for career growth</li><li>Well maintained and innovative equipment</li><li>15/6 crewing schedule</li><li>24 hr. Operation</li></ul>We thank everyone for their interest, however only those selected for an interview will be contacted.&nbsp;

Eclipse E-Line Services Inc. currently has openings for Wireline Drivers/Operators.Eclipse offers full-time employment, competitive wages, group health benefits, RRSP matching program, and guaranteed days off schedule.Specific Duties<ul><li>Assists with rigging up and rigging down of wireline equipment for well site operations.</li><li>Assists in the preparation of the wireline unit and calibration of equipment.</li><li>Assists in the assembly of perforating guns and rebuild of setting tools in various field and shop locations as needed.</li><li>Guides surface tools during wireline operations as instructed.</li><li>Use of excellent judgement and problem solving skills in assisting in troubleshooting of tools and equipment as directed by supervisor.</li><li>Maintains assigned wireline unit, tools, equipment and facilities in a neat, workable condition.</li><li>Drives company wireline units, cranes, pickups and pickups pulling trailers as directed.</li><li>Ensures that all safety practices are implemented before, during and after the well service operation.</li><li>Perform various other duties and activities as assigned by supervisor within the physical constraints of the job.</li></ul>Position Requirements<ul><li>As a key member of our Operations team you will be detail oriented, self-motivated and safety conscious. You’re a team player who’s customer service focused attitude does not go unnoticed. You are a high performer, have a positive attitude and the ability to build and maintain respectful working relationships.</li><li>Current Class 3 Driver’s License with Airbrake Endorsement, or the ability to attain it within 120 days of employment.     </li></ul>Work Environment<ul><li>Regularly exposed to high, precarious places; moving mechanical parts; outside weather conditions; risk of electrical shock and explosives.</li><li>Occasionally exposed to fumes or airborne particles; toxic or caustic chemicals and risk of radiation.</li><li>The noise level in the work environment is usually quite loud.</li></ul>Physical Demands<ul><li>Frequently required to climb or balance and stoop, kneel, crouch, or crawl.</li><li>Ability to lift and/or move up to 50 pounds.</li><li>Occasionally required to assist in lifting and/or moving of 150 lbs or more.</li><li>Works outdoors in all weather conditions.</li></ul>Qualifications and Training Certificates Required<ul><li>Valid H2S Alive and First Aid Certificate</li><li>Class 3Q Drivers License</li><li>Legally allowed to work in Canada</li><li>Alcohol, Drug and fit to work testing is a pre-employment requirement.</li><li>Provide your own steel toe boots (CSA approved)</li></ul>

WIRELINE DRIVER

Job Summary:The Manager, Performance Analysis and Insights will lead the development and maintenance of analytical models in support of the strategic and financial outcomes for Canadian Customer Success team functions including Customer Care, Billing, Collections, Remittance, and Output Solutions. The Manager will be responsible for supporting business decisions and strategic recommendations that drive results, including but not limited to customer satisfaction, customer retention, customer experience, and unit costs. The Manager will be responsible for maintaining financial models used to drive unit costs. The Manager must have the ability to effectively influence others without direct authority (that is, at or above their level). This individual will prepare presentation materials to communicate the results of analyses, recommendations, and other relevant information to key internal and external stakeholders.Essential Duties/Responsibilities:<ul><li>Lead and support the development and maintenance of models that drive strategic outcomes. This includes forecasting, scenario analysis, and decision support. Models include but are not limited to service delivery budgets, agent incentives, telecom expenses, software licensing, and third-party vendor costs.</li><li>Use models to identify insights and reduce service delivery unit costs, driving strategic outcomes.</li><li>Ensure service delivery leads operate within their budgets.</li><li>Analyze cost variances and drive corrective action, as needed.</li><li>Provide input to third-party KPIs, scorecards, incentives, and penalties to drive strategic outcomes.</li><li>Prepare monthly and quarterly business review materials and lead review sessions with key stakeholders.</li><li>Prepare monthly Business Insights and Opportunity sessions for Canada, leading discussions as required.</li><li>Work closely with Finance and Operations teams to undertake a monthly review and analysis of revenues and costs in comparison to budgets and forecasts.</li><li>Develop ad hoc business decision support analysis, modelling expertise, and recommendations.</li></ul>Working Conditions:<ul><li>Combination of open office environment and working from home, with the expectation of working from the Edmonton or Calgary office 3 days per week.</li><li>Ability to work from home while remaining effective and productive.</li><li>Some overtime may be required as special projects arise.</li><li>Some domestic and international travel may be necessary, which will require a valid passport.</li></ul>Minimum Requirements:<ul><li>University degree in Finance, Accounting, Computer Science, Mathematics, Economics, Business or related discipline.</li><li>Minimum 5 years of experience in a combination of financial analysis, business, operational effectiveness or related field.</li><li>Demonstrated ability to develop financial and analytical models.</li></ul>Preferred Qualifications:<ul><li>Preference for candidates with experience within the energy industry, ideally in Customer Care, Customer Operations, Finance, Accounting, and/or commercial areas.</li><li>Understanding of the Alberta regulated utility industry.</li><li>Knowledge of the Alberta retail natural gas and electricity markets.</li></ul>Additional Knowledge, Skills and Abilities:<ul><li>Superior analytical skills including expertise in Excel and model development and ability to pass on these skills to team members. Skill test will be a requirement of the recruitment process.</li><li>Ability to work independently with minimal direction.</li><li>Ability to influence and direct individuals at or above one’s level.</li><li>Demonstrated problem solving skills with a high level of attention to detail.</li><li>Excellent communication skills (written and verbal) and ability to present confidently to wide-ranging audience including leadership and external stakeholders.</li><li>Excellent storytelling skills.</li><li>Ability to excel in a fast paced, changing environment; effectively managing multiple activities and meeting deadlines.</li><li>Strong capabilities in Word and PowerPoint.</li><li>Power BI experience preferred.</li></ul>Physical Requirements:<ul><li>Ability to work at a computer for long hours.</li></ul>

Manager, Performance Analysis and Insights

Welcome to the intersection of energy and home services. At Direct Energy, an NRG company, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.We offer a dynamic work environment and a unified and inclusive culture. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.More information is available at <a href="http://www.directenergy.com" target="_blank">www.directenergy.com</a>. Connect with NRG and Direct Energy on Facebook, LinkedIn, and follow us on Twitter.Job Summary:The Senior Manager, Digital Marketing will lead a design, development, and content team dedicated to creating exceptional user experiences for Direct Energy Canada. This includes enhancing customer self-service and account maintenance offerings as needed. Reporting to the Director of Brand Marketing and Creative, this role demands strong business acumen, analytical expertise, and effective collaboration across internal teams and external vendors. The ideal candidate will be a strategic thinker with in-depth knowledge of digital marketing trends, tools, and analytics. Join a dynamic and growing team that takes pride in delivering innovative solutions and exceptional value to customers.Essential Duties/ Responsibilities:<ul><li>Main product owner of the directenergy.ca website</li><li>Lead a team responsible for web management, content, email, digital communications, driven to deliver customer-centric experiences.</li><li>Developing the governance and “get work done” plan for all website properties, to ensure clear collaboration across teams, while working towards greater efficiency in delivering results and a seamless brand experience.</li><li>Work with the Canada Leadership Team to ensure efforts targeting the achievement of key performance indicators such as web enrollments, conversion rates, net promoter scores, customer communications, etc. are realized.</li><li>Collaborate closely with the Product Management Team, Digital Operations and Digital IT teams to manage digital assets, drive growth and optimize customer experiences.</li><li>Lead the building of the roadmap for the website by connecting with other senior leaders across the business, understanding and articulating goals and objectives of all and bringing it together into one cohesive plan. This includes understanding goals for online enrolment and account manager and with various other product owners, ensuring a seamless transition and data informed journey across platforms.</li><li>Oversee SEO, email marketing and contributing to lifecycle customer marketing and communication initiatives.</li><li>Collaborate closely with Marketing, Go-to Market, Product Management and Sales teams to support new product launches and enhancements as well as conversion optimization efforts.</li><li>Work effectively with local and remote stakeholders in Canada and internationally, as applicable.</li><li>Help teams prioritize, negotiate, and remove obstacles to deliver data-driven, customer-centric, and ADA-compliant solutions.</li><li>Develop business cases to support digital asset initiatives. Review and contribute to business cases created by product managers for innovations to digital experiences.</li><li>Manage multiple and concurrent projects and initiatives, keeping them on track from a schedule, scope and budget perspective.</li><li>Develop platform roadmaps for relevant digital assets, including required IT changes and support.</li><li>Champion the needs of the user, focusing on human-centered design philosophy including creating the roadmap for personalized experiences.</li><li>Ensure adherence to Direct Energy’s brand values, look and feel across all sites, products, apps and channels.</li><li>Contributing to digital design and journey across various products and services, adopting a mobile first approach to ensure brand consistency for the customer.</li><li>Collaborate with other web leaders across NRG to find new opportunities for component design, functionality and improvements to the channel</li><li>Mentor team members to enable them to make bold decisions that transform how customers interact with digital platforms across the customer journey.</li><li>Collaborate on effective design, test concepts, and conduct quantitative and/or qualitative research with users, such as usability studies, interviews, and surveys.</li><li>Improve the user experience and iterate upon it in accordance with user-testing feedback.</li><li>Work closely with Digital Operations, IT and third-party vendors to ensure web platforms are operational and functioning as designed and required.</li><li>Remain current and lead the team in understanding best practices, trends, and patterns in modern UX design.</li><li>Maintain and monitor the overall page performance (page load time, 404’s, performance, traffic, etc.)</li></ul>Working Conditions:<ul><li>Hybrid working environment, office and remote.</li><li>Some overtime is needed as special projects arise.</li><li>Some travel &lt;10%</li></ul>Minimum Qualifications:<ul><li>Post-secondary education and training in technology (Computing Science or MIS) or business (Bachelor of Commerce, Marketing) or related area.</li><li>6-10+ years web design and development experience across mobile, tablet and desktop platforms.</li><li>3-5+ years managing web design and development teams.</li><li>Experience collaborating with development teams to design and develop digital solutions.</li><li>Previous leadership role in full scale enterprise level CMS development</li></ul>Skills and Experience:<ul><li>Proven leadership, collaboration, and communication abilities with a strong focus on developing people.</li><li>Expertise in leveraging quantitative and qualitative data for root cause analysis, producing dashboards, insights, and identifying trends or anomalies.</li><li>Solid understanding of user flow, wireframes, mockups, and prototypes.</li><li>Proficiency in web app frameworks along with front-end coding for websites and mobile solutions using HTML, CSS, and JavaScript.</li><li>Experience with applying new technology to analytics and using data-driven approaches, including statistical analysis, predictive modeling, and fact-based management to drive customer satisfaction and business value.</li><li>Ability to define and implement KPIs and translate product requirements into industry-leading solutions.</li><li>Knowledge of A/B testing and SEO best practices.</li><li>Familiarity with user-centric design standards and agile delivery methodologies.</li><li>Proficiency with industry-standard design tools such as Figma</li><li>Experience with digital tools like Adobe Experience Manager, Adobe Analytics, Customer Journey Optimizer, Customer Journey Analytics, SEMrush, Storybook, Adobe Target, Optimizely, Brightedge, Adobe Workfront, Adobe Launch, Contentsquare, Azure DevOps and Google Tag Manager.</li><li>Strong written and verbal communication skills with experience in digital media and print.</li><li>Exposure to artificial intelligence, small commercial markets, and B2B environments is advantageous.</li><li>Effective at managing virtual meetings, disciplined in time management, and promoting flexibility for work-life balance.</li></ul>Preferred Attributes:<ul><li>Fun-loving and inspiring, fostering a positive and motivating workplace culture.</li></ul>

Senior Manager, Digital Marketing

Job Summary:&nbsp;This important leadership role will be responsible for building a motivated and high-performing team accountable for Business Planning &amp; Performance across NRG Consumer in Canada. The portfolio will focus on driving business performance improvement through enhanced analytics, actionable insights, decision support, and rigorous accountability. The role supports both Regulated and Competitive customer portfolios across all Canadian brands, ensuring accurate forecasting and performance monitoring. This leader will also be responsible for talent development, succession planning, and improving employee engagement and performance.The Director will work cross-functionally across the NRG enterprise to lead scenario modeling, planning cycles, and performance reporting while helping shape the organization’s strategic direction. This role will lead OPEX and CAPEX planning for Canada and contribute to initiatives aimed at reducing bad debt, improving cash flow, and enhancing earnings per share (EPS). This role also serves as the key liaison into the Corporate Finance function for North America.Essential Duties/Responsibilities:<ul><li>Build, lead, and mentor a high-performance team with a strong focus on talent development, succession planning, and employee engagement.</li><li>Deliver monthly, quarterly, and annual planning and performance reporting for Canada Home, ensuring timely and insightful analytics to support decision-making.</li><li>Partner with internal stakeholders to help shape business to deliver future growth through insight &amp; analytics.</li><li>Develop and maintain Canada Home’s valuation model, including quarterly updates, opportunity/risk evaluation, and stakeholder communication.</li><li>Build valuation models to run scenario modelling for EBITDA.</li><li>Deliver consolidated financial performance reporting (Power BI) for regulated and competitive businesses, integrating forward-book forecasts, margin performance, and market movements.</li><li>Lead the development and enhancement of forecasting and valuation models:</li><li>Regulated/Competitive margin model (with input transparency, variance analysis, sensitivity testing)</li><li>Internal COA (Cost of Acquisition), COR (Cost of Retention), CTS (Cost to Serve), and CLV (Customer Lifetime Value) models.</li><li>Build and maintain Canada Home’s cash forecasting processes.</li><li>Lead CAPEX planning across the Canadian portfolio.</li><li>Support DEML/US inter-affiliate financial governance and ensure compliance with all corporate policies.</li><li>Preemptively assess risks and opportunities within each portfolio; develop mitigation or acceleration plans as required.</li><li>Deliver insights on customer behavior (e.g., payment patterns, churn risk, lifetime value) to drive commercial and operational actions.</li><li>Support assessments of M&amp;A opportunities in collaboration with corporate and regional teams.</li></ul>Education:<ul><li>Bachelor’s degree in finance, Mathematics, Engineering, Economics, or related quantitative field.</li><li>MBA, CFA, CPA or equivalent advanced degree preferred.</li></ul>Minimum Requirements:<ul><li>8+ years of experience in retail energy, pricing, financial modeling, or strategy roles.</li><li>Advanced modeling skills including NPV, scenario analysis, and financial forecasting.</li><li>Proficient in financial modelling, valuation (DCF, ROI, etc), risk management and KPI management.</li><li>Expertise in Excel and PowerPoint; strong proficiency in SQL required.</li><li>Familiarity with Python, R, or data visualization tools (Power BI, Tableau) and advanced analytic/forecasting tools</li><li>Deep understanding of Canada’s deregulated energy markets.</li><li>Deep understanding in upstream, upstream power and gas and impact on retail portfolios.</li><li>Proven ability to lead teams and influence across organizational levels.</li><li>Strong business acumen, communication, and problem-solving skills.</li><li>Comfortable working in fast-paced, matrixed environments with competing priorities.</li><li>Research driven mindset that is anchored in curiosity, learning, and balanced with excellent analytical, problem solving and project management/organization skills.</li><li>Strong work ethic, with an effective combination of business acumen, sound decision-making, and a bias for action; ability to act in a decisive, urgent, and committed way to achieve results; remain focused on deliverables and leverage resources to reach goals.</li><li>Comfortable working in a growth environment, collaborating with a new team and providing recommendations on improving existing processes.</li><li>Effective at dealing with ambiguity.</li><li>Excellent team/relationship building and a collaborator willing to contribute to the success of all responsibilities of the Canada team.</li><li>Ability to prioritize, and to manage multiple projects simultaneously with a high degree of accuracy.</li><li>Exceptional communicator (written and verbal), able to present a story and strategic options in a clear, concise manner.</li><li>Elevated level of motivation and aptitude for problem solving, with a strong attention to detail.</li><li>Able to work in a fast-paced environment with tight deadlines.</li><li>Intellectual curiosity and continuous improvement drive.</li></ul>Additional Knowledge, Skills, and Abilities:<ul><li>Strong experience in value creation, strategic planning, and cross-functional alignment.</li><li>Track record of successfully leading high-impact initiatives and process transformations.</li><li>Excellent collaboration and stakeholder engagement skills.</li><li>Ability to manage multiple assignment on a timely basis with a high degree of accuracy</li><li>Preferred experience with subscription-based businesses (retail energy, protection plans, renewable energy, insurance, cable, internet, etc.)</li></ul>Preferred Qualifications:<ul><li>10+ years in financial planning and analysis at Director level.</li><li>Deep operational understanding of Alberta’s deregulated energy market.</li></ul>Physical Requirements:<ul><li>Occasionally requires lifting as appropriate to perform duties and responsibilities/Position requires employee to work using a laptop/computer screen</li></ul>Working Conditions:<ul><li>Hybrid environment (office and home)</li><li>Some overtime required as special projects arise</li><li>Some travel &lt;20%</li></ul>

Director, Business Planning and Performance

Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.More information is available at <a href="http://www.nrg.com" target="_blank">www.nrg.com</a>. Connect with NRG on Facebook, LinkedIn, and follow us on Twitter @nrgenergy.Job Summary:&nbsp;The Sales Support Associate plays a pivotal role in supporting the NRG Business Canadian sales team. This position will be responsible for deal set up through checkout and ensuring contracts flow to downstream processes for timely enrollment, in accordance with operations and utility guidelines. The Sales Support Associate will collect, research, and verify customer account information to accurately price and generate power and natural gas proposals and contracts. The Sales Support Associate will be expected be able to help teammates and Account Executives navigate roadblocks with deals and systems and have a superior knowledge of and relationships with the other functional groups with which Sales interacts. The Sales Support Associate should have a continuous improvement mentality and look for opportunities to enhance NRG’s processes and be able to participate in improvement efforts and UAT testing.Essential Duties/Responsibilities:<ul><li>Collect and verify Power and Natural Gas usage information.</li><li>Ensure accurate deal structure of Power, Natural Gas, and other product offerings.</li><li>Generate and review contracts for various product offerings.&nbsp; Assist in contract renewal efforts. Identify customers up for renewal and provide updated pricing</li><li>Adjudicate and approve credit for small customers via utility invoice review and internal pay history review</li><li>Meet with customers and channel partners as necessary in the presentation of pricing or post sales account management</li><li>Act as a liaison between the sales originators, customers, sales channels, and operations departments to resolve customer issues</li><li>Provide expertise in the use of CRM and pricing systems, and assist in execution of process and system changes</li><li>Process and book incoming contracts within SLA and avoid any margin erosion due to market shift.</li><li>Confirm pricing for both Gas and Power contracts to ensure valid before commodity is purchased</li><li>Monitor and report on all transactional activity within the Canadian and vendor platforms</li><li>Produce ad-hoc customer reports</li><li>Research and resolve enrollment failures, and dropped customer accounts to minimize any negative financial impact</li><li>Maintain knowledge on commodity and Solutions products, contract terms and conditions, DE risk policy and internal processes.</li><li>Follow all Sales, Legal and Contract Administration policies and procedures to avoid and minimize financial risk.</li><li>Contribute to integration projects as needed</li><li>Assist with general sales projects (e.g., CRM clean-up)</li></ul>Working Conditions:<ul><li>Open office environment.</li><li>Hybrid work location.&nbsp;&nbsp;</li><li>Minimal Travel Required</li></ul>Minimum Requirements:<ul><li>Bachelor's degree in business or marketing or specific energy market-related experience required.</li></ul>Preferred Qualifications:<ul><li>Minimum of 1 year of energy experience or 4-year degree with related applicability to business, economics, sales, or marketing</li></ul>Additional Knowledge, Skills and Abilities:<ul><li>Strong collaboration skills with multi-functional teams across NRG.</li><li>In-depth understanding of retail energy markets, regulatory frameworks, and wholesale markets.</li><li>Proficient in spreadsheet and database applications.</li><li>Outstanding oral and written communication skills.</li><li>Strong organizational abilities, attention to detail, and deadline orientation.</li><li>Commitment to working with a sense of urgency.</li><li>Team player with strong leadership skills.</li><li>Proactive and creative problem-solving attitude.</li><li>Positive and inspiring demeanor to motivate team members.</li><li>Demonstrated curiosity about emerging technologies, particularly in the areas of automation, AI, and large language models (LLMs), with an interest in applying them to improve sales or operational efficiency.</li><li>Adaptability and willingness to take on rotational opportunities across sales, operations, or strategic projects.</li><li>Strong analytical mindset with the ability to interpret data and contribute to cross-functional initiatives.</li><li>Enthusiasm for continuous learning and upskilling; experience with or interest in tools like Power BI, Power Apps, or Power Automate is a plus.</li></ul>

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