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POSITION SUMMARY The Manager, Information Technology is responsible for the effective operation of information technology (IT) services and support across the organization. This individual oversees IT project management, resource management, supervision of IT staff, as well as communication with the executive team, business unit leaders, and end users. The IT Manager is also responsible for IT strategic and tactical planning, as well as identifying, selecting, and deploying the appropriate technology resources that will support corporate goals and objectives. Other duties may be assigned as necessary. Employees are expected to support and participate in a “culture of safety”, adhere to and be ambassadors of Strike’s Code of Conduct and Values, act professional and amicable, and to treat others with dignity, respect and fairness. CORE ACCOUNTABILTIES<ul><li>Plan, develop, and manage all IT services, programs, and support throughout the enterprise, including user and application support, IT inventory management, network management, storage, security, backups, disaster recovery planning, etc.</li><li>Provide internal IT support (server security, software updates, hardware maintenance etc.).</li><li>Oversee the implementation, deployment and operation of information systems and technology solutions for business needs.</li><li>Ensure Strike maintains a robust IT security platform.</li><li>Develop and maintain the 3-5 year IT strategy for Strike.</li><li>Assist senior management with the direction and facilitation of IT strategic and tactical planning.</li><li>Research, design, and implement the appropriate technologies to support and improve corporate communications, access to information, and end-user productivity.</li><li>Oversee project management for IT-related undertakings, including clear capture of business requirements, provision of functional deliverables, milestone planning, and project postmortems.</li><li>Hire, staff, and supervise a skilled team of IT professionals; help guide the professional development of IT personnel.</li><li>Develop and manage a budget for technology, IT services, and personnel.</li><li>Liaise with vendors and service providers to ensure efficient and cost-effective acquisition of technology purchases; oversee vendor contracts, warranties and service agreements.</li><li>Stay informed on new or emerging trends and technologies that provide clear benefits to the organization, business partners, and/or customers.</li><li>Create status reports as required; present findings to senior management.</li><li>Plan end-user training as required.</li><li>Act as advocate for IT department and its initiatives.</li><li>Perform other related duties as assigned.</li></ul>QUALIFICATIONS Education<ul><li>Post-Secondary Degree or Diploma in computer science, or an acceptable combination of education and relevant experience required.</li><li>Relevant professional designations are an asset.</li></ul>Experience<ul><li>Minimum 5 years’ experience in an IT management capacity required</li></ul>Knowledge, Skills, and Abilities<ul><li>Sound leadership, staff management, and teambuilding skills.</li><li>Effective written &amp; verbal communication skills with individuals at all levels, internally &amp; externally.</li><li>Strong technical background in IT – networking, security, M365, application support, service desk, deskside support, etc.</li><li>Ability to explain technical concepts and theories to non-technical audiences.</li><li>High degree of resourcefulness, flexibility, and adaptability.</li><li>Strong negotiation and prioritization skills.</li><li>Able to effectively communicate both verbally and in writing.</li><li>Knowledge of applicable IT laws and regulations.</li><li>Some experience managing budgets for an IT department.</li><li>Strong customer service and troubleshooting skills.</li><li>Highly effective project management skills.</li></ul>Why work for Strike:Based in Western Canada with a head office in Calgary, Alberta, we provide energy and industrial construction and maintenance services across the largest geographical area in Canada.At Strike we continuously demonstrate leadership, drive, creativity, and initiative. This has been shown through the recognition of being named one of Canada's Best Managed Companies since 2007, and then later recognized at Platinum Level for Canada’s Best Managed Companies distinction since 2018.Our team is comprised of loyal, supportive, and forward-thinking industry professionals. We foster a stable, safe, and community-minded environment where you can embrace professional development and maximize your upward mobility. At Strike we also reward our own people for their continuous commitment, energy, enthusiasm, and results. Our culture at Strike is highly important to us, which is why we make many efforts to support those employed at Strike.Strike’s main value is that every employee gets home safe. We are a safety focused company that allows our employees to work efficiently with the safest equipment and procedures. AtStrike, we have created a community that supports the importance of physical and mental health. As we value the importance of treating others as we wish to be treated, Strike has a welcoming and inclusive team.Strike Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.Join our fast-growing company with a small business feel.

Strike Group

Strike Group Limited Partnership

Manager, Information Technology

<h3>Description</h3>STEP On Board!Welcome to STEP, where work is engaging, camaraderie is high, and Safety is always on our mind.We're a dynamic company that values innovation, invests in our team's growth, and offers exciting social activities and perks. Join our family-like environment of visionaries and professionals who live our values every day. See the details below to learn more about STEP!WHAT WE OFFER:A social environment: Culture-building activities.Industry leading clients: Challenges to expand your skills.Career growth: Opportunities for advancement.WHAT YOU WILL DO:ROLE:The IT Summer Student is a full-time, temporary summer placement in the Red Deer office and will work with other team members to support STEP professionals in their use of IT infrastructure and applications. The student will have opportunities to gain practical experience while utilizing the concepts and skills they have learned in their related academic program.RESPONSIBILITIES:<ul><li>Deskside support tasks including hardware and software troubleshooting.</li><li>Configuration and set up of physical IT assets (workstations, servers etc.) using imaging and other deployment tools.</li><li>Processing of user account creation and termination requests.</li><li>Applying security settings such as file permissions to IT resources.</li><li>Writing scripts and developing small programs or workflows to automate tasks.</li><li>Document and map IT and business procedures, processes and create instructional materials.</li><li>Assist team members with operational projects and enhancements.</li><li>Assist team members to resolve technical issues related to desktop hardware, software, technical applications, and business applications.</li><li>Assist team with systems configuration, enhancements, maintenance and troubleshooting.</li><li>Systems development and troubleshooting using a variety of development tools including low-code systems.</li></ul>QUALIFICATIONS:<ul><li>Current enrollment in a post secondary program such as Computer Science or Information Systems Management programs.</li><li>Familiar with products in the Microsoft ecosystem such as Office 365, PowerShell, SQL Server, Power Platform (e.g., PowerAutomate).</li><li>Working knowledge of computer hardware components such as laptops, desktops, printers, networking, and peripherals.</li><li>Experience navigating computer networks and security settings.</li><li>Exposure to the full software development lifecycle.</li><li>Experience with database scripts, report writing, analytics and BI is a plus.</li><li>Ability to read and create business process maps, data flow diagrams and network models</li></ul>KEY COMPETENCIES:<ul><li>Proven problem solver with a large sense of curiosity for how things work and a passion to continually improve outcomes.</li><li>Strong diagnostic and technical analysis skills.</li><li>Ability to work independently and as a flexible team player with excellent interpersonal skills, client support skills and a professional deskside manner.</li><li>Capability of communicating highly technical ideas in plain terms.</li><li>Ability to assess, plan and troubleshoot while collecting information about the client issues or requirements.&nbsp;</li></ul>WHAT MAKES US DIFFERENT:&nbsp;&nbsp;For starters, we have a manifesto which is directly tied to our core values, what STEP, in a literal sense, was built on. Our business has grown at a rapid pace since it was founded in 2011 and this can be attributed to our high expectations and clear communications ensuring we are providing an exceptional client experience. All of our equipment is state-of-the-art and purpose built using the latest software, designed specifically for our operations.&nbsp;Our high utilization rate keeps the work engaging, and gives meaningful room for career advancement. Our robust maintenance program supports our equipment to ensure our professionals are working with reliable equipment that is fully functional. All this and more contributes to our commitment to an exceptional employee experience.&nbsp;To read more about STEP’s growth and other exciting achievements, check out our website. We also invite you to visit our social media platforms to see what else we’re up to.&nbsp;If you are looking for meaningful new challenges and are a motivated, solutions-oriented team player, we want to hear from you.

STEP Energy Services Ltd

IT Analyst Summer Student

At Precision Drilling, our mission is to deliver safe, sustainable, and high-performance drilling solutions that reduce risks and optimize resources for our customers across global markets. Driven by our Core Values, we empower our people, invest in cutting-edge technology, and foster lasting relationships built on integrity, collaboration, and an unwavering pursuit of excellence.Our IT Service Desk Analyst is responsible for providing strong technical support to ensure an efficient IT environment for users. This role involves managing and resolving complex support requests, troubleshooting various issues, and maintaining and improving IT systems. The Intermediate Service Desk Analyst ensures operational efficiency and high customer satisfaction. This includes participation in the on-call rotation to ensure comprehensive coverage beyond standard business hours.CULTURE: Precision Drilling promotes a strong safety culture through our "Target Zero" initiative, emphasizing employee well-being and environmental responsibility. We support career growth through robust training and development, encouraging innovation and collaboration. With competitive benefits, a casual work environment, generous time-off policies, and a culture grounded in respect and integrity, we create a workplace where people feel empowered and valued.DAY IN THE LIFE:<ul><li>Manage and resolve support requests, technical issues, and incidents effectively</li><li>Track and maintain accurate inventory and asset records</li><li>Organize and prioritize daily tasks and projects effectively</li><li>Document all work performed within the ticketing system</li><li>Ensure customer satisfaction through professional communication and problem-solving</li></ul>WHAT WE NEED FROM YOU:Solid understanding of IT systems, hardware, and softwareProficient in Windows and macOS configuration and managementCompetence in Microsoft Office Suite and productivity toolsStrong and professional communication skills to convey technical information clearly to non-technical usersStrong organizational skills, including task prioritization and accurate documentationA+, HDI Desktop Support Technician and Laptop/Desktop certification is desirablePost-secondary education in an IT-related discipline2-4 years experience within an IT support desk working in a team-oriented, collaborative environment

Precision Drilling Corporation

IT Service Desk Analyst

<h2>About Us</h2>SECURE is a leading Waste Management and Energy Infrastructure company based in Calgary, Alberta. Our comprehensive infrastructure network spans across western Canada and North Dakota and includes Waste Management Facilities, Industrial Landfills, Pipeline Operations, Metals and Mining, Specialty Chemicals, as well as Energy Infrastructure services such as Blending, Facility Supply, Trading, and Storage.At SECURE, safety is our top priority. As outlined in our core values, working the SECURE way begins with working safely. Safety is the foundation of our culture—because without safety, nothing else matters.<h2>Your Opportunity at SECURE</h2>This role involves leading the technical design and development of complex solutions within Microsoft Dynamics 365 Finance &amp; Operations. Responsibilities include developing and optimizing code, managing source control, and collaborating with various stakeholders to translate requirements into scalable technical solutions. Additionally, the role encompasses system optimization, custom report development, data migration, and ensuring adherence to best practices for code development and deployment.<h2>The Team</h2>The BITS team is a skilled and innovative group of professionals dedicated to delivering reliable, cutting-edge technology solutions. They prioritize system efficiency, cybersecurity, and seamless user experiences, ensuring top tier support at every level. In a fast paced, collaborative environment, they work together to optimize infrastructure, drive digital transformation, and keep operations running smoothly.<h2>Work Environment</h2>This full-time, permanent position is based in Calgary, Alberta and requires 40 hours per week in an in-office setting.<h2>A Day in The Life</h2>The responsibilities of this role include but are not limited to:<ul><li>Lead the technical design, architecture, and implementation of complex solutions within Microsoft Dynamics 365 Finance &amp; Operations.</li><li>Develop and optimize X++ code, extensions, and integrations with third-party applications.</li><li>Manage source control using Azure DevOps, ensuring consistent version control, branch management, and seamless integration of customizations, extensions, and configurations across environments.</li><li>Collaborate with functional leads and business users to understand requirements and translate them into technical solutions.</li><li>Conduct performance tuning, troubleshooting, and root cause analysis for complex system issues.</li><li>Develop and maintain custom reports using SQL Server Reporting Services (SSRS) and Electronic Reporting (ER).</li><li>Implement data migration strategies and support system upgrades.</li><li>Follow best practices for code development, version control, and deployment.</li><li>Lead code reviews and enforce compliance with best practices, coding standards, and security guidelines.</li><li>Develop comprehensive technical documentation, provide knowledge transfer, and conduct training sessions for development/technical teams.</li></ul><h2>Skills, Experience &amp; Qualifications</h2>The individual in this role will have:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>7+ years of experience in D365 F&amp;O technical architecture and development.</li><li>Proven experience in leading complex customizations and integrations on large-scale enterprise projects.</li><li>Strong X++ programming expertise, particularly in Finance and Supply Chain Management (SCM) modules.</li><li>In-depth knowledge of Azure integration technologies (Logic Apps, Function Apps, Service Bus, API Management, Event Grid, etc.).</li><li>Advanced proficiency in Microsoft SQL Server, SSRS, Power BI, and Data Management Framework (DMF).</li><li>Extensive hands-on experience with Azure DevOps (CI/CD pipelines, version control, automated deployments).</li><li>Experience with Lifecycle Services (LCS) and Power Platform Admin Center for D365 environment management.</li><li>Strong debugging, troubleshooting, and performance optimization skills.</li><li>Excellent communication, analytical and problem-solving abilities.</li></ul>The following are considered assets in this role:<ul><li>Microsoft Certified: Dynamics 365 Finance and Operations Apps Developer or similar certification(s).</li><li>Experience in D365 Dual-write and Power Platform integrations (Power Automate, Power Apps, Dataverse).</li><li>Knowledge of Agile and DevOps methodologies with hands-on implementation experience.</li><li>Familiarity with automatic testing languages and/or tools.</li><li>Bachelor’s degree in Software Engineering, Computer Science, or a related field.</li></ul><h2>What's in it for you</h2>At SECURE, we are committed to fostering growth and continuous improvement—for our employees, customers, partners, and the communities where we operate. Our energetic team is driven by customer needs, and we are passionate about making a meaningful impact.We recognize and reward our employees' contributions by offering a competitive compensation package designed to attract, retain, and motivate top talent. Our offerings include:<ul><li>Competitive industry wages</li><li>Employer-paid benefits, including health, dental, and more</li><li>Health Care Spending Account and Employee Livewell Program</li><li>Employee Savings Plans to support financial well-being</li><li>Opportunities for career progression and professional growth</li><li>A competitive employee referral program</li><li>Industry-leading safety standards ensuring a secure workplace</li><li>Community investment initiatives that make a real difference – <a href="https://www.secure-energy.com/community-investment" target="_blank">Learn more</a></li></ul>At SECURE, we believe that diversity is our strength.Every employee has the right to feel safe, valued, and empowered. We take pride in fostering a respectful and inclusive workplace where everyone has equal access to opportunities, support, and success.Join us and be part of a team that’s making a difference.

4 Information Technology Jobs