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Position Summary:Reporting to the Store Manager, the&nbsp;Yard Shipper / Receiver&nbsp;is responsible to efficiently, effectively and accurately receive products into the designated UFA location; place in appropriate storage locations; pick, pack and ship same for outbound orders to all customers. Assist in all other functions as required. Must adhere to all UFA customer service standards. This includes ensuring that member / customers are promptly and efficiently served; inventory is received, shipped and handled in an accurate and safe manner, and equipment is maintained.Key Responsibilities/Accountabilities:<ul><li>Participate in all aspects of the shipping/receiving/inventory functions, accountable for accurate daily completion of all receiving, shipping, inventory control and administrative / IFS requirements; ensure excellent service is provided to all customers.</li><li>Perform maintenance on inventory or cycle counts, as directed.</li><li>Operate all materials handling equipment. Assist in forklift and equipment maintenance.</li><li>Load and unload trucks. Follow UFA loading and unloading procedures to ensure products are safely secured.</li><li>Conduct location inventory in prescribed manner. Maintain yard and warehouse appearance as assigned, and in compliance with UFA safety regulations and operational standards.</li><li>Responsible for “Own the Aisle” area of assigned responsibility in yard to ensure merchandising and inventory standards are consistently maintained.</li><li>Make deliveries when required.</li></ul>Qualifications required for the position:<ul><li>Grade 12 diploma with 1 - 2 years of related experience or equivalent may be 3 - 5 years related experience without grade 12 diploma.</li><li>Warehouse/Yard and forklift experience.</li><li>Capable of physical labour; capable of lifting up to 25 kg.</li><li>Basic computer proficiency required as may be cross trained on POS system. Previous cash handling experiences an asset.</li><li>Good communication skills both verbal and written.</li><li>Must remain current with any and all required certifications, including WHMIS and TDG.</li><li>Flexible to accommodate shift work.</li></ul>Is a safety sensitive position as will be on site at UFA facilities and will be using UFA material handling equipment. The successful applicant will be required to pass (negative result) a drug and alcohol screening test as a condition of employment.#IND3 Diversity, Inclusion &amp; Belonging At UFA we care about the lives of our employees, members, customers, elected officials, and partners. This includes their whole selves and what makes them unique. We strive to create an inclusive environment that welcomes employees from diverse populations and backgrounds, where everyone can do their best work. In our world of agriculture, it takes time for growth, this is our seed to grow inclusion and belonging at UFA. If you require accommodation in submitting this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to <a href="https://careers.ufa.com/job/Brooks-Yard-ShipperReceiver-AB-T1R-1C7/593179417/careers@ufa.com" target="_blank">careers@ufa.com</a> Stay Connected with us: &nbsp;<ul><li>Follow us on <a href="https://www.linkedin.com/company/ufa-co-operative-ltd/?viewAsMember=true" target="_blank">LinkedIn</a> and <a href="https://www.facebook.com/UFACooperativeLtd/" target="_blank">Facebook</a> for the latest job postings and company news.</li><li>View our <a href="https://www.youtube.com/watch?v=Qhv3Fhty5J8&amp;t=4s" target="_blank">Sustainability Video</a> to see UFA’s pillars in regard to environmental, social, and economic topics.</li></ul> We thank all candidates for their interest, however only qualified candidates will be contacted for an interview.

Yard Shipper/Receiver

Position Summary:Reporting to the&nbsp;Store Manager, the&nbsp;Receiver&nbsp;is directly responsible to accurately receive all saleable and non-saleable merchandise into the store and coordinates all outgoing shipments. Communicates merchandise arrival to store team to ensure appropriate turnaround time of stock and organizes freight to the sales floor.Key Responsibilities/Accountabilities:<ul><li>Verify accuracy of incoming/outgoing product and corresponding documents as per company policy</li><li>Responsible for scanning and verifying all received product against the packing slip.</li><li>Accountable for the input and integrity of appropriate back end paperwork. Responsible to forward for approval to appropriate manager and/or Calgary Support Office.</li><li>Responsible for printing relevant receiving reports to ensure that all are received or sent with no outstanding PO's or transfers.</li><li>Responsible for visually checking and alerting management to any received merchandise that is damaged or missing. – processing of visually damaged</li><li>Monitors and investigates variances related to receiving documents including purchase Orders (PO), courier forms and transfers.</li><li>Responsible for coordinating product flow to the sales floor.</li><li>Prioritizes ‘Out of Stock’ merchandise to ensure management and associates are informed upon arrival.</li><li>Handle and store merchandise according to company standards.</li><li>Develops and maintains an efficient filing system for all relevant paperwork (Purchase Orders (PO's), courier forms, transfer documents, etc.).</li><li>All out going product is to be properly documented and labeled according to company standards.</li><li>Return to Vendor (RTV) and Warranty process execution as per company procedures</li><li>Responsible to read, understand and comply with UFA’s Health, Safety and Environment Policies and Safe Work Practices and/or Standard Operating Procedures (SOP’s).</li><li>All other duties as required.</li></ul>Qualifications required for the position:<ul><li>Grade 12 diploma with 1 - 2 years of related experience or equivalent may be 3 - 5 years related experience without grade 12 diploma.</li><li>Computer proficiency required and may be cross trained on POS system.</li><li>Capable of physical labour; capable of lifting up to 25 kg.</li><li>Must remain current with any and all required certifications, including WHMIS and TDG.</li><li>Flexible to accommodate shift work.</li><li>Good communication skills both verbal and written.</li></ul>#IND3 Diversity, Inclusion &amp; Belonging At UFA we care about the lives of our employees, members, customers, elected officials, and partners. This includes their whole selves and what makes them unique. We strive to create an inclusive environment that welcomes employees from diverse populations and backgrounds, where everyone can do their best work. In our world of agriculture, it takes time for growth, this is our seed to grow inclusion and belonging at UFA. If you require accommodation in submitting this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to <a href="https://careers.ufa.com/job/Brooks-Receiver-AB-T1R-1C7/593179917/careers@ufa.com" target="_blank">careers@ufa.com</a> Stay Connected with us: &nbsp;<ul><li>Follow us on <a href="https://www.linkedin.com/company/ufa-co-operative-ltd/?viewAsMember=true" target="_blank">LinkedIn</a> and <a href="https://www.facebook.com/UFACooperativeLtd/" target="_blank">Facebook</a> for the latest job postings and company news.</li><li>View our <a href="https://www.youtube.com/watch?v=Qhv3Fhty5J8&amp;t=4s" target="_blank">Sustainability Video</a> to see UFA’s pillars in regard to environmental, social, and economic topics.</li></ul> We thank all candidates for their interest, however only qualified candidates will be contacted for an interview.

Receiver

Position Summary:Reporting to the&nbsp;Store Manager,&nbsp;the&nbsp;Customer Sales and Service Representative 3 (CSSR 3)&nbsp;is responsible for serving and assisting customers in the selection and purchase of goods and services and/or fuel and fuel products to meet their needs. Position may be based in UFA store / yard locations or agency sites for majority of shifts, but cross-training within each business area is required. The Representative provides service in accordance with UFA’s Customer Service Policy and initiates and/or implements corrective action as required to ensure that an excellent standard of service and a high level of customer satisfaction is maintained.Key Responsibilities/Accountabilities:<ul><li>Maximize sales and customer support through best-in-class customer service. Provide prompt service and assistance to UFA’s customers in a friendly and courteous manner either in person or over the phone. Responsible for CRM (Customer Relationship Management) with regular UFA customers.</li><li>Ensure that sales leads are either executed to outstanding customer service standards or are transferred to an outbound sales representative for completion. Ensure accuracy and efficiency with sales and receipts, and in balancing cash as directed.&nbsp; Prepare billings for customers and process payments.</li><li>Act as Subject Matter Expert by providing guidance and assistance to other employees on product knowledge, customer service best practices and UFA policies and procedures. Assists junior Customer Sales and Service Representatives with minor customer service issues.</li><li>Key holder responsibilities, over sight of opening and closing functions of the farm store or agency site.</li><li>Manage eCommerce customer requests to ensure eCommerce service levels and KPIs are maintained. Review, pick, pack, label and confirm orders using eCommerce related systems, workflows and processes. Ensure eCommerce order storage areas are clean, neat, well organized and in compliance with UFA’s safety and operational standards. Perform daily balancing of eCommerce orders including paper flow.</li><li>Responsible for supporting the reporting Manager or Supervisor with all functions related to store/site operations. Will be delegated supervision authority in the absence of the Manager/Supervisor.</li><li>Assist with the accurate and timely shipping and receiving of products. In Petroleum Operations, responsibilities also include complete fuel inventory management activities such as daily fuel reconciliations, fuel variance investigation, weekly physical tank dips, and dispenser meter head comparisons.</li><li>Perform maintenance on inventory or cycle counts&nbsp;including trouble shooting/problem solving, as directed.</li><li>Ensure store, yard, site, warehouses, and exterior locations are clean, neat, well organized, and in compliance with UFA’s safety and operational standards. In Agribusiness, responsible for “Own the Aisle” area of assigned responsibility in store to ensure UFA merchandising and inventory standards are consistently maintained or equivalent assigned area of responsibility in UFA yard. May work in either store or yard depending upon business needs during the scheduled shift.</li><li>Other responsibilities may include: Administrative duties such as scheduling staff, scheduling deliveries, monitoring paperwork for correctness, maintaining files, coding invoices, and creating tracking spreadsheets; Assist with special projects, such as other support for other Farm Stores/sites, Farm Shows, Trade Fairs, etc.</li></ul>Qualifications required for the position:<ul><li>Grade 12 Diploma with 5+ years of related experience in a customer focused environment.</li><li>Demonstrated expert level knowledge in Agribusiness or Petroleum products and supplies.</li><li>Cash handling, computer proficiency and previous customer service experience required.</li><li>Agriculture/AgriBusiness or petroleum background, interest, and aptitude are required along with expert level knowledge of agricultural or petroleum products.</li><li>Proven leadership with peer-to-peer coaching and mentoring abilities.</li><li>Strong salesmanship skills with an extensive customer focused background required.</li><li>Is a safety sensitive position as will be on site at UFA facilities and will be using UFA material handling equipment. The successful applicant will be required to pass (negative result) a drug and alcohol screening test as a condition of employment.</li><li>Self-motivated with a continuous learning approach about the business of UFA.</li><li>Strong interpersonal and relationship building skills.&nbsp;&nbsp;</li><li>Warehouse or yard and forklift experience is an asset. Will be required to obtain forklift operator training to work in yard environment.</li><li>Capable of taking on occasional responsibilities beyond the current scope of the position.</li><li>Capable of physical labour; capable of lifting up to 25 kg.</li><li>Strong computer skills with the ability to learn new systems quickly. Experience with SAP and/or other enterprise management systems are desired.</li><li>Pesticide Dispenser and AMS Certification preferred.</li><li>Strong communication and organizational skills.</li><li>Must remain current with any and all required certifications, including WHMIS and TDG.</li></ul>#IND3 Diversity, Inclusion &amp; Belonging At UFA we care about the lives of our employees, members, customers, elected officials, and partners. This includes their whole selves and what makes them unique. We strive to create an inclusive environment that welcomes employees from diverse populations and backgrounds, where everyone can do their best work. In our world of agriculture, it takes time for growth, this is our seed to grow inclusion and belonging at UFA. If you require accommodation in submitting this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to <a href="https://careers.ufa.com/job/Mayerthorpe-Customer-Sales-and-Service-Representative-AB-T0E-1N0/592768817/careers@ufa.com" target="_blank">careers@ufa.com</a> Stay Connected with us: &nbsp;<ul><li>Follow us on <a href="https://www.linkedin.com/company/ufa-co-operative-ltd/?viewAsMember=true" target="_blank">LinkedIn</a> and <a href="https://www.facebook.com/UFACooperativeLtd/" target="_blank">Facebook</a> for the latest job postings and company news.</li><li>View our <a href="https://www.youtube.com/watch?v=Qhv3Fhty5J8&amp;t=4s" target="_blank">Sustainability Video</a> to see UFA’s pillars in regard to environmental, social, and economic topics.</li></ul> We thank all candidates for their interest, however only qualified candidates will be contacted for an interview.

Customer Sales and Service Representative

Position Summary:Reporting to the Store Manager, the Fulfillment Coordinator is responsible for coordinating the resources and tasks to pick and pack online farm store product orders. This individual will ensure a high quality of standard and accuracy to achieve customer satisfaction. This individual will be responsible for reviewing the orders with customers and will provide service in accordance with UFA’s Customer Service Policy which will ensure that a high level of customer satisfaction is maintained.Key Responsibilities/Accountabilities:<ul><li>Responsible for reviewing orders, contacting customers and assessing online inventories.&nbsp; If the product the customer is requesting is not available, this individual will be responsible for coming up with alternative products to fulfill the customers’ needs.</li><li>Managing and coordinating the resources to pick and pack orders using Microsoft Outlook and other tools to make sure orders are filled in an accurate and timely manner.</li><li>Ability to work with a team, lead a group of people and manage resources.</li><li>Participating in all aspects of the shipper/receiving/loading of the completed order.</li><li>Being the face of the store and suggesting items that will fulfill the customer’s needs.</li><li>Provide excellent customer service, having strong product knowledge and walking the customer through their needs and suggesting items as alternatives.</li><li>Demonstrates flexibility in fulfilling orders based on customer requests and meeting delivery timelines.</li><li>Responsibilities may include those of a YSR in some locations. If so, this position is classified as safety sensitive due to the nature of material handled and requirements to operate equipment or a vehicle to carry out job duties.</li><li>Responsible for keeping the store managers informed of orders, and executing daily responsibilities as required.</li></ul>Qualifications required for the position:<ul><li>Grade 12 diploma with 3-5 years of related experience.</li><li>Previous customer service experience required.</li><li>Strong skills in Microsoft Outlook and Excel with the ability to learn new systems quickly. Experience with Microsoft Dynamics and/or other enterprise management systems are desired.</li><li>Agriculture/Agribusiness background, interest, aptitude with strong knowledge of the products UFA provides to its customers and members.</li><li>Capable of physical labour; capable of lifting up to 25 kg.</li><li>Must remain current with any and all required certifications, including WHMIS and TDG.</li></ul>#IND3 Diversity, Inclusion &amp; Belonging At UFA we care about the lives of our employees, members, customers, elected officials, and partners. This includes their whole selves and what makes them unique. We strive to create an inclusive environment that welcomes employees from diverse populations and backgrounds, where everyone can do their best work. In our world of agriculture, it takes time for growth, this is our seed to grow inclusion and belonging at UFA. If you require accommodation in submitting this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to <a href="https://careers.ufa.com/job/Hanna-Fulfillment-Coordinator-AB-T0J-1P0/588342917/careers@ufa.com" target="_blank">careers@ufa.com</a> Stay Connected with us: &nbsp;<ul><li>Follow us on <a href="https://www.linkedin.com/company/ufa-co-operative-ltd/?viewAsMember=true" target="_blank">LinkedIn</a> and <a href="https://www.facebook.com/UFACooperativeLtd/" target="_blank">Facebook</a> for the latest job postings and company news.</li><li>View our <a href="https://www.youtube.com/watch?v=Qhv3Fhty5J8&amp;t=4s" target="_blank">Sustainability Video</a> to see UFA’s pillars in regard to environmental, social, and economic topics.</li></ul> We thank all candidates for their interest, however only qualified candidates will be contacted for an interview.

4 Part time Jobs