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Our Finance &amp; Accounting team has a full-time position for a Senior Financial Analyst in Calgary, AB. This role is hybrid - in-office with 20% flexibility to work from home.Reporting to the Controller, the Senior Financial Analyst will play a crucial role in analyzing and modeling financial data, preparing business plans, and providing key insights to support strategic decision-making within the organization. This full-time position offers an excellent opportunity for a talented finance professional looking to make a significant impact in a dynamic and growing company.The successful candidate in this role will have a passion for financial visual storytelling and demonstrated commitment to support a rapidly growing tech company, proven analytic skills with solid understanding of financial modeling and data, exceptional communication skills to coordinate with multiple partners, effective at problem solving with minimal support and strong organization skills.Responsibilities<ul><li>Coordinate budgeting, forecasting, and variance analysis activities with members of the parent company’s Forecasting, Planning &amp; Analysis (FP&amp;A) function.</li><li>Prepare financial reports, presentations, and dashboards for management, use visual storytelling to highlight key performance indicators (KPIs) and trends.</li><li>Create solutions for efficiencies and automation for LodgeLink’s product, customers, and internal leaders.</li><li>Assist in creating models for financial analysis of the organization’s strategic initiatives and projects.</li><li>Assist with month end margin analysis.</li><li>Collaborate with cross-functional teams to gather relevant financial data, ensure accuracy, and develop comprehensive financial models focused on revenue growth and cost optimization.</li><li>Analyze key performance indicators of the business against plan to support management’s use of data-based decision making.</li><li>Monitor and evaluate financial performance against targets, identifying risks and opportunities for improvement.</li><li>Support the development of financial strategies and initiatives in alignment with the organization’s goals.</li><li>Stay updated on emerging tech industry trends, regulatory changes, and assess the potential impact on profitability.</li><li>Provide proactive business analysis and support ad hoc requests as required.</li></ul>Qualifications<ul><li>Post-secondary degree in Finance, Accounting, Economics, or related field.</li><li>CFA designation or an MBA is an asset.</li><li>3-5 years proven experience in an FP&amp;A role with a solid understanding of financial and management reporting.</li><li>Strong data management and dashboard modeling skills with advanced Excel knowledge and experience with data visualization tools such as Power BI, Tableau, or similar software.</li><li>Previous experience with ERP &amp; planning software, including Oracle EPM would be an asset.</li><li>Proficiency in data analysis and data manipulation and experience working with large data sets would be an asset.</li><li>Knowledge of computer programming languages would be an asset.</li><li>Advanced analytical and problem-solving skills with ability to connect issues and work proactively toward a resolution with multiple stakeholders.</li><li>Exceptional written and verbal communication skills and ability to present findings/analysis and ideas in a clear and concise manner.</li><li>Demonstrated strong work ethic with the ability to work independently and in a collaborative team environment as required.</li></ul> About LodgeLinkLodgeLink, a Black Diamond Group company headquartered in Calgary, Alberta, Canada is more than just a digital marketplace and ecosystem for crew travel; we’re a caring tech company on a mission to transform workforce travel. Our digital platform is the key to unlocking seamless solutions for finding, booking, and managing crew travel and accommodation needs. Powered by a growing network of hotel and lodge partners, we address the unique challenges of crew travel, applying technology to streamline the entire process from booking to management, payments, and cost reporting. At LodgeLink, we're not just saving our customers time and money; we're changing the future of workforce (crew) travel – for the better.United by our vision to be THE ecosystem for workforce travel, our values reflect our commitment to collaboration, agility, dependability, inventiveness, and audacity. As a diverse and inclusive team, we come together, sharing ideas, building disruptive technology, and tackling complex problems. Our relentless pursuit to deliver value and superior customer experiences is inspired by a collective passion to ‘Create A Better Way’ for all.At LodgeLink, we're seeking exceptional team players with an entrepreneurial spirit to contribute to our rapid growth. If you crave a career, not just a job, we could be the perfect fit. &nbsp;LodgeLink Total Rewards |&nbsp;Caring for our team is a priority, and we’re pleased to provide these benefits:&nbsp;&nbsp;<ul><li>Building a diverse and inclusive team, supporting career growth and development.</li><li>Competitive base salaries.</li><li>Share Appreciation Rights program for salaried employees.</li><li>Paid vacation days and sick days.</li><li>An employee charitable donation program.</li><li>Hotel and travel discounts.</li><li>Comprehensive benefits package including extended health, vision, dental, Health Spending Account, TeleDoc, Employee Assistance Program, Life, Long-term Disability, AD&amp;D, and Critical Illness Insurance.</li><li>Located in beautiful Eau Claire in downtown Calgary, within a 5-minute walk to Prince’s Island Park<ul><li>Company-hosted events, and a game room.</li><li>Ability to join our Social Club and join colleagues for fun events such as golf, bowling, curling, stampede events and more.</li><li>Free access to the Aspen Properties Fitness Centers.</li></ul></li></ul> LodgeLink is a Black Diamond Group company. Learn more: <a href="http://www.lodgelink.com" target="_blank">www.lodgelink.com</a>Black Diamond Group is a publicly traded company with 20 years of experience in modular space and workforce solutions, and operations across Canada, the United States, and Australia. Learn more: <a href="http://www.blackdiamondgroup.com/" target="_blank">www.blackdiamondgroup.com</a>We are an Equal Opportunity Employer Black Diamond Group is committed to diversity, equal opportunity and ensuring that our employees can thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability, or any other legally protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.

Senior Financial Analyst

Black Diamond Group owns and operates a portfolio of businesses specializing in modular buildings and remote and temporary workforce housing solutions, along with a digital marketplace for business-to-business crew travel management. We create value by providing differentiated solutions. We believe each customer and each project is unique and that we can tailor a combination of products and services that deliver an enhanced outcome. Our Way is to Create a Better Way – this is our challenge, our call to action, our why! We believe that a clear strategic vision, with measurable objectives, along with disciplined accountability and data-based decision-making leads to successful outcomes. When we couple this approach with our values-driven, collaborative, safety conscious culture, we achieve top decile performance, deliver results, and have fun while doing it! We offer careers, not jobs, and we strive for an environment where the best people come to work and feel rewarded for their contributions. We are a team of the best and the brightest in industry, and since our inception, we have led with a people-first approach. We give our employees ample opportunity to pursue their interests and passions and support them as their careers progress. We have a full-time position for a Project Manager, Enterprise Resource Planning in Langley, BC. The project manager will focus initially on ERP (Enterprise Resource Planning) implementations with the potential to take on different and exciting projects beyond the ERP due to future opportunities and demands of the business. The scope of the ERP project includes all of Black Diamond’s business units, departments, and locations. Reporting to the EVP &amp; CIO or designate, the Project Manager will manage the transition of our legacy Enterprise Resource Planning (ERP) System to a cloud ERP Solution, encompassing numerous integrations into the new ERP and the ultimate decommissioning of the existing ERP. This is a major project and an exciting opportunity for a high-caliber ERP Project Manager who has extensive experience in managing high profile ERP projects. The Project Manager will ensure that all project requirements, resources, costs, and schedules are on track and manage all aspects of the project. This role provides the individual with great exposure to Black Diamond Groups’ business and requires someone who is up for a challenge. They will have extensive experience in monitoring and managing project progress, managing issues and risks, and implementing changes where necessary. They will be proficient in providing strategic advice and in preparing and delivering reports to the Executive Leadership team. Duties and Responsibilities:<ul><li>Understand project business cases and execute in alignment with the goals and objectives outlined therein</li><li>Build, manage, lead, and inspire a high-performance multidisciplinary team to deliver high quality, customer focused outcomes</li><li>Engage and communicate with key stakeholders to provide project progress updates, drive decisions and issue resolutions</li><li>Coordinate with the project steering committee and ensure communication is appropriate to build awareness of the project and cultural change management across the organization</li><li>Manage schedules, budgets, and overall project organization to ensure requirements and projectdelivery dates are clearly communicated, understood, and executed upon</li><li>Actively monitor project risks and scope to foresee and identify potential problems and proactively work with project teams to identify solutions to address them in advance</li><li>Manage senior stakeholders in a complex operating environment</li></ul> Qualifications:<ul><li>Bachelor’s degree in engineering, computer science, business, or a related field</li><li>Minimum 8 years of dedicated project management experience, preferably with IT projects</li><li>Strong understanding of formal project management methodologies; Project Management Professional (PMP) designation considered an asset</li><li>Proven track record of delivering projects on time, on budget and within scope</li><li>Experience seeing projects through their full life cycle</li><li>Minimum 3 full cycle large ERP implementation projects completed as the main/sole Project Manager</li><li>Proven track record of delivery as a Project Manager on ERP software projects, preferably leading major ERP transition and/or ERP migration Projects</li><li>Demonstrated change management skills (leading and managing organizational change projects)</li><li>Ability to work with large scale ERP projects with Tier 1 ERP solutions (Oracle, SAP, Microsoft, etc.) or Tier 2 ERP solutions (NetSuite)</li><li>Very strong visual presentation, verbal, and written communication skills along with the ability to articulate complex ideas in easy-to-understand business terms to all levels of management and staff</li><li>An ability to interact in both functional and technical areas</li><li>Attention to detail and willingness to get involved and be hands on, to ensure smooth delivery of the project</li><li>Strong organizational skills and sense of priorities</li><li>Demonstrated ability to manage vendors</li><li>Experience with project management software, including MS Project and MS Planner</li></ul> For more information, please visit <a href="http://www.BlackDiamondGroup.com" target="_blank">www.BlackDiamondGroup.com</a> We are an Equal Opportunity Employer Black Diamond Group Limited is committed to diversity, equal opportunity and ensuring that our employees have the ability to thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability or any other legally-protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.

Project Manager, ERP

Black Diamond Group owns and operates a portfolio of businesses specializing in modular buildings and remote and temporary workforce housing solutions, along with a digital marketplace for business-to-business crew travel management. We create value by providing differentiated solutions. We believe each customer and each project is unique and that we can tailor a combination of products and services that deliver an enhanced outcome. Our Way is to Create a Better Way – this is our challenge, our call to action, our why! We believe that a clear strategic vision, with measurable objectives, along with disciplined accountability and data-based decision-making leads to successful outcomes. When we couple this approach with our values-driven, collaborative, safety conscious culture, we achieve top decile performance, deliver results, and have fun while doing it! We offer careers, not jobs, and we strive for an environment where the best people come to work and feel rewarded for their contributions. We are a team of the best and the brightest in industry, and since our inception, we have led with a people-first approach. We give our employees ample opportunity to pursue their interests and passions and support them as their careers progress. We have a full-time position for a Project Manager, Enterprise Resource Planning in Stoney Creek, Ontario. The project manager will focus initially on ERP (Enterprise Resource Planning) implementations with the potential to take on different and exciting projects beyond the ERP due to future opportunities and demands of the business. The scope of the ERP project includes all of Black Diamond’s business units, departments, and locations. Reporting to the EVP &amp; CIO or designate, the Project Manager will manage the transition of our legacy Enterprise Resource Planning (ERP) System to a cloud ERP Solution, encompassing numerous integrations into the new ERP and the ultimate decommissioning of the existing ERP. This is a major project and an exciting opportunity for a high-caliber ERP Project Manager who has extensive experience in managing high profile ERP projects. The Project Manager will ensure that all project requirements, resources, costs, and schedules are on track and manage all aspects of the project. This role provides the individual with great exposure to Black Diamond Groups’ business and requires someone who is up for a challenge. They will have extensive experience in monitoring and managing project progress, managing issues and risks, and implementing changes where necessary. They will be proficient in providing strategic advice and in preparing and delivering reports to the Executive Leadership team. Duties and Responsibilities:<ul><li>Understand project business cases and execute in alignment with the goals and objectives outlined therein</li><li>Build, manage, lead, and inspire a high-performance multidisciplinary team to deliver high quality, customer focused outcomes</li><li>Engage and communicate with key stakeholders to provide project progress updates, drive decisions and issue resolutions</li><li>Coordinate with the project steering committee and ensure communication is appropriate to build awareness of the project and cultural change management across the organization</li><li>Manage schedules, budgets, and overall project organization to ensure requirements and projectdelivery dates are clearly communicated, understood, and executed upon</li><li>Actively monitor project risks and scope to foresee and identify potential problems and proactively work with project teams to identify solutions to address them in advance</li><li>Manage senior stakeholders in a complex operating environment</li></ul> Qualifications:<ul><li>Bachelor’s degree in engineering, computer science, business, or a related field</li><li>Minimum 8 years of dedicated project management experience, preferably with IT projects</li><li>Strong understanding of formal project management methodologies; Project Management Professional (PMP) designation considered an asset</li><li>Proven track record of delivering projects on time, on budget and within scope</li><li>Experience seeing projects through their full life cycle</li><li>Minimum 3 full cycle large ERP implementation projects completed as the main/sole Project Manager</li><li>Proven track record of delivery as a Project Manager on ERP software projects, preferably leading major ERP transition and/or ERP migration Projects</li><li>Demonstrated change management skills (leading and managing organizational change projects)</li><li>Ability to work with large scale ERP projects with Tier 1 ERP solutions (Oracle, SAP, Microsoft, etc.) or Tier 2 ERP solutions (NetSuite)</li><li>Very strong visual presentation, verbal, and written communication skills along with the ability to articulate complex ideas in easy-to-understand business terms to all levels of management and staff</li><li>An ability to interact in both functional and technical areas</li><li>Attention to detail and willingness to get involved and be hands on, to ensure smooth delivery of the project</li><li>Strong organizational skills and sense of priorities</li><li>Demonstrated ability to manage vendors</li><li>Experience with project management software, including MS Project and MS Planner</li></ul> For more information, please visit <a href="http://www.BlackDiamondGroup.com" target="_blank">www.BlackDiamondGroup.com</a> We are an Equal Opportunity Employer Black Diamond Group Limited is committed to diversity, equal opportunity and ensuring that our employees have the ability to thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability or any other legally-protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.

Black Diamond Group owns and operates a portfolio of businesses specializing in modular buildings and remote and temporary workforce housing solutions, along with a digital marketplace for business-to-business crew travel management. We create value by providing differentiated solutions. We believe each customer and each project is unique and that we can tailor a combination of products and services that deliver an enhanced outcome. Our Way is to Create a Better Way – this is our challenge, our call to action, our why! We believe that a clear strategic vision, with measurable objectives, along with disciplined accountability and data-based decision-making leads to successful outcomes. When we couple this approach with our values-driven, collaborative, safety conscious culture, we achieve top decile performance, deliver results, and have fun while doing it! We offer careers, not jobs, and we strive for an environment where the best people come to work and feel rewarded for their contributions. We are a team of the best and the brightest in industry, and since our inception, we have led with a people-first approach. We give our employees ample opportunity to pursue their interests and passions and support them as their careers progress. We have a full-time position for a Project Manager, Enterprise Resource Planning in Calgary, Alberta. The project manager will focus initially on ERP (Enterprise Resource Planning) implementations with the potential to take on different and exciting projects beyond the ERP due to future opportunities and demands of the business. The scope of the ERP project includes all of Black Diamond’s business units, departments, and locations. Reporting to the EVP &amp; CIO or designate, the Project Manager will manage the transition of our legacy Enterprise Resource Planning (ERP) System to a cloud ERP Solution, encompassing numerous integrations into the new ERP and the ultimate decommissioning of the existing ERP. This is a major project and an exciting opportunity for a high-caliber ERP Project Manager who has extensive experience in managing high profile ERP projects. The Project Manager will ensure that all project requirements, resources, costs, and schedules are on track and manage all aspects of the project. This role provides the individual with great exposure to Black Diamond Groups’ business and requires someone who is up for a challenge. They will have extensive experience in monitoring and managing project progress, managing issues and risks, and implementing changes where necessary. They will be proficient in providing strategic advice and in preparing and delivering reports to the Executive Leadership team. Duties and Responsibilities:<ul><li>Understand project business cases and execute in alignment with the goals and objectives outlined therein</li><li>Build, manage, lead, and inspire a high-performance multidisciplinary team to deliver high quality, customer focused outcomes</li><li>Engage and communicate with key stakeholders to provide project progress updates, drive decisions and issue resolutions</li><li>Coordinate with the project steering committee and ensure communication is appropriate to build awareness of the project and cultural change management across the organization</li><li>Manage schedules, budgets, and overall project organization to ensure requirements and projectdelivery dates are clearly communicated, understood, and executed upon</li><li>Actively monitor project risks and scope to foresee and identify potential problems and proactively work with project teams to identify solutions to address them in advance</li><li>Manage senior stakeholders in a complex operating environment</li></ul> Qualifications:<ul><li>Bachelor’s degree in engineering, computer science, business, or a related field</li><li>Minimum 8 years of dedicated project management experience, preferably with IT projects</li><li>Strong understanding of formal project management methodologies; Project Management Professional (PMP) designation considered an asset</li><li>Proven track record of delivering projects on time, on budget and within scope</li><li>Experience seeing projects through their full life cycle</li><li>Minimum 3 full cycle large ERP implementation projects completed as the main/sole Project Manager</li><li>Proven track record of delivery as a Project Manager on ERP software projects, preferably leading major ERP transition and/or ERP migration Projects</li><li>Demonstrated change management skills (leading and managing organizational change projects)</li><li>Ability to work with large scale ERP projects with Tier 1 ERP solutions (Oracle, SAP, Microsoft, etc.) or Tier 2 ERP solutions (NetSuite)</li><li>Very strong visual presentation, verbal, and written communication skills along with the ability to articulate complex ideas in easy-to-understand business terms to all levels of management and staff</li><li>An ability to interact in both functional and technical areas</li><li>Attention to detail and willingness to get involved and be hands on, to ensure smooth delivery of the project</li><li>Strong organizational skills and sense of priorities</li><li>Demonstrated ability to manage vendors</li><li>Experience with project management software, including MS Project and MS Planner</li></ul> For more information, please visit <a href="http://www.BlackDiamondGroup.com" target="_blank">www.BlackDiamondGroup.com</a> We are an Equal Opportunity Employer Black Diamond Group Limited is committed to diversity, equal opportunity and ensuring that our employees have the ability to thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability or any other legally-protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.

Black Diamond Group owns and operates a portfolio of businesses specializing in modular buildings and remote and temporary workforce housing solutions, along with a digital marketplace for business-to-business crew travel management. We create value by providing differentiated solutions. We believe each customer and each project is unique and that we can tailor a combination of products and services that deliver an enhanced outcome. Our Way is to Create a Better Way – this is our challenge, our call to action, our why!We believe that a clear strategic vision, with measurable objectives, along with disciplined accountability and data-based decision-making leads to successful outcomes. When we couple this approach with our values-driven, collaborative, safety conscious culture, we achieve top decile performance, deliver results, and have fun while doing it!We offer careers, not jobs, and we strive for an environment where the best people come to work and feel rewarded for their contributions. We are a team of the best and the brightest in industry, and since our inception, we have led with a people-first approach. We give our employees ample opportunity to pursue their interests and passions and support them as their careers progress.BOXX Modular (Canada), a business of Black Diamond Group, rents, leases and sells temporary and permanent modular buildings, including standard buildings ready for immediate delivery and custom-designed solutions. We work with our customers to design and deliver customized solutions, and provide additional services such as delivery and installation, furniture rentals and other add-ons.BOXX Modular is hiring for a Mobile Construction Technician for our Stoney Creek, Ontario branch.The Service Technician is an essential role within the BOXX Modular branch. This candidate will be responsible primarily for the maintenance and repair of units while on the customer’s jobsite performing as needed Service calls that are requested by customers. The ideal candidate will be a well rounded general contractor or handyman, with experience in areas such as flooring, window, wall, door, exterior siding repair as well as some experience in plumbing.Working hours are Monday-Friday, 8 hours per day with occasional overtime.Responsibilities<ul><li>Operate and maintain service trucks and equipment</li><li>Maintain accurate records of service performed and parts used</li><li>Communicate effectively with customers regarding service needs and options</li><li>Provide exceptional customer service and ensure customer satisfaction</li><li>Adhere to safety protocols and regulations at all times</li><li>Providing on time service for customers as repairs are needed to ensure customer satisfaction and maintaining high customer service levels.</li><li>Ability to travel to jobsite.</li><li>Assess repair needed and troubleshoot to repair at time of service call if possible.</li><li>Discuss repair with customer in a professional manner.</li><li>Communicate repair back to office so that proper billing and accounting can be completed.</li><li>Accurately track labours hours and all materials used from inventory while on the road.</li><li>Follow all customer jobsite Health &amp; Safety protocols as well as always adhering to Boxx Modular Health &amp; Safety guidelines and regulations.</li><li>Clean and maintain work area before leaving site.</li><li>Do required vehicle inspections on Service truck.</li><li>Maintain organized, stocked and clean Service truck.</li><li>Operate truck safely per Boxx Modular guidelines.</li><li>Maintenance, repair, cleaning and care of equipment in BOXX Modular yard when not on the road performing Service calls.</li></ul>Qualifications<ul><li>General knowledge of all trades, including plumbing, carpentry general contracting duties</li><li>Knowledge of the use of hand tools and measuring devices</li><li>Knowledge of the use of electrical/electronic diagnostic tools/measurements</li><li>Excellent diagnostic and troubleshooting skills</li><li>Solid interpersonal and communication skills</li><li>High level of comfort using computers daily to complete job</li><li>Results oriented</li><li>Fall protection, First Aid Certification and WHMIS an asset</li><li>Able to pass a pre-employment criminal records check and Drug and Alcohol Testing including THC</li><li>Valid drivers license with clean driving record</li></ul>Physical Requirements<ul><li>Must stand for long periods, with frequent lifting up to 75lbs</li><li>Able to work in all weather conditions (outdoors)</li></ul>We are an Equal Opportunity Employer&nbsp;Black Diamond Group Limited is committed to diversity, equal opportunity and ensuring that our employees have the ability to thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability or any other legally-protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.For more information about Black Diamond Group, please visit <a href="http://www.blackdiamondgroup.com/" target="_blank">www.BlackDiamondGroup.com</a>

Mobile Construction Technician

Black Diamond Group owns and operates a portfolio of businesses specializing in modular buildings and remote and temporary workforce housing solutions, along with a digital marketplace for business-to-business crew travel management. We create value by providing differentiated solutions. We believe each customer and each project is unique and that we can tailor a combination of products and services that deliver an enhanced outcome.&nbsp;Our Way is to Create a Better Way –&nbsp;this is our challenge, our call to action, our why!We believe that a clear strategic vision, with measurable objectives, along with disciplined accountability and data-based decision-making leads to successful outcomes. When we couple this approach with our values-driven, collaborative, safety conscious culture, we achieve top decile performance, deliver results, and have fun while doing it!We offer careers, not jobs, and we strive for an environment where the best people come to work and feel rewarded for their contributions. We are a team of the best and the brightest in industry, and since our inception, we have led with a people-first approach. We give our employees ample opportunity to pursue their interests and passions and support them as their careers progress.Black Diamond Group has a&nbsp; full-time position for an IT Service Desk Support Analyst in Calgary, AB (in office).Reporting to the Manager, IT Operations, Support, Security &amp; Technology, the successful candidate will be responsible for the tracking, documenting, and completion of internal User requests and issues with Black Diamond’s hardware and software infrastructure. This is an end-user interactive role, requiring a friendly helpful attitude and excellent communication skills. This position is also responsible for supporting project initiatives to accomplish corporate goals within our IT business software applications catalog. &nbsp;Duties &amp; Responsibilities:&nbsp;Manage, coordinate and resolve incidents as quickly as possible&nbsp;Service Desk - receiving technical support calls and troubleshooting/resolving User IT issues&nbsp;Investigation/troubleshooting, completion of and providing clear solutions to user support requests.&nbsp;Creation and maintenance of User accounts in the system&nbsp;Imaging and configuring laptops&nbsp;Assisting Users with laptop migrations&nbsp;Consult with peers on technical issues pertaining to all systems and applications&nbsp;Ensure all incidents are logged within Service Desk Incident Management Database&nbsp;Audit Incident Management Database to ensure all Incidents are being logged and categorized accurately&nbsp;Manage and administer access control security devices&nbsp;Monitor for policy violations and incidents&nbsp;Assist with security audits when requested&nbsp;Assist with security testing when requested&nbsp;Maintain high level of customer satisfaction&nbsp;Provide appropriate communications and care for long running incidents as needed&nbsp;Provide recommendations and assist with actions to improve Service Delivery program as requested&nbsp;Act as a liaison between customer, Infrastructure and Applications teams to support them in jointly resolving incidents&nbsp;&nbsp;Identify needs related to training, documentation and technical issues&nbsp;Assist with other tasks as directed by the Operations, Support, Security and Technology Management Team&nbsp;Triage and potential escalation to other technical support team members&nbsp;Supports integration and management of change across the organization&nbsp;Must maintain a professional image and be able to model accountability and integrity&nbsp;Maintaining technical software applications&nbsp;Contribute to Help Desk improvements&nbsp;Other duties as required &nbsp;Qualifications:&nbsp;Computer Science Degree or diploma with demonstrated experience&nbsp;Minimum 2 years supporting networks, storage, computers and peripherals in a corporate environment&nbsp;Proficient in Microsoft Office Suite specifically in Outlook, Excel and Word&nbsp;Experience working with Office365 administration is an asset&nbsp;A passion for computers&nbsp;Must be a quick learner&nbsp;Must have a customer first attitude and excellent communications skills&nbsp;Must be fluent in English both oral and written&nbsp;Must be able to set priorities and multitask&nbsp;Keen attention to detail and accuracy&nbsp;Ability to work well independently and in a team environment&nbsp;Physical Requirements&nbsp;Office/desk environment — must be able to sit for prolonged periods of time in front of computer screens&nbsp;Crawling under desks, reaching, connecting cables to live electrical outlets and equipment&nbsp;Lift up to 50 lbs.&nbsp; For more information, please visit <a href="http://www.blackdiamondgroup.com/" target="_blank">www.BlackDiamondGroup.com</a>&nbsp;We are an Equal Opportunity EmployerBlack Diamond Group Limited is committed to diversity, equal opportunity and ensuring that our employees have the ability to thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability or any other legally-protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.

Service Desk Support Analyst

Black Diamond Group owns and operates a portfolio of businesses specializing in modular buildings and remote and temporary workforce housing solutions, along with a digital marketplace for business-to-business crew travel management. We create value by providing differentiated solutions. We believe each customer and each project is unique and that we can tailor a combination of products and services that deliver an enhanced outcome. Our Way is to Create a Better Way – this is our challenge, our call to action, our why!We believe that a clear strategic vision, with measurable objectives, along with disciplined accountability and data-based decision-making leads to successful outcomes. When we couple this approach with our values-driven, collaborative, safety conscious culture, we achieve top decile performance, deliver results, and have fun while doing it!We offer careers, not jobs, and we strive for an environment where the best people come to work and feel rewarded for their contributions. We are a team of the best and the brightest in industry, and since our inception, we have led with a people-first approach. We give our employees ample opportunity to pursue their interests and passions and support them as their careers progress.BOXX Modular (Canada), a business of Black Diamond Group, rents, leases and sells temporary and permanent modular buildings, including standard buildings ready for immediate delivery and custom-designed solutions. We work with our customers to design and deliver customized solutions, and provide additional services such as delivery and installation, furniture rentals and other add-ons.BOXX Modular is hiring for an Outside Sales Representative for our Stoney Creek, Ontario branch.The Sales Representative is responsible for meeting and/or exceeding established sales goals and targets to increase revenue and profit for their operating division and the company. They are also responsible for the general management and maximization of margin percentage, for all their accounts within a defined geographic region.&nbsp;Responsibilities<ul><li>Identify, call on and build strong relationships with key customers in construction, energy, education, mining, government, military, healthcare, etc. and position BOXX Modular as a preferred vendor</li><li>Actively research and identify new business to solicit by scanning industry journals or reports, networking, cold calls and other means to meet or exceed sales targets</li><li>Handle incoming sales calls and walk-in business in the event there is not an Inside Sales Representative at that branch</li><li>Build and demonstrate product knowledge on products and key competitive product lines in order to effectively position products. Use this product knowledge to provide technical sales and service support to customers within the territory</li><li>Respond, evaluate, document, and resolve all product inquiries and issues in a timely manner</li><li>Obtain proper approval for sales and rental contracts</li><li>Prepare quotations and contracts that are competitive and satisfy the client’s requirements, while adhering to the Company’s pricing, credit, and payment policies</li><li>Provide timely, written and verbal communication on competitive activities, market conditions, and competitor activities</li><li>Track and communicate sales and rentals relative to target to Branch Sales Manager, including: maintaining up-to-date profiles of key customers, sales and rental contract documentation into Salesforce CRM</li><li>Completing daily sales paperwork, contract documentation, and maintaining proper files on all leads and projects</li><li>Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaints</li><li>Follow up on collection of payment from customers</li><li>Manage, track and submit operational and business development expenditures to Branch Manager in a timely fashion</li></ul>Qualifications<ul><li>Completion of post-secondary school, with a preferred specialization in Sales and Marketing is preferred</li><li>Minimum 5-7&nbsp;years selling to the following industries: construction, education, energy, government/military sales experience is required</li><li>Rental sales experience a strong asset</li><li>Strong full cycle sales development skills (deals can range from 1 week to 1 year in duration)</li><li>Experience in the Modular Structures industry a strong asset</li><li>Proven success with making sales and relationship building</li><li>Thrives in a growing, changing, and dynamic work environment</li><li>Strong verbal and written communication skills</li><li>Demonstrate proactivity, flexibility, business acumen, and self-direction</li><li>Proficiency in Microsoft office suite and CRM software (Salesforce)</li><li>Valid driver’s license would be required</li></ul>We are an Equal Opportunity Employer&nbsp;Black Diamond Group Limited is committed to diversity, equal opportunity and ensuring that our employees have the ability to thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability or any other legally-protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.For more information about Black Diamond Group, please visit <a href="http://www.blackdiamondgroup.com/" target="_blank">www.BlackDiamondGroup.com</a>

Outside Sales Representative

Black Diamond Group owns and operates a portfolio of businesses specializing in modular buildings and remote and temporary workforce housing solutions, along with a digital marketplace for business-to-business crew travel management. We create value by providing differentiated solutions. We believe each customer and each project is unique and that we can tailor a combination of products and services that deliver an enhanced outcome. Our Way is to Create a Better Way – this is our challenge, our call to action, our why!We believe that a clear strategic vision, with measurable objectives, along with disciplined accountability and data-based decision-making leads to successful outcomes. When we couple this approach with our values-driven, collaborative, safety conscious culture, we achieve top decile performance, deliver results, and have fun while doing it!We offer careers, not jobs, and we strive for an environment where the best people come to work and feel rewarded for their contributions. We are a team of the best and the brightest in industry, and since our inception, we have led with a people-first approach. We give our employees ample opportunity to pursue their interests and passions and support them as their careers progress.We have a fulltime position for a Field Service Technician in Grande Prairie, Alberta.Reporting to the Field Superintendent, the Field Service Technician is responsible for maintaining and repairing our equipment while delivering first-class customer service. The expectations for fast and professional service will be the highest as you will be the face-to-face representative and contact with our customers in the field.The ideal candidate will have a variety of maintenance and repair skills related to buildings, from carpentry (no certification required) to basic plumbing and electrical. They will also have excellent communication and customer service skills, with the ability to work within a team and independently. Previous camp/modular building maintenance and repair experience is a strong asset.Duties &amp; ResponsibilitiesMaintenance &amp; Repair:<ul><li>Perform maintenance and repairs on our rental fleet – includes surface rental and accommodation equipment both in our yard and on customer sites, including:<ul><li>Set up and tear out of camps, well sites, and sleepers</li><li>Plumbing repairs</li><li>Heating and HVAC repairs</li><li>Electrical repairs</li><li>Carpentry repairs</li><li>Finishing work</li><li>Satellite wiring and set up</li><li>Oil changes and servicing of Generators and other mechanical equipment</li></ul></li><li>Operating heavy Equipment In the yard</li><li>Track all tools assigned to the company truck</li><li>Track rental equipment using computer programs</li><li>Ensure the truck assigned is clean and in working order</li><li>Complete appropriate paperwork related to assigned work</li><li>Document and upload all safety work</li><li>Follow all Black Diamond’s policies and procedures, including safety policies</li><li>Maintain a clean and safe work environment</li><li>Other duties as required</li></ul>Qualifications<ul><li>Must have valid H2S, Standard First Aid, &amp; Fall Arrest</li><li>Self-motivated, and high attention to detail</li><li>Must have valid non-GDL driver’s license and be able to provide a satisfactory driver abstract</li><li>Must be able to pass pre-employment and site access drug tests when required</li><li>Previous camp/modular building maintenance experience and technical ability to carry out work orders</li><li>Mechanical Skills are an asset</li><li>Knowledge of and capability to complete tasks relating to general painting, plumbing, carpentry, electrical, heating systems, and site maintenance.</li><li>Knowledge of safety regulations and best practices.</li><li>An ability to communicate professionally with clients, staff, and management.</li></ul>Working Conditions<ul><li>Working inside and outside in all weather conditions</li><li>Frequent travel to customer sites</li></ul>Physical Requirements<ul><li>Must be able to lift up to 50 pounds</li><li>Able to work outdoors in all weather conditions</li><li>Must be able to complete physically demanding duties, including but not limited to standing for long periods, repetitive movement, and lifting</li><li>Working at heights required for repair work</li></ul>We are an Equal Opportunity Employer&nbsp;Black Diamond Group Limited is committed to diversity, equal opportunity and ensuring that our employees have the ability to thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability or any other legally-protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.

Field Service Technician

LodgeLink is seeking&nbsp;a&nbsp;Part -time (25-30 hours/week) Customer Service Representative&nbsp;to join our Customer Experience Team.&nbsp;Reporting to the Supervisor, Customer Experience, the&nbsp;Customer Service Representative&nbsp;is a remote work from home position in Canada, with occasional travel to our head office in Calgary, Alberta for special events and training. &nbsp;This role pays a starting wage of $17-$19 per hour, depending on experience.The ideal candidate will be collaborative, dependable, inventive, smart, decisive, able to build strong relationships across the company, identify issues and opportunities. They will embrace LodgeLink’s audaciousness and can operate in an agile environment.Responsibilities<ul><li>Assist customers with reservations (book, cancel, change, create account) via email, phone, and chat support</li><li>Deliver favorable customer support using customer support tools and personal product knowledge</li><li>Helping to resolve customer issues and interact with customers in a way that engages, and enhances interactions/relationship with LodgeLink</li><li>Communicating with both customers and suppliers. Engage with suppliers to enhance customer experience</li><li>Provide value by asking questions to better understand customer needs to showcase benefits</li><li>Escalate concerns, track patterns in issues and opportunities to improve customer experience.</li><li>Create, prepare for review, and publish new property listings to LodgeLink.com, ensuring accurate, brand-aligned, well written and visually appealing representation of each property</li><li>Organize and manage all web content and assets (photos, etc.) for ease of access and reference</li><li>Celebrating successes by sharing stories with the team.</li></ul>Qualifications<ul><li>Available for shifts between the hours of 7:00 am – 11:00 pm (no overnights). Please note: We offer flexibility, advanced scheduling and work with our staff to do our best to accommodate their schedules. &nbsp;</li><li>Experience in the hospitality industry is strongly preferred</li><li>Exceptional verbal and written communication skills, to teach or explain how to use LodgeLink, or clearly articulate how to resolve an issue, and to create and edit content for website use</li><li>Exceptional attention to detail and organizational skills to action and maintain accurate customer bookings and tickets, and manage customer and supplier information</li><li>Intermediate computer skills and knowledge of Excel and other Microsoft Office applications</li><li>Experience working with reservation systems and help desk technology, SharePoint, Salesforce, and Adobe InDesign (Photoshop) is an asset</li><li>Thorough understanding of hospitality, remote accommodations industry, and potential clientele needs and crew requirements an asset</li></ul>About LodgeLinkLodgeLink, a Black Diamond Group company headquartered in Calgary, Alberta, Canada is more than just a digital marketplace and ecosystem for crew travel; we’re a caring tech company on a mission to transform workforce travel. Our digital platform is the key to unlocking seamless solutions for finding, booking, and managing crew travel and accommodation needs. Powered by a growing network of hotel and lodge partners, we address the unique challenges of crew travel, applying technology to streamline the entire process from booking to management, payments, and cost reporting. At LodgeLink, we're not just saving our customers time and money; we're changing the future of workforce (crew) travel – for the better.United by our vision to be THE ecosystem for workforce travel, our values reflect our commitment to collaboration, agility, dependability, inventiveness, and audacity. As a diverse and inclusive team, we come together, sharing ideas, building disruptive technology, and tackling complex problems. Our relentless pursuit to deliver value and superior customer experiences is inspired by a collective passion to ‘Create A Better Way’&nbsp;for all.At LodgeLink, we're seeking exceptional team players with an entrepreneurial spirit to contribute to our rapid growth. If you crave a career, not just a job, we could be the perfect fit. &nbsp;We are an Equal Opportunity Employer LodgeLink is a Black Diamond Group company. Learn more: <a href="http://www.lodgelink.com" target="_blank">www.lodgelink.com</a>Black Diamond Group is a publicly traded company with 20 years of experience in modular space and workforce solutions, and operations across Canada, the United States, and Australia. Learn more: <a href="http://www.blackdiamondgroup.com" target="_blank">www.blackdiamondgroup.com</a>Black Diamond Group is committed to diversity, equal opportunity and ensuring that our employees can thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability, or any other legally protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.

Customer Service Representative

Black Diamond Group owns and operates a portfolio of businesses specializing in modular buildings and remote and temporary workforce housing solutions, along with a digital marketplace for business-to-business crew travel management. We create value by providing differentiated solutions. We believe each customer and each project is unique and that we can tailor a combination of products and services that deliver an enhanced outcome. Our Way is to Create a Better Way – this is our challenge, our call to action, our why! We believe that a clear strategic vision, with measurable objectives, along with disciplined accountability and data-based decision-making leads to successful outcomes. When we couple this approach with our values-driven, collaborative, safety conscious culture, we achieve top decile performance, deliver results, and have fun while doing it! We offer careers, not jobs, and we strive for an environment where the best people come to work and feel rewarded for their contributions. We are a team of the best and the brightest in industry, and since our inception, we have led with a people-first approach. We give our employees ample opportunity to pursue their interests and passions and support them as their careers progress. We have a full-time position for Operations Accounting Analyst, Calgary Alberta.Reporting to the Operations Controller, the Operations Accounting Analyst will support the Modular Space Solutions (MSS) Business Unit.&nbsp;&nbsp; The Operations Accounting Analyst is accountable for providing Business Unit accounting functions, detailed analysis, reporting, audits, and budget &amp; forecasts.&nbsp;The successful candidate is a collaborative team player with a keen eye for detail and solid judgment to plan and accomplish goals, perform a variety of tasks and train and support the Business Unit. This position offers variety and the opportunity to provide feedback and ideas in driving innovation and process improvement.&nbsp;Duties and Responsibilities&nbsp;<ul><li>Complete accounting functions including ensuring month-end accounting processes are followed and results comply with the company’s accounting policies;</li><li>Conduct analytical review of business unit performance and results to budget, for monthly management reporting, forecasting, accruals and actuals;</li><li>Review and analyze business unit financial forecasting including income statement, capital and cash flows</li><li>Upload accruals and journal entries in SAP for posting;</li><li>Prepare and evaluate financial operating reports and present findings;</li><li>Participate in partnership audits as required by stakeholders which includes intercompany, interdivisional and Joint Venture elimination processes;</li><li>Participate in the &nbsp;preparation of budget &amp; forecasts;</li><li>Support management with accounting, tax, treasury and controls-related issues;</li><li>Assist in performing ad hoc analysis for internal reporting purposes;</li><li>Assist Corporate Financial Reporting, Corporate Accounting and external auditors for business unit audit requests and external reporting;</li><li>Ensuring proper adherence to all administrative and operational processes, procedures and policies in relation to assets; and</li><li>Regularly offers process improvement ideas, shares best practices and facilitates standardization among divisions; and</li><li>Other duties as required.</li></ul>Qualifications&nbsp;<ul><li>University Degree in Finance, Accounting or Commerce.</li><li>Professional accounting designation or working toward it in the next 12 to 24 months.</li><li>2+ years’ experience in accounting or an accounting-related role.</li><li>IFRS Accounting experience is an asset.</li><li>Extensive experience and understanding of accounting programs, ERP Systems and Microsoft Applications (Excel, Project, OneNote).</li><li>Demonstrated advanced skills in Microsoft Excel.</li><li>Excellent written and oral communication skills, capable of professional interaction with various levels of operations and other departments.</li><li>Works well under pressure with multiple concurrent deadlines.</li><li>Excellent analytical skills and takes initiative to solve problems.</li><li>Ability to work independently and as part of a team.</li></ul>We are an Equal Opportunity Employer Black Diamond Group is committed to diversity, equal opportunity and ensuring that our employees can thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability, or any other legally protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.

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