Insurance Account Manager, Small Enterprise Business

We’re looking for a Small Market Account Manager to service incoming new business requests while developing and maintaining relationships with both client and carrier representatives. The successful candidate will also oversee the renewal process of the existing business.

What You'll Do:

• Work closely with clients to deliver extraordinary value by identifying exposures, determining the appropriate solution and advising the client as to why the solution is the best fit
• Network within the local community by attending industry events, training, etc.
• Provide professional and prompt customer service including phone and email on new and existing client accounts, including client questions on topics such as coverage, billing, reporting of claims, audits, endorsements, cancellations, etc.
• Be the lead in maintaining positive, long-term relationships with the clients, insurance carrier representatives and NFP staff.
• Record all transactions accurately and in compliance with existing policies and procedures