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At Ensign, we are not just looking for anybody. Anybody can get a job anywhere. Our teams are made up of people who have each other’s back. Always. Who work harder, and smarter. Who take pride in a hard day’s work, and a job done right. Are resourceful. Can think on their feet. Who understand the buck stops here. Who understand what it means to Dig Deep®.Why Work for Us:<ul><li>Competitive industry wage</li><li>Single/family benefit package</li><li>Personal Protective Equipment (PPE) is supplied</li><li>Opportunity for training and career development</li></ul>What we are looking for:<ul><li>Recent well servicing rig experience working as a Floorhand, Derrickhand or Operator</li><li>Class 5 Driver’s License (without GDL)</li><li>Abstract with less than 6 demerits is required</li><li>Valid safety certificates required (H2S Alive, Common Safety Orientation (CSO), Standard First Aid etc.)</li><li>Applicants will be required to pass physical capacity test and an alcohol and drug test</li></ul>What you will be doing:<ul><li>Monitoring and maintaining proper well control characteristics</li><li>Guiding the pipe off the racking platform while tripping in and out of the hole</li><li>Rigging up pump, pump lines and accumulator lines properly</li><li>Assisting in cleaning and painting as required by the Operator/Rig Manager</li><li>Assisting in moving the rig, rigging up and rigging out.</li></ul>Other Accountabilities:<ul><li>Business Ethics – Understands fully Ensign’s ethics policy and its application in all business dealings including contractual agreements and contract negotiations</li><li>Business Policies - Understands and agrees to follow all of Ensign’s Policy and Directives and procedures as set forth in the Ensign Company Policy and Basic Directives Handbook for Employees</li><li>Certifications – Maintains technical and safety certifications required by company or government agencies; remains current on all OSHA, EUSD and other required training</li><li>Drug-free workplace - Conforms to a drug-free workplace, not be under the influence of mind-altering prescription or non-prescription drugs, including alcohol and other drugs of abuse.</li><li>Occupational Health and Safety – Understands fully the Ensign Health and Safety policy and self-responsibility for own health and safety at work; Demonstrates responsibility to avoid adversely affecting the health and safety of others through any act or omission<ul><li>Uses the correct protective clothing and equipment as provided by Ensign and guards against misuse or damage to such equipment</li><li>Reports any hazardous situations arising in the workplace that cannot be self-corrected, or injury incurred during the course of work, no matter how minor</li><li>Avoids injury resulting from manual handling tasks, by use of risk assessment, correct mechanical handling equipment and correct manual handling techniques</li></ul></li></ul>Ensign Energy Services Inc. is one of the world’s top land-based drilling and well servicing contractors, currently operating in Canada, the United States, Australia, and internationally. Our people are equipped with advanced technology, empowered by a culture of safety and innovation, and driven by a single-minded commitment to service. Through consistent performance, we deliver safe and reliable solutions, worldwide.

Well Servicing Crews

JOB SUMMARYFloorhands are primarily responsible for handling drilling equipment on the drilling rig floor and keeping the rig and location clean and orderly.SPECIFIC RESPONSIBILITIES AND ACCOUNTABILITIES<ul><li>Assists the other crewmembers in their duties, including maintenance and repair of rig equipment, and he/she is a general all-around worker on the rig. There are usually two Floorhands on a crew, although smaller rigs may have only one. This is a manual labour position that involves making connections on the rig floor to connect and disconnect pipe smoothly and efficiently, assist with casing, and general housekeeping around the rig site.</li><li>Be prepared to work on a rotating shift schedule that operates twenty-four hours a day</li><li>Be able to work safely and quickly, and think ahead to the next procedure</li><li>Be in good physical condition (strength, coordination and agility are necessary)</li><li>Enjoy working as a member of a team and mentoring fellow crew members new to the rig</li><li>Committed to working remote operations involving camps, when required</li></ul>TECHNICAL COMPETENCIES<ul><li>Mechanical inclination</li><li>Safety minded</li></ul>BEHAVIORAL COMPETENCIES<ul><li>Proven ability to work safely and work with team members</li><li>Excellent communication skills</li><li>Ability to mentor less mechanically inclined personnel new to the rig</li></ul>EDUCATION AND EXPERIENCE<ul><li>Previous labour experience and/or experience as a floorhand (oil and gas industry preferred)</li><li>Associated training tickets for region and activity. These may include, but are not limited to: H2S Certification, First Aid, Common Safety Orientations</li><li>Ensign’s HR/HSE Induction and assigned training per Regional Training Matrix</li><li>Any client specific training for site access</li></ul>Other<ul><li>Business Ethics – Fully understands Ensign’s ethics policy and its application in all business dealings including contractual agreements and contract negotiations.</li><li>Health and Safety – Fully understands the Ensign Health and Safety policy and self-responsibility for his/her own health and safety at work.&nbsp; Responsible to avoid adversely affecting the health and safety of others through any act or omission.</li><li>Responsible for the correct use protective clothing and equipment as provided by Ensign and for guarding against misuse or damage to such equipment</li><li>Responsible for reporting any hazardous situations arising in the workplace that cannot be self-corrected, or injury incurred during the course of work, no matter how minor</li><li>Responsible for avoiding injury resulting from manual handling tasks associated with his/her employment, by use of risk assessment, correct mechanical handling equipment and correct manual handling technique</li></ul>

Floorhands (Western Canada)

Energetic Services is an industry leader in oilfield logistics &amp; specialty services with locations in and AB and BC. We currently have a rewarding employment opportunity for an Area Manager at our Grande Prairie, AB branch.The successful applicant will…<ul><li>Be mindful of safety and environmental concerns</li><li>Have a solid track record in management roles overseeing oilfield transportation, industrial services and storage facility operation</li><li>Have strong leadership, interpersonal and communication skills</li><li>Have proven results directing sales, administration and operations teams</li><li>Demonstrate customer relationship management skills</li><li>Prepare professional job quotes and related documents</li><li>Have strong organizational skills and the ability to oversee a multi-faceted operation and large scale projects</li><li>Be proficient with Microsoft Windows systems</li><li>Have experience reviewing financial results</li><li>Work well as part of a collaborative and productive team</li></ul>This permanent, full-time position provides a competitive salary commensurate with experience, benefits and a vehicle for business purposes. Please send your resume to <a href="mailto:careers@energeticservices.com" target="_blank">careers@energeticservices.com</a>

Area Manager – Grande Prairie

We are currently seeking team members for a full time&nbsp;Field Assistants based out of our Grande Prairie location.&nbsp;These positions are field based, involving approximately 20 days a month travelling to work sites throughout Alberta and Northern British Columbia to perform gas well testing duties. We offer competitive industry wages, an excellent benefit program and RRSP matching program.ABOUT YOU<ul><li>Field Assistants do not require any experience in the oil &amp; gas industry or Well Testing</li><li>Reside or have accommodations in the Grande Prairie area (within 30 minutes of our shop)</li><li>Required certifications; Standard First Aid, H2S Alive, CSO training from Energy Safety Canada</li><li>Pre-employment Drug &amp; Alcohol screens are required for all Safety Sensitive Positions</li></ul>MAJOR ROLES &amp; RESPONSIBLITIES<ul><li>Aiding in the rig in and out of the equipment associated with the job</li><li>General maintenance and servicing all well testing equipment, with direction from Supervisor</li><li>Perform accurate readings of gauges and monitors during shift</li><li>Working knowledge of rules and regulations provided by governing regulatory bodies and the willingness to ask questions if things are unclear</li><li>Adherence to Colter safety guidelines, policies and procedures</li><li>Able to work away from home and necessary hours that can exceed 12 per shift</li><li>Able and willing to follow direction for assigned duties from Field Supervisors and Management</li></ul>Day rates range from $ 260 to $ 400, plus subsistenceABOUT US&nbsp;Colter Energy LP (Colter) has successfully delivered innovative energy services since 2003 and is dedicated to problem-solving and getting the job done safely and efficiently.&nbsp;&nbsp;We are one of the largest leading flowback &amp; production testing equipment and service providers in North America, with a trusted reputation spanning 18 years.&nbsp;We specialize in the design and implementation of all phases of detailed flowback and production testing programs. Our services include all operations related to frac support, drill-out, flowback, production testing, workovers, abandonments, and completions of oil, conventional gas, and alternative gas wells.Our people are essential to the growth and success of our organization. We invest in our employees through career development, competitive compensation, an extensive benefit plan and RRSP matching program.If this opportunity interests you - APPLY TODAY!

Well Testing Field Assistant - Grande Prairie

We are currently seeking team members for full time&nbsp;Day Supervisors based out of our Grande Prairie location.These positions are field based, involving approximately 20 days a month travelling to work sites throughout Alberta and Northern British Columbia to perform gas well testing duties. We offer competitive industry wages, an excellent benefit program and RRSP matching program.ABOUT YOU<ul><li>Day Field Supervisors must have a minimum of 5 years’ experience Well Testing</li><li>Reside or have accommodations in the Grande Prairie area (within 30 minutes of our shop)</li><li>Required certifications; Standard First Aid, H2S Alive, CSO training from Energy Safety Canada</li><li>Supervisors will require a truck and full set of tools</li><li>Pre-employment Drug &amp; Alcohol screens are required for all Safety Sensitive Positions</li></ul>MAJOR ROLES &amp; RESPONSIBLITIES<ul><li>Supervision of site and personnel</li><li>Liase with other service companies on location if necessary</li><li>Supervision and completion of the rig in and out of the equipment associated with the job</li><li>Maintenance and servicing all well testing equipment</li><li>Communicate effectively with client, on site personal, night operators on cross-shift and operations managers</li><li>Oversee accurate readings of gauges and monitors and submission of all data and samples during shift</li><li>Creation of Daily Operations Tickets, including following customer price lists for billing and ensuring crew charges are all recorded accurately for both day &amp; night shifts on location.</li><li>Completion of necessary shift paperwork.</li><li>Responsible for training of positions under your supervision</li><li>Working knowledge of rules and regulations provided by governing regulatory bodies and the willingness to ask questions if things are unclear</li><li>Adherence to Colter safety guidelines, policies and procedures</li><li>Able to work away from home and necessary hours that can exceed 12 per shift</li><li>Able and willing to follow direction for assigned duties from Field Superintendent and Operations Management</li></ul>Day rates range from $ 500 to $ 550, plus subsistence, truck allowance &amp; mileage/towingABOUT US&nbsp;Colter Energy LP (Colter) has successfully delivered innovative energy services since 2003 and is dedicated to problem-solving and getting the job done safely and efficiently.&nbsp;&nbsp;We are one of the largest leading flowback &amp; production testing equipment and service providers in North America, with a trusted reputation spanning 18 years.&nbsp;We specialize in the design and implementation of all phases of detailed flowback and production testing programs. Our services include all operations related to frac support, drill-out, flowback, production testing, workovers, abandonments, and completions of oil, conventional gas, and alternative gas wells.Our people are essential to the growth and success of our organization. We invest in our employees through career development, competitive compensation, an extensive benefit plan and RRSP matching program.If this opportunity interests you - APPLY TODAY!

Well Testing Day Supervisor - Grande Prairie

We are currently seeking team members for full time Night Operators based out of our Grande Prairie location.&nbsp;&nbsp;These positions are field based, involving approximately 20 days a month travelling to work sites throughout Alberta and Northern British Columbia to perform gas well testing duties. We offer competitive industry wages, an excellent benefit program and RRSP matching program.ABOUT YOU<ul><li>Night Operators must have a minimum of 3 years’ experience Well Testing</li><li>Reside or have accommodations in the Grande Prairie area (within 30 minutes of our shop)</li><li>Required certifications; Standard First Aid, H2S Alive, CSO training from Energy Safety Canada</li><li>Night Operators will require a truck and full set of tools</li><li>Pre-employment Drug &amp; Alcohol screens are required for all Safety Sensitive Positions</li></ul>MAJOR ROLES &amp; RESPONSIBLITIES<ul><li>Supervision of site and personnel during the night shift</li><li>Liase with other service companies on location if necessary</li><li>Maintenance and servicing all well testing equipment</li><li>Communicate effectively with client, on site personal, Day Supervisors on cross-shift and operations managers</li><li>Oversee accurate readings of gauges and monitors and submission of all data and samples during shift</li><li>Completion of necessary shift paperwork.</li><li>Responsible for training of positions under your supervision</li><li>Working knowledge of rules and regulations provided by governing regulatory bodies and the willingness to ask questions if things are unclear</li><li>Adherence to Colter safety guidelines, policies and procedures</li><li>Able to work away from home and necessary hours that can exceed 12 per shift</li><li>Able and willing to follow direction for assigned duties from Field Supervisors and Operations Management</li></ul>Day rates range from $ 400 to $ 500, plus subsistence, truck allowance &amp; mileage/towingABOUT US&nbsp;Colter Energy LP (Colter) has successfully delivered innovative energy services since 2003 and is dedicated to problem-solving and getting the job done safely and efficiently.&nbsp;&nbsp;We are one of the largest leading flowback &amp; production testing equipment and service providers in North America, with a trusted reputation spanning 18 years.&nbsp;We specialize in the design and implementation of all phases of detailed flowback and production testing programs. Our services include all operations related to frac support, drill-out, flowback, production testing, workovers, abandonments, and completions of oil, conventional gas, and alternative gas wells.Our people are essential to the growth and success of our organization. We invest in our employees through career development, competitive compensation, an extensive benefit plan and RRSP matching program.If this opportunity interests you - APPLY TODAY!

Well Testing Night Operator - Grande Prairie

Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.More information is available at <a href="http://www.nrg.com" target="_blank">www.nrg.com</a>. Connect with NRG on Facebook, LinkedIn, and follow us on Twitter @nrgenergy.Job Summary:This position reports to the&nbsp;Director, Digital Management &amp; Product Growth and supports Direct Energy’s efforts to strengthen its leadership in innovative offerings within the Alberta residential and small commercial retail energy market.&nbsp; The role supports the product and digital teams in making product development decisions based on quantitative and qualitative data, ensuring successful delivery to market.&nbsp; Responsibilitiesinclude analyzing digital and customer data, market and segmentation information, conducting exploratory data analysis, and providing insights. Additionally, the Product &amp; Digital Analyst ensures our digital platforms have the necessary analytics tools for data-driven decision-making, focusing on data layer requirements, implementation, and managing analytics code in alignment with the broader NRG Consumer digital analytics approach and strategy. Experience in data architecture, information systems,and coding languages is essential for extracting and analyzing data effectively.Essential Duties/ResponsibilitiesProduct Team Collaboration:Conduct advanced data analysis to provide actionable insights for product development and management, using tools like demographic and psychographic segmentation.Deliver comprehensive monthly reports that guide product teams in improving performance, including analysis of customer segments and product performance across channels.Provide strategic analysis by deeply understanding customer data (usage, segmentation, etc.), and building prioritized recommendations for the product funnel using data and customer feedback.Develop and maintain KPIs to monitor and enhance product performance, supporting improvements in conversion rates and customer retention metrics.Collaborate with product teams to define data requirements for new features and product launches, ensuring data integrity and timely analytics implementation.Perform market research to identify trends, growth opportunities, and new customer segments, and produce quarterly reports with actionable insights.Research and present data analytics related to energy and non-energy product markets to inform decisions about which channels to deploy in specific markets.Other duties as assignedData Layer Requirements &amp; Implementation:Collaborate with stakeholders to define and document precise requirements for the data layer, capturing all user interactions and events across our digital platforms.Structure data designs, systems, and processes to extract datasets for new product implementations including customer SAP and digital data (Google Analytics, Adobe Analytics).Ensure the data collected is comprehensive and accurate, providing a solid foundation for analytics.Analytics Code Management:Ensure that analytics tracking codes (e.g. Google Analytics, Adobe Analytics) are correctly implemented across all digital properties.Manage the implementation and validation of tags across digital platforms, ensuring their correct placement and functionality to capture all relevant user interactions and events. This includes monitoring and resolving any issues with tracking to maintain data integrity and ensure accurate data collection.Knowledge Base &amp; Documentation:Develop and maintain thorough documentation on analytics implementations, including data layer specifications and tag management guidelines.Provide a comprehensive resource for the organization, ensuring that all teams have access to best practices and troubleshooting procedures.Complete professional development courses or certifications related to data analytics or product management and apply new knowledge to improve analysis quality and insight generation.Working Conditions:Primarily an office environment.Some overtime is required as special projects arise.Some travel &lt;10%Minimum Requirements:Bachelor's degree in Data Analytics, Information Systems, Computer Science, Statistics, Business, or a related field.5+ years of experience in digital analytics, data layer implementation, or data engineering, with expertise in tools like Adobe Analytics and Google Analytics, and experience with tag management systems like Adobe Launch and Google Tag Manager.Proficiency in data extraction and analysis, including experience with SQL and Power BI for querying and analyzing large datasets, and familiarity with coding languages like JavaScript and Python.Proven understanding of data layer design, implementation, and troubleshooting across websites and mobile apps.Experience with defining and documenting data layer requirements and implementations.Strong analytical skills with the ability to generate insights from complex datasets, develop dashboards, and create KPIs to track performance across channels.Ability to collaborate with stakeholders to define requirements and present data-driven insights in a clear and actionable way.Excellent written and verbal communication skills, particularly for creating reports, dashboards, and presentations and presenting data-driven insights clearly to cross-functional teams andstakeholders.Skilled in collaborating with stakeholders to define requirements, solve complex problems, and apply advanced research and modeling techniques to drive business growth.Advanced skills in Excel, including pivot tables and macros, with experience in data structures and analytics tools.Experience with Agile methodologies or working with Agile teams is preferred.Physical Requirements:Occasionally requires lifting as appropriate to perform duties and responsibilities.Position requires employee to work using a laptop/computer screen.NRG Energy is committed to providing broad access to employment opportunities for diverse job seekers and ensuring our workforce represents the diverse communities we serve. We abide by human rights legislation and accommodate applicants and employees in accordance with applicable law.Any information you provide through this form will be used and disclosed for the purposes of considering your application and, if you are offered a job, in relation to your employment (including post-employment activities). If you have provided references, you consent to us contacting such references and obtaining your personal information from them. Do not submit references if you have not obtained the consent of such references. Your personal information will otherwise be handled in accordance with our privacy policy.DEML employs individuals in the Provinces of Alberta, Ontario, British Columbia, and Saskatchewan. We regret that we will be unable to hire you for this role if your regular remote work location is not within one of these listed provinces. Please reach out to <a href="mailto:careers@nrg.com" target="_blank">careers@nrg.com</a> if you have any questions. &nbsp;

Product & Digital Analyst

Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.More information is available at <a href="http://www.nrg.com" target="_blank">www.nrg.com</a>. Connect with NRG on Facebook, LinkedIn, and follow us on Twitter @nrgenergy.Job Summary:This position reports into the Director, Digital Management &amp; Product Growth and supports Direct Energy’s efforts to strengthen its leadership in innovative offerings within Alberta residential and small commercial retail energy market.This role is responsible for supporting product innovation initiatives across various customer acquisition and communication channels, particularly digital platforms. The individual will collaborate closely with product managers to articulate user journeys and enhance the customer experience by effectively communicating end-to-end user experiences throughout the product lifecycle. This position involves transforming ideas into essential design artifacts, including user journey maps, wireframes, prototypes, and high-fidelity designs. By applying human-centered design principles, engaging experiences will be created to meet user needs and drive conversion. Additionally, this role will support product development, ensuring that features, benefits, and value propositions align with targeted segments, playing a key role in the successful launch and evolution of products.Essential Duties/Responsibilities:<ul><li>Adopts a human-centered and iterative design approach, collaborating with teams to transform complex problems into effective design solutions.</li><li>Creates comprehensive product design plans using human-centered and design thinking methodologies.</li><li>Works effectively with cross-functional teams, partnering with product management &nbsp;and engineering to conceptualize, build, and ship highly usable products that customers love to use.</li><li>Produces product design blueprints, illustrated journey maps, and concept designs, product prototypes, empathy maps, and value proposition proposals for the creation and evolution of&nbsp;energy and non-commodity products.</li><li>Develops the ability to lead discovery work autonomously, typically with guidance and support from management.</li><li>Crafts engaging and user-friendly experiences by leveraging user research, interaction design, and visual design principles.</li><li>Competent in user experience design research</li><li>Exhibits strong core design skills with an interest in developing and exploring additional skills, such as prototyping, visual design, and data manipulation/visualization)</li><li>Translates product strategy into detailed and presentable requirements, prototypes, wireframes, and high-fidelity designs.</li><li>Creates product strategy documents that outline business cases, high-level use cases, and technical requirements.</li><li>Defines and articulate the vision for product design and user experience.</li><li>Other duties as assigned</li></ul>Working Conditions:<ul><li>Primarily an office environment.</li><li>Some overtime is required as special projects arise.</li><li>Some travel &lt;10%</li></ul>Minimum Requirements:<ul><li>A post-secondary degree, college diploma, or equivalent years of work experience in product design, UX service design, or a related field</li><li>Bachelor’s degree or requirement years of experiences in UX design, design strategy, human interaction, or behavioral science, or related disciplines</li><li>Minimum of 5+ years of experience in UX/UI product design or equivalent UX design experience&nbsp;(service design)</li><li>A diverse portfolio of work highlighting cutting-edge product design work, demonstrating a deep understanding of customer needs and unique approaches to problem solving.</li><li>Proficient in a variety of methods to convey ideas and concepts using various UX/UI&nbsp;collaboration tools; experience in Figma preferred.</li><li>Ability to conceptualize and ideate through iterative prototyping, thinking in terms of journeys, not screens.</li><li>Understands and can work with core design strategy and service design methods and processes.</li><li>Experience working with human-centered design to help a team develop and deliver new products, services, and experiences.</li><li>Hands-on experience in designing for a variety of digital touchpoints and non-digital channels.</li><li>Confident in presentation skills and building well-structured presentation decks.</li><li>Effective in communicating design decisions and rationale to teams.</li><li>Experienced with prototyping tools and skills for rapid prototyping.</li><li>Develops the ability to influence and advocate for design solutions through storytelling and context setting.</li><li>An influencer who values collaboration over their individual ideas, iterates quickly based on data, and delivers recommendations and analysis that effectively communicate the customer experience.</li></ul>Additional Knowledge, Skills and Abilities:<ul><li>Teamwork and cross-functional leadership skills</li><li>Problem definition and solving skills.</li><li>Excellent communication skills: can effectively communicate with internal groups on ideas and resolves issues</li><li>Collaborative approach to issues and problems</li><li>Ability to manage multiple complex projects simultaneously.</li><li>Ability to use good judgment to make recommendations and decisions.</li></ul>Physical Requirements:<ul><li>Occasionally requires lifting as appropriate to perform duties and responsibilities.</li><li>Position requires employee to work using a laptop/computer screen.</li></ul>NRG Energy is committed to providing broad access to employment opportunities for diverse job seekers and ensuring our workforce represents the diverse communities we serve. We abide by human rights legislation and accommodate applicants and employees in accordance with applicable law.Any information you provide through this form will be used and disclosed for the purposes of considering your application and, if you are offered a job, in relation to your employment (including post-employment activities). If you have provided references, you consent to us contacting such references and obtaining your personal information from them. Do not submit references if you have not obtained the consent of such references. Your personal information will otherwise be handled in accordance with our privacy policy.DEML employs individuals in the Provinces of Alberta, Ontario, British Columbia, and Saskatchewan. We regret that we will be unable to hire you for this role if your regular remote work location is not within one of these listed provinces. Please reach out to <a href="mailto:careers@nrg.com" target="_blank">careers@nrg.com</a> if you have any questions.

Product Designer

Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.More information is available at <a href="http://www.nrg.com" target="_blank">www.nrg.com</a>. Connect with NRG on Facebook, LinkedIn, and follow us on Twitter @nrgenergy.Job Summary:&nbsp;&nbsp;The Operations Specialist is responsible for contributing, supporting, and participating in the management of active AR and bad debt for Direct Energy Alberta. &nbsp;This includes, implementing and reviewing influencing processes as well as conducting regular audits to ensure KPIs and targets are being met. &nbsp;Collaboration with internal and external stakeholders is essential to ensure recoveries for our business are meeting or exceeding set targets.Essential Duties/Responsibilities:•&nbsp;&nbsp; &nbsp;Analyze, evaluate, and implement improvements to existing collection processes to increase effectiveness, efficiency, quality and increase customer satisfaction while emphasizing cost-effectiveness. •&nbsp;&nbsp; &nbsp;Coordinate with other departments and vendors to recommend enhancements to collection processes. •&nbsp;&nbsp; &nbsp;Facilitate regular touch point meetings and develop effective relationships with delivery teams as collection vendors.&nbsp; •&nbsp;&nbsp; &nbsp;Confer with credit association and other business representatives to exchange best practices pertaining to debt collection.&nbsp; •&nbsp;&nbsp; &nbsp;Perform maintenance on customer accounts and review of the accounts receivable aging on a regular basis. •&nbsp;&nbsp; &nbsp;Responsible for overseeing the processes being performed by our outsourced billing, customer care, and transaction management provider in the Alberta market as they correlate to credit and debt. •&nbsp;&nbsp; &nbsp;Performance manage outsourced billing and care provider and 3rd party collection vendors to service level agreements for credit and debt processes agreement, and identifying gaps and areas of opportunities are they relate to overall bad debt expense •&nbsp;&nbsp; &nbsp;Develop and propose initiatives to improve recoveries and mitigate risk Working Conditions:•&nbsp;&nbsp; &nbsp;Hybrid work environment&nbsp; •&nbsp;&nbsp; &nbsp;Combination of open office environment and working from home. &nbsp;Must have suitable home office. •&nbsp;&nbsp; &nbsp;Some overtime required as special projects arise. Minimum Requirements:&nbsp;•&nbsp;&nbsp; &nbsp;High school diploma or equivalent one year of relevant experience in a similar role. •&nbsp;&nbsp; &nbsp;Highly self-motivated, organized, and professional. •&nbsp;&nbsp; &nbsp;Strong verbal, written communication and presentation skills. •&nbsp;&nbsp; &nbsp;Strong time management, and problem-solving abilities. •&nbsp;&nbsp; &nbsp;Ability to work independently and partner effectively with others to achieve desired business results. •&nbsp;&nbsp; &nbsp;Proficient in data analytics and visualization •&nbsp;&nbsp; &nbsp;Experience in the energy industry, ideally in customer operations ‘customer service’, finance, compliance or regulatory affairs NOTE: &nbsp;If a candidate does not meet these requirements, Success Factors will automatically disqualify the candidate.Preferred Qualifications:&nbsp;•&nbsp;&nbsp; &nbsp;Bachelor’s Degree from accredited four-year college or university in Finance, Science or communication •&nbsp;&nbsp; &nbsp;2+ years in Utilities/Retail, knowledge of Alberta Natural Gas and Electricity market an asset •&nbsp;&nbsp; &nbsp;Knowledge of credit and collections best practices as well as the AUC •&nbsp;&nbsp; &nbsp;SAP reporting •&nbsp;&nbsp; &nbsp;Knowledge of Alberta urban and rural locations •&nbsp;&nbsp; &nbsp;Research skillsAdditional Knowledge, Skills and Abilities:•&nbsp;&nbsp; &nbsp;Strong organizational skills and a keen attention to detail •&nbsp;&nbsp; &nbsp;Strives for continuous improvement of internal processes and makes recommendations to management as appropriate •&nbsp;&nbsp; &nbsp;Ability to think and act independently •&nbsp;&nbsp; &nbsp;Ability to manage multiple priorities •&nbsp;&nbsp; &nbsp;Thrives in a team environment and excellent communication skillsPhysical Requirements:•&nbsp;&nbsp; &nbsp;Ability to work at a desk for long hours.NRG Energy is committed to providing broad access to employment opportunities for diverse job seekers and ensuring our workforce represents the diverse communities we serve. We abide by human rights legislation and accommodate applicants and employees in accordance with applicable law.Any information you provide through this form will be used and disclosed for the purposes of considering your application and, if you are offered a job, in relation to your employment (including post-employment activities). If you have provided references, you consent to us contacting such references and obtaining your personal information from them. Do not submit references if you have not obtained the consent of such references. Your personal information will otherwise be handled in accordance with our privacy policy.DEML employs individuals in the Provinces of Alberta, Ontario, British Columbia, and Saskatchewan. We regret that we will be unable to hire you for this role if your regular remote work location is not within one of these listed provinces. Please reach out to <a href="mailto:careers@nrg.com" target="_blank">careers@nrg.com</a> if you have any questions.

Operations Specialist

JOB SUMMARYCombine excellent customer service and inventory control by keeping a clean, well organized shop with an accurate up to date inventory count. Be available for on call as required.DUTIES AND RESPONSIBILITIES include the following.&nbsp;Other duties may be assigned. Keep warehouse clean and organized and ensure stock levels are adequate and up to date Answer phones and take after hours calls Deliver products to company or work site locations in a timely manner Operate company vehicles and machinery Determine how much product needed on hand and how urgently needed Determine fastest, most cost effective way to deliver product Process, analyze, and reconcile inventory counts Maintain inventory, packing and transfer slip records Assist in all day to day operations at station Other duties as assignedEDUCATION AND/OR EXPERIENCEA high school graduate.Minimum 2 years of experience&nbsp;in a related fieldWarehouse inventory experienceKNOWLEDGE, SKILLS &amp; ABILITIES: List special knowledge, skills and abilities required for this job.Excellent computer skills Physically fit Excellent organizational and communication skills Ability to perform multiple tasks Flexible, adaptable and able to meet deadlines Customer oriented, honest and a great team player

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